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Consumer Complaints & Reviews in Rochester, New York

Costco Wholesale Corporation / meat department

Mark Merry on Oct 15, 2017
We traveled a distance to the Rochester NY location to purchase the advertised beef strip loin, However, upon arriving, we found out that it was a bait and switch. Ironically the butcher, area supervisor and asst floor manager refused to cut the meat and instead encouraged us to buy the more...

Family Dollar Stores / customer service complaint

Chita754 on Oct 10, 2017
My name is Miss Wright i visited your store tonight at 836 north Goodman St. Rochester, NY 14609 were I was sexually harrassed by your Supervisor Ashley in front of the whole store she even invited her coworker to the harrasment. Your stores are being bought out by Dollar General all over...

Costco Wholesale Corporation / sloppy tire rotation and vehicle damage

pugstr on Oct 6, 2017
-10/05/17 -111853539410 -Brought the vehicle to the shop for a routine tire rotation. I was given an estimated time of 45min. The vehicle was ready within half an hour. I was surprised it was finished so quickly but didn't think anything of it until I got to the vehicle. I saw that instead of...

Aflac, Inc / trying to get coverage

Very unpleased on Oct 4, 2017
I did try to get coverage through my husband's employer. I was given a name of a representative, I spoke with him many times, he was terrible, he did not call my husband's boss for confirmation, I had to have the boss call him. This person kept telling me he was going to go to my husband'...

Kate Spade / discount of 15 percent is bogus!

saltycandy on Oct 2, 2017
October 2, 2017. I wanted to buy a pair of rose earrings at $228.00, so I signed up for emails that say at the bottom of the page that a customer can receive this discount. They said I had already signed up which I did, over a year ago to buy a ring. So they do not value their good customer...

The Cheesecake Factory / unlabeled artificial sweetener in the "thirtieth anniversary cheesecake"

ExtremelySensitive on Sep 30, 2017
A friend brought a "30th Anniversary" Cheesecake (that is the name of the product, not our gathering!) to a get-together last night. I am *highly allergic* to artificial sweeteners but did not expect those to be in a desert from a restaurant known for its sugar-based desserts - unless it...

Olive Garden / service

Latoya Washington on Sep 25, 2017
Olive Garden restaurant located at 533 Jefferson Rd., Rochester, NY 14623, manager Matthew Gross gave us the worst service imaginable! We started off with a waitress that he assigned to another table during our visit because he told us that a party of 25 guest had come in. We felt...

Family Dollar Stores / family dollar west main street

S Alexander on Sep 18, 2017
I came to family dollar store in need of a few item on West Main street Rochester new York it was 9:51 as I was walking up to the door a young man seen me and closed doors and said were closing very nasty..this is not the first time as I'm talking in the gas station and several people said...

Petsmart / salon manager

Sadpuppy on Sep 9, 2017
I work at the 0775 location and our salon manager Kathy is making it very hard for us groomers. Our salon has become a very stressful drama atmosphere. She has favoritism like one of her old colleagues that started working with us not to long ago and treats her like a princess and ignore...

Bob Fitzgerald Coaching / Seller Lead Generation

CAusa on Sep 7, 2017
Nothing but lies and promises. Bob promises 10 listings in 180 days. He is suppose to generate appointments by calling FSBO and Expires but he doesn't make the calls. They charge you $5, 000 up front and a 20% referral fee. This sounds great. It has now been over 9 months and I have yet to...
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