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Consumer Complaints & Reviews in Rochester, New York

Burlington Coat Factory Direct Corporation / horrible customer service

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Drinka Louise on Oct 12, 2018

First and very foremost the Greece Burlington location is very disorganized I was told it was because of the new inventory but I been there quite a fews I mean how long does it take to remodel a store it's been like this for like 2 months. The problem wasn't on the floor the sale...

Kentucky Fried Chicken [KFC] / drive thru

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rubyblue7777 on Oct 11, 2018

Been to drive-thru at this location 2x in 2 weeks and had my order wrong 100% of the time. $5 thigh/drum Fill Up odered both times; asked for extra crispy thigh &wing with Cole slaw instead of potatoes. Told no problem. First time got thigh & drum- the rest was fine. This time got thing...

Red Robin International / customer service

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Maggie487 on Sep 24, 2018

Went to Red Robin in Henrietta. As I was sitting with my family, I overheard what I assume to be a manager belittle an employee there. As if his insults weren't bad enough, he was using inappropriate language- in front of my children and other customers. It was actually quite...

Charter Communications / internet

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greenlightplease on Sep 19, 2018

Internet speed is 30-35% slower than advertised. I consistently get 65 -70 MBPS. when the advertised speed is 100MBPS. No one at spectrum seems to no why. there only explanation is 100mbps in not guaranteed. Only a suggested max. Therefore it is my opinion that I should only have to pay...

Sam's Club / Sam's West / cell phone

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live2011 on Sep 17, 2018

I purchased an I phone at the sams in greece, ny elm ridge plaza before they closed the employee who took care of me gave me the phone and swore it was a verizion phone, well I did not think any thing of it, so I just recently tried to turn the phone on and I was made aware that it was a...

Buffalo Wild Wings / my food

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Dayshod on Sep 15, 2018

My wild where not the right kind that i asked for and i asked for extra blue cheese and didn't get that either i also didn't get any napkins in the bag i come to this location often and this is not the first time it was something wrong with my order i also call to talk to a manager about...

Nike / advertising

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J Plunkett on Sep 4, 2018

I am deeply disturbed by media reports that Nike has chosen to use Colin Kaprezak in it's commercials. While I support the "black lives matter" movement and similar efforts to expose and rectify racial injustice, I cannot support Mr. Kaprezak's actions. By choosing to kneel during the...

KIA Motors Corporation / dealer didn't want service car only wanted to sell me a new one

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craney on Aug 22, 2018

Hello, I'm an owner of a Kia 2009 Sportage. I took it to my dealer for a recall and to also give me a quote on fixing a gas leak from the return line. The recall was done but the service group said it would cost between $2000 to $5000 to fix my gas leak and that my car is old and that I...

Dish / hopper

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PhoneJoe on Aug 6, 2018

Dish hopper software is so flawed I've changed receivers there times in one week and each receiver had worse problems than the other they give U refurbished receivers they will not give us a new one I pay for all the protection plans it's horrible there software is flawed there's no more...

Greyhound Lines / packages shipping

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rochester33 on Aug 2, 2018

I shipped a package from Rochester New York to Brooklyn New York that would only take a few hours. 8 Days Later it still has not arrived I was not allowed to file a claim until one week later 5 business days so the speak. The GLI number on the receipt is not a tracking number it is a...