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Consumer Complaints & Reviews in Springfield, Illinois

Taco Bell / didn't get any of the order right

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Baileyisnotchill on Nov 16, 2017
I had two parts of the order. Three crunchy tacos with no lettuce. They came with tomatoes, lettuce, and sour cream. My friend ordered a steak burrito and supreme taco. The burrito was ground beef. We waited 20 minutes in line for none of it to be right. One of the drinks was wrong too. We...

Stuffed Safari / terrible service!

Jo
Joanna Podmore on Oct 31, 2017
I ordered thrice and each time there was always something wrong. I don't know what I was thinking giving them the third shot, they didn't deserve it. These people shipped the wrong order and when I got it I was terrified. 1) the item I got was 3 times cheaper than the one I actually ordered 2...

Panera Bread / food order

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imverydissapointed on Oct 24, 2017
I went to Panera today and ordered a half sandwich - Sierra turkey. The person that took my order informed me they were out of the bread they normally use and named some other breads. I ended up getting it on sour dough bread. The sandwich was almost half the size of a "normal half...

Kmart Stores / being treated like i'm a thief

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Veena Johnson on Sep 20, 2017
Hello, my name is veena Johnson and I am mad as hell about the way I have been treated at your Kmart store on Clearlake ave in Springfield Illinois. I came in there to pick up some comfort sets for my bed. I had two guys just walk pass me and not even speak. One of the guys almost knocked...

Steak 'n Shake Enterprises / poor service and very rude management

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Hannah Niemann on Aug 12, 2017
I recently went to the Springfield Illinois Steak n Shake located on Dirksen Parkway. Though it was later at night we had a waitress who threw our menus at us without speaking. She then took our orders and brought our food out. We asked for our shakes and refills (which she let our drink...

Red Lobster / length of time to get order

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Larry A. Robinson on Jul 22, 2017
07/22/2017 6:15 P.M. My wife and I placed our order at 6:15 P.M. At 7:00 P.M. The waitress sis our order should be on its way out. At 7:10 our waitress said our food would be here any minute now. I told her we had been waiting for over an hour and I would like to talk to a manager. A...

Planet Fitness / material

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africandanceofficial on Jul 3, 2017
We don't have a lot of stuff here down in Springfield Illinois we would like you guys to bring up more materials please such as V-bar, T-bar, and shoulder machines that's the most important thing and we need back machines, chest I mean Planet fitness ain't filled out yet and we love PF but...

Wendy’s International / The Wendy's Company / my baconator

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Dmayn79 on Jun 15, 2017
I took a picture of my sad and quite frankly inedible Baconator. I would have taken it back but frankly... I wouldn't eat another one. I live less than a mile from the store. I like The Baconator and it really crushed me that this is what your store on Toronto rd in Springfield Illinoi...

Ostling and Associates / slow to return the cash I paid upfront.

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Zach Moberly on Jun 12, 2017
In early 2017 I was at a pretty low point in my life and decided I wanted a fresh start. I called a few local Bankruptcy attorneys and ended up choosing Ostling. From start to finish, the entire process was fairly straight forward and simple. Jeffrey Abbot was my attorney, and he wa...

Dollar General / service

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esantos on Jun 3, 2017
My husband and I, including our one year old, came here to shop. The manager, who was Hispanic, told us she had to check our diaper bag. Which looks like a backpack. My husband is Mexican and I'm white. He sometimes gets mistaken for white. But I was the only Caucasian in the whole store...
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