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Consumer Complaints & Reviews in Rochester, New York

Burlington Coat Factory Direct Corporation / horrible customer service

Drinka Louise on Oct 12, 2018

First and very foremost the Greece Burlington location is very disorganized I was told it was because of the new inventory but I been there quite a fews I mean how long does it take to remodel a store it's been like this for like 2 months. The problem wasn't on the floor the sale...

Kentucky Fried Chicken [KFC] / drive thru

rubyblue7777 on Oct 11, 2018

Been to drive-thru at this location 2x in 2 weeks and had my order wrong 100% of the time. $5 thigh/drum Fill Up odered both times; asked for extra crispy thigh &wing with Cole slaw instead of potatoes. Told no problem. First time got thigh & drum- the rest was fine. This time got thing...

Red Robin International / customer service

Maggie487 on Sep 24, 2018

Went to Red Robin in Henrietta. As I was sitting with my family, I overheard what I assume to be a manager belittle an employee there. As if his insults weren't bad enough, he was using inappropriate language- in front of my children and other customers. It was actually quite...

Charter Communications / internet

greenlightplease on Sep 19, 2018

Internet speed is 30-35% slower than advertised. I consistently get 65 -70 MBPS. when the advertised speed is 100MBPS. No one at spectrum seems to no why. there only explanation is 100mbps in not guaranteed. Only a suggested max. Therefore it is my opinion that I should only have to pay...

Sam's Club / Sam's West / cell phone

live2011 on Sep 17, 2018

I purchased an I phone at the sams in greece, ny elm ridge plaza before they closed the employee who took care of me gave me the phone and swore it was a verizion phone, well I did not think any thing of it, so I just recently tried to turn the phone on and I was made aware that it was a...

Buffalo Wild Wings / my food

Dayshod on Sep 15, 2018

My wild where not the right kind that i asked for and i asked for extra blue cheese and didn't get that either i also didn't get any napkins in the bag i come to this location often and this is not the first time it was something wrong with my order i also call to talk to a manager about...

Nike / advertising

J Plunkett on Sep 4, 2018

I am deeply disturbed by media reports that Nike has chosen to use Colin Kaprezak in it's commercials. While I support the "black lives matter" movement and similar efforts to expose and rectify racial injustice, I cannot support Mr. Kaprezak's actions. By choosing to kneel during the...

KIA Motors Corporation / dealer didn't want service car only wanted to sell me a new one

craney on Aug 22, 2018

Hello, I'm an owner of a Kia 2009 Sportage. I took it to my dealer for a recall and to also give me a quote on fixing a gas leak from the return line. The recall was done but the service group said it would cost between $2000 to $5000 to fix my gas leak and that my car is old and that I...

Dish / hopper

PhoneJoe on Aug 6, 2018

Dish hopper software is so flawed I've changed receivers there times in one week and each receiver had worse problems than the other they give U refurbished receivers they will not give us a new one I pay for all the protection plans it's horrible there software is flawed there's no more...

Greyhound Lines / packages shipping

rochester33 on Aug 2, 2018

I shipped a package from Rochester New York to Brooklyn New York that would only take a few hours. 8 Days Later it still has not arrived I was not allowed to file a claim until one week later 5 business days so the speak. The GLI number on the receipt is not a tracking number it is a...