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Consumer Complaints & Reviews in Rochester, New York

Red Lobster / our uncooked lobster tail crab cakes waited over an hour for our meals only to have them be undercooked

In cook on Jul 17, 2017
We Love Red Lobster it's one of our favorite restaurants! We live 35 miles from it and look forward to our food there! Saturday evening we went for dinner with friends our call ahead seating was for 5:45! We waited until after 7 to receive our dinners ! My crab cakes were undercooked and...

Wendy’s International / The Wendy's Company / customer service

Melissa Torres on Jul 15, 2017
I went to the Wendy's on lake ave Rochester Ny tonight and was in the drive thru line for 20 minutes and when I finally got up to the speaker to Order two frostys they told me they were done with frostys for the night I am very unhappy they are always busy and their Customer service suck...

Nike / manoa boots 2 pair going bad

Rick Stecher on Jul 14, 2017
I purchased two pair of brown Manoa Boots from Finis Line last November 27, 2016. they were advertised as being leather, with over lapping panel sections for water resistance. My boots are delaminating exposing the interior layers showing they are not leather but rather a synthetic like...

Chicme / wrong order

Mimi1996 on Jul 10, 2017
I placed an order on June 30th for a black and gold sequin dress. Today July 10th I received my order but it is the WRONG DRESS!!! I will be returning it, and I will like to receive my correct dress or I want my money back! The packaging it came in has the correct order number on it but...

Let's Dance Rochester / custom website

Marina Lisser on Jul 7, 2017
Supplied all the information, 163 pictures, requests, and info to be exact. Was on the phone for hours to supply precise outline, etc. Waited for a week, was given a link finally, cried when I saw it, absolutely terrible and unacceptable, nothing as discussed, horrific English, I pressed...

Tim Hortons / free coffee after purchasing 9!!

Barbara Snaith on Jul 6, 2017
I recently participated in purchasing 9 coffees where you receive the 10th one free!! I am a faithful customer at the Tim Horton's Chili Avenue location in Gates, NY and was told by another Tim Horton's representative at a different location that it would be honored after the June 30th...

American Red Cross / injury incurred from donating blood on 6/29/17 in rochester, ny

Mary Khazak Grant on Jul 2, 2017
I gave blood at the Red Cross Donation Center on Prince Street in Rochester, NY last Thursday--a pint of AB+. I do not recall the name of the technician who inserted the needle in my arm. However, she had problems and I wish to complain regarding the damage to my inner elbow, left arm I...

Costco Wholesale Corporation / a rude employee

JessForero on Jun 30, 2017
I asked an employee named Eric where was the sensible eco living garbage can and he said he wasn't sure so he said he will ask his supervisor Skip. Once Eric came back he wasn't sure what Skip said where the trash can were because of the noise in the background. Skip got rude and was like...

Target Brands / target.com

Stacey Miller on Jun 15, 2017
About a month ago I ordered a computer from target.com for my daughters bday and it was shipped to my old address rather than my new one (Despite the fact that I personally changed both my billing and default address on their website). I called customer service the moment I noticed their...

Wendy’s International / The Wendy's Company / customer service

Constance Pocock on Jun 7, 2017
6839 Pocock Road Bergen, NY 14416 (585) 267-9164 June 6, 2017 Wendy’s Restaurant 1951 Buffalo Road Rochester, NY 14624 To Whom It May Concern: On Tuesday evening, June 6th at approximately 6:10, I visited your establishment to order what I thought would be a quick stop for a salad...
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