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Consumer Complaints & Reviews in Hilton Head Island, South Carolina

My M&M's / 6 bags opened

St
Steven Jeffcoat on Jan 21, 2019

Good morning, I purchased a 48 count box of M&M's at Sam's Club in Bluffton SC on Jan. 18th along with 5 other boxes of Mars products for my employees office snacks. Upon opening the box there were 6 packages that had popped open across the top of the package. I checked all packages. Bar...

Spinnaker Resorts / maintenance fees

Ch
Chris Piper on Jan 14, 2019

We have owned a Spinnaker-Hilton Head Timeshare since January, 1999. We own one week in the odd years which means we have used our timeshare 9 times. The maintenance fees have gone through the roof. Every other year we get a bill. Last invoice was $833 and the one we just received for 2019...

Spinnaker Resorts / misrepresentation of booking

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gambinoevans on Sep 21, 2018

I purchased a vacation for $378 2 rooms 3 nights each. Was told I would receive a $50 check, $150.00 in gift certificates to use at restaurants on the island and a free cruise for up to 8 people that I would need to pay port fees that should range from $20-$100 per person. Well here i...

Panera Bread / panera bread hilton head island - yuck!

Te
Tee Ad on Sep 3, 2018

I have been to many Panera Bread locations before but this one was by far the worst! Their floor and tables were disgusting. The operators of the cash register were not friendly and do not know the menu. The bathrooms were DISGUSTING. When speaking to the manager we asked him if he was in...

Spinnaker / bait n switch - stay away!!

Cj
Cjc!! on Aug 25, 2018

A year ago, I received a phone call telling me I had won a free vacation package for 4 days and 3 nights for a fee of $199. Sounded too good to be true - should have listened to my gut! I bought it. With all the "freebies" that comes with it. I was told I had a year to make a reservation...

SeaBreeze Maximum Vacation Rentals / vacation rental services

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Chris Trik on Jul 18, 2018

Beware of this business! In January we booked a condominium in Hilton Head for July 14 -21st, through Seabreeze Real Estate Services which also trades as Seabreeze Maximum Vacation Rentals ("Seabreeze"), located at 78 Arrow Road, Suite B, Hilton Head, SC. The licensee for this outfit...

Hilton Head Guest Services / timeshare

Ja
Jaseeee on Jun 5, 2018

The guy that runs this program his name is Jim. He is an old man who takes advantage of employees. The company housing is in the hood of Hilton Head, called Cordillo. It is a very poor place to live on this Island. If you like crack and heroin this place is for you. I would stay far away...

Spinnaker Resorts / introductory visit package

Su
Sue K Lake on Mar 23, 2018

In February, I agreed to a package visit at Spinnaker in Hilton Head. After much deliberation, we settled on the dates of March 27-30. I have verification numbers for two package deals. I was told I would receive a confirmation thru e-mail and in the mail. I had received neither by today...

Saks Off 5Th / coupon refused

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OutletShopper on Nov 12, 2017

Shopping at the Saks Off Fifth at the Tanger Outlets in Hilton Head I saw a coat I liked. There was a sign in the coat section saying 40% off outerwear for a limited time. I left the store to think about it. I then visited the customer services office at Tanger and was given a coupon for...

LG / lack of service for warranty issue on lg refrigerator

Di
Diane Rickenbach on Sep 30, 2017

We purchased an LG French door refrigerator (model LFX25991ST) from Home Depot in May 2012. We also purchased an extended warranty from Home Depot that expired in May 2017. We evacuated for Hurricane Irma in early September 2017. When we returned home, our refrigerator was not cold and...