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Consumer Complaints & Reviews in Des Moines, Iowa

ACC / shipped wrong product, support not answering emails

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Terra Stegall on Dec 13, 2018

I ordered a deluxe three wheel scooter with kickstand for my son for Christmas. What I received instead was a plastic table and four chairs that my son doesn't need or fit. I have emailed every day and snail mailed one day, each without response. At this point, there's no way I could get...

Direct Express / money keeps missing off my card

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Miss bill on Dec 8, 2018

Money keeps coming up missing. Over looked it thinking my daughter was doing it some how. But the past few months I have gotten New card no one else has seen or use it nore have I and a lady called me and asked me if I just tried to use my card I said no. She frozen my card. I asked her if...

US Bank / US Bancorp / home mortgage

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FH515 on Nov 16, 2018

They never told me I needed a two year job history for my second job, instead made me print a whole of paystubs saying that's all they needed. When I got close to closing, they decided they cannot take my second job income, which made me not able to qualify for the loan. Now, I have to...

Vatterott College / Vatterott Educational Centers / hvac class

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Reckless jeff on Nov 15, 2018

I attended the des moines campus for the HVAC program . I was told by program instructors it was a great program and I would get a good job after attending the program. The lab equipment was outdated also the curriculum was not up to date either. Instead of work in the lab I was required...

Citi Trends / employees and assistant manager

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Brix Aintworried Boutu on Oct 20, 2018

Me and my boyfriend went in the Citi Trends in Des Moines around 9:45pm and all the employees and managers were very disrespectful, rude, didn't have no customer service, arguing, harassing, cursing, calling me a theft, I rather you guys give me a call it's too much to explain and I want...

Motel 6 / cleaniest of room and rude n abusive treatment, phone did not work in room

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Anna Stier on Oct 17, 2018

I checked in at the motel 6 . And was treated very rudely even though I made reservations online at Priceline.com they claimed they didn't have my reservation or anything n needed reservation number. So for 2 hours it was a game of back n forth. Very rude to me 2 gentlemen the were behind...

Iowa DHS / elder abuse charges

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Maxi 5 on Oct 14, 2018

. My husband has end stage dementia. I am the sole provider and caretaker of him. We have been married 32 years.. He has been, hospitalized 3 times from June to Sept. For various issues. The 1st time was related to a medication He was given that caused an acute kidney injury. While in the...

Pizza Hut / got the wrong pizza and couldn't get ahold of anyone at the store

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Chris Holsinger on Oct 10, 2018

Hi, I ordered a couple of pizzas from the 1600 Euclid Ave in Des Moines Iowa store Sunday 10/7/2018 at around 5 o'clock pm I ordered them online went to pick them up and they had forgot my extra peppers so I told them they got them. I got home and noticed they gave us the wrong pizza so I...

Rent-A-Center / trespassing

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PissedOff@U on Sep 19, 2018

Rent a center has come to my job, my home ... Searched all over my porch and inside my windows, scared my young child, follows me, calls my job, my family ... Waits for me outside of my home. I do not want them calling my job, or coming to my house scaring and harassing my family. I've...

Helzberg Diamonds Shops / customer service

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Cindy Suther on Sep 12, 2018

I need a new lifetime inspection card sent to me however I was told since our wedding rings were purchased in 1986 (in Iowa) your record do not go back that far so there is no proof we purchased the rings there?? What is the point of offering a life time guarantee if you don't keep track...