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Consumer Complaints & Reviews in Rochester, New York

Ruby Tuesday / steak (ribeye)

Lfassel on Dec 3, 2017
My best friend and I went to Ruby Tuesday in Rochester, NY on Saturday, 12/2 to celebrate my birthday. As I always do, I ordered the ribeye steak. When it was brought to the table, I commented that it wasn't a ribeye. She took it back and the manager came out awhile later with the same...

Taco Bell / crunch wrap supreme

Ally Swancott on Nov 30, 2017
I went to a Taco Bell in Henrietta, NY tonight (11/30/17) on Jefferson Road and ordered a Crunch Wrap Supreme with NO tomatos. I was customer number 390238. I visit Taco Bell locations pretty regularly (both at home and away at college) so this is a common request I make of the employees at...

The Ups Store / packing product for shipping

Jackiesav on Nov 19, 2017
11/14/17 a bag of apples were brought into the store located on Dewey Ave, Rochester, NY to be packed and shipped to Texas. When I called inquiring of this service on Monday I was assured that they do this often so I took their word that they knew what they were doing. The package arrived...

Speedway / service declined

Michael Billingsley on Nov 14, 2017
I went to speedway at 1877 W Ridge Rd, Greece, NY 14615 around 8pm today and I walked in asked for item I have coupon for and I am a quite speaker and I was asked to speak up so I did and he just got mad and said I don't gotta speak like that to him and I said speak to you like what. I...

OptumRx / fulfilling mail order prescription refill

Suzanne Scott on Nov 9, 2017
My father died on 13 August 2017. As a result, I've been working closely with my Mother (the surviving spouse) to ensure her health care coverage and attendant benefits are all in place and correct given my Dad's death. He was the primary with my Mom as a dependent when he was alive. We had...

Bruegger's Bagels / poor service + black hair in food

CK5 on Nov 5, 2017
Went thru the drive thru...no other cars there...waited 10 minutes at the window without anyone acknowledging I was there...simply ordered an egg sandwich and a water...there was an employee visible sitting down, playing with his iPhone...occasionally rubbing his face and nose and other...

Costco Wholesale Corporation / meat department

Mark Merry on Oct 15, 2017
We traveled a distance to the Rochester NY location to purchase the advertised beef strip loin, However, upon arriving, we found out that it was a bait and switch. Ironically the butcher, area supervisor and asst floor manager refused to cut the meat and instead encouraged us to buy the more...

Family Dollar Stores / customer service complaint

Chita754 on Oct 10, 2017
My name is Miss Wright i visited your store tonight at 836 north Goodman St. Rochester, NY 14609 were I was sexually harrassed by your Supervisor Ashley in front of the whole store she even invited her coworker to the harrasment. Your stores are being bought out by Dollar General all over...

Costco Wholesale Corporation / sloppy tire rotation and vehicle damage

pugstr on Oct 6, 2017
-10/05/17 -111853539410 -Brought the vehicle to the shop for a routine tire rotation. I was given an estimated time of 45min. The vehicle was ready within half an hour. I was surprised it was finished so quickly but didn't think anything of it until I got to the vehicle. I saw that instead of...

Aflac, Inc / trying to get coverage

Very unpleased on Oct 4, 2017
I did try to get coverage through my husband's employer. I was given a name of a representative, I spoke with him many times, he was terrible, he did not call my husband's boss for confirmation, I had to have the boss call him. This person kept telling me he was going to go to my husband'...
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