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Consumer Complaints & Reviews in Wilmington, California, United States

Dunkin Service — overcharged

I went to the Dunkin Donuts located at 301 N Maryland Ave on 12/29/18 to buy a coffee and sandwich. My gift card was short by .82 so I asked her to charge the .82 on another separate gift card that was a $5.00 New balance card. She charged the card $4.18instead of the .82. I told her the...

1 comments Wilmington Food  · Dec 31, 2018

The Kraft Heinz Company — jell-o lemon instant pudding

A box of Jell-o lemon instant pudding was bought on 12/22/2018. I used it to make a recipe. I added in my eggs, flour, confectionary sugar and butter. Last ingredient was the pudding mix. I noticed a couple of black things floating in the batter and couldn't figure out what it was. The...

Wilmington Food  · Dec 24, 2018

AutoZone — animal abuse being aloud

Would be a 0 they are bad people they had been listening to a puppy/dog wimpering, yelping and howling for two weeks in the freezing cold. I pulled up after dark because my head light had gone out and that's all you can hear from just 50 feet from their parking lot. I walked in and they...

Wilmington Car Service Centers  · Dec 18, 2018

Costco Wholesale Corporation — tires

I purchased and had Costco Wilmington NC store install 4 tires. When they were finished one of the Costco technicians handed me several pages of paperwork. He did not say anything about potential concerns. The next day I read the paperwork and was surprised to see a note: "stripped stud -...

Wilmington Retail Stores  · Dec 14, 2018

Yahoo! — apparant scam from "bellsouth"???

Here is copy of an email I received today. "Account Deactivation Request People bellsouth Online Services To [protected]@bellsouth.net Nov 15 at 10:24 AM There has been a request to cancel your bellsouth account wbdancer10. The request was received from your bellsouth account on...

Wilmington Business & Finances  · Nov 16, 2018

UPS.com — complete lies about delivery

My ups experience of customer service and local drivers who lie, knowing I had a package on the way I made sure I had 2 adults at the house all day with everyone up from 8am until I came home at 4:30pm, then we had 4 adults while eating dinner with the dining room doors open so we could...

Wilmington Other  · Oct 20, 2018

Burlington Northern Santa Fe [BNSF] — excessive train lengths

I am in Port of Los Angeles/Wilmington, CA and the trains coming in and out of Terminal Island are excessively long and often stop for many minutes blocking the single road/bridge in and out of Terminal Island. I was stuck at crossing this morning, 9/14/18 for, literally, 25 minutes, from...

Wilmington Traffic Problems  · Sep 14, 2018

Express Y — child care

On August 2, 2018, at 10:15 am my child was injured while under the child care supervision of the express Y address 11 S Kerr Ave Wilmington, NC 28411 the staff did not immediately notify me that my child was injured and did not accurately portray the severity of the injury. When asked how...

Wilmington Fitness Centers  · Aug 04, 2018

Arby's Restaurant Group — bullying

This is a complaint about cheryl robinson a manager that works for arby's. She yelled and embarrassed a young girl working their by yelling in front of customers saying "if you have an attitude then you can leave." laughing at her and talking about her behind her back to the other...

Wilmington Food  · Jul 31, 2018

Subway — for years this subway never has menu items, always out of breads, meats, etc...

Every single time i come to this location(Subway, on Shipyard Blvd, Wilmington, NC. 28401) they NEVER have what they need 2 make food properly, , they are ALWAYS out of meats, breads, etc. there was at least a 1month time period where they didnt even have A/C in the store..., im so sick of...

Wilmington Fast Food Restaurants  · Jul 18, 2018

Len the Plumber — plumbing services

A little over a month ago my father in law had contacted Len The Plumber to come to his home to replace a 55 year old toilet. The plumber told him it would cost over 1700.00 to put in a new toilet. Just a toilet nothing else. So for 681.00 he replaced the interiors of the old toilet. I...

WILMINGTON Plumbing Services  · Jul 14, 2018

DoubleDown Casino — slots

I am unable to play the slots on Double down casino site. Every time I try, the special offer appears and 6it freezes up. I try to gett outof this special offer by hitting the X, but it does not respond. I have to turn it off. Wben I try to get on the double down casino site again, it goe...

3 comments Wilmington Casinos  · Jul 10, 2018

Goodwill Industries International — not honoring seniors

Hello, I am very angry because I went to one of your centers in Wilmington, Ca and asked for the senior discount and the cashier pulled out her paper that said that you must be born before 1949/1950 in order to qualify . I said I'm 65 she said it doesn't matter we don't recognize it. I say...

General Motors Corporation — possible defective car part

I own a 2010 chevy malibu, and last year when I purchased 4 new tires from wal-mart and when they arrived, I paid wal-mart to install them. Upon installing them, they found that the wheel studs on the left front tire had broken off and because of this issue, they could not install them. I...

Pizza Hut, 3611 Kirkwood Highway, Wilmington DE 19808 — delayed for 30 mins, cook not using gloves, wrong pizza sauce, different chicken used in topping

Thanks, Anthony. Your order will be ready for carryout on JUNE 23, 11:00 AM. YOUR PIZZA HUT, 3611 KIRKWOOD HIGHWAY, WILMINGTON, DE 19808 [protected] YOUR ORDER - 3180623051143001184011424 Placed on June 23 at 6:11 AM 1 Large Hand Tossed, Hut Favorite Finisher Whole Ingredients: Creamy...

Wilmington Fast Food Restaurants  · Jun 23, 2018

Kmart Stores — american greetings coupon

Kmart had an american greetings $2 off 2 cards coupon located at their greeting card dept. When I tried to use the coupon, the store's register would not accept the coupon. I would be happy to scan my receipt and coupon. It hadn't expired, I made the eligible purchase. Neither the cashier...

1 comments Wilmington Retail Stores  · Jun 09, 2018

Wawa — employees

5/8/2018. I was in the Wawa on Wilson Road (#811?), during the crazy lunch rush.. And the older african american lady said something very rude to another employee. She said and I quote "I wish you would just shut up, seriously." The other employee simply asked allowed if anyone had made a...

Wilmington Food  · May 08, 2018

Hallmark — hallmark channels

I subscribe to three Hallmark channels through Sling TV. What happened to movie content, and why are the channels now stuffed with old TV shows, cooking and lifestyle? There's plenty of this stuff available through other channels. I'm really disillusioned. Are you trying to push me to your...

1 comments Wilmington Other  · Apr 20, 2018

Portrait Innovations — everything

I scheduled a session for my daughters 13th birthday on her birthday April 6, 2018 @ 5p. Our entire family ordered custom made shirts to celebrate. I arrived at the session to be told there would be a 1/2hr delay. I was fine with that because some of the family coming from out of town wa...

Wilmington Photo Services  · Apr 17, 2018

Fingerhut — was a pair of shoes

Fingerhut is fingerhurt.I try to rebuild my credit but it just seems this new fingerhurt aka fingerhut is a scam.I will advise all shoppers turn away they will ask you to put a down payment when you do when you order and then cancels one of your orders.For you to pay more interest of your...

Wilmington Online Shopping  · Feb 07, 2018

Pizza Hut — online order / pick up service

I preordered online @ 7:30am for a delivery of 7 pm. I called 6:30 pm to confirm delivery was en route. I was told the delivery is on the way out the door at this time. I received a phone call from the pick up restaurant & asked if I could pick up my order because they were backed up on...

Wilmington Fast Food Restaurants  · Jan 01, 2018

Circle K Stores — employee complaint

The Circle K located at 3805 Carolina Beach Road Wilmington NC is a store that myself my husband and my son visit at least 6 days a week for gas cigarettes and coffee. Mostly the employees are very kind and welcoming. I was there this morning for a coffee and then my husband went back for...

1 comments Wilmington Gas Stations  · Dec 03, 2017

Chevron — chevron gas stations and air pumps

I went into my local Chevron station at Anaheim St and Normandy in Harbor City to fill my tire. The air hose had no nozzle to attach to my tire stub. It has been missing for at least three weeks. I then went to my next closest Chevron station at Western Blvd. and Pacific Coast Highway. The...

1 comments Wilmington Gas Stations  · Nov 28, 2017

The Bancorp — employee treatment retaliation

This company let me go a week after I made a complaint about my bosses inappropriate behavior. I didn't even complain about the worst of it however they let me go. Human Resources was good enough to give me a severance and unemployment because they even said I was a good employee. it wa...

Wilmington Employers  · Nov 27, 2017

RIU Hotels & Resorts — riu miami

Hello my name is Anthony Walton and along with my wife Sandra we stayed at Riu Miami from Fri 11/10 thru Mon 11/13, 2017 and were pretty disappointed. Our hotel room like the entire hotel lacked warmth, personality, or the slightest hint of festiveness. Room Refrigerator did not get item...

Wilmington Hotels  · Nov 13, 2017

Burger King — customer service

Date: 10/26/17 Time: 8:07PM For BK5190 in Wilmington, DE Employee who serviced me: Maricela I pulled up to the drive-thru window to place an order and this lady who took my order felt annoyed, and was completely rude in acknowledging my order. Now I come to this Burger King most commonly...

Wilmington Fast Food Restaurants  · Oct 26, 2017

Rite Aid — female manager's attitude

I was going to get a pack of cigarettes from the smoke shop on anaheim avalon but they were closed and I saw that rite aid's doors were open and people were shopping so I went in to get a pack of cigarettes, when I walked in the mgr was behind the counter she looked at me and walked away...

Wilmington Products & Services  · Oct 25, 2017

Applebee's Restaurants — food

Out of napkins, wings, mozzarella sticks. The chicken quesadilla smelled like old grease and didn’t have pico on it. My chicken tortilla soup was nothing but tortilla strips; barely any soup. I ordered the pretzel and beer cheese dip. The cheese was hard. When we complained about the quesadilla...

Wilmington Food  · Oct 09, 2017

Alamo Rent A Car — no cars when arriving at airport with reservation!

On September 16th we flew into the Wilmington NC airport. I made a reservation one month prior on the phone with an actual Alamo agent. Reservation number [protected] for a full size car, picking up at 10am on 9/16 and returning on 9/23 at noon. Once we arrived the "counter lady" told u...

Wilmington Car Rental  · Oct 04, 2017

Wawa — free drink satisfaction survey coupon/ wawa employee

My boyfriend and I fill out your satisfaction surveys almost daily and get a free cup of coffee every morning we stopped at Wawa. Today when we went to stop at the Wawa on Naamans Road and Ridge Road in Wilmington Delaware we had a valid coupon for a free soft drink or hot beverage after...

1 comments Wilmington Food  · Sep 28, 2017

Burger King — whopper

Today I went thru drive thru in Wilmington Ohio Burger King. Asked for one Whopper with no ketchup or mayo. When I got to window to pay ..the kid read my order to me and said..one Whopper with no ketchup or tomatoes. I corrected him that it was no ketchup and mayo bc husband is extremely...

WILMINGTON Fast Food Restaurants  · Aug 30, 2017

Circle K Stores — manager

I visited circle k in castle hayne nc last week and was shocked by the behavior of the manager there. Her name is Mary. While in the store with my children she was heard completely bad mouthing her staff and the company. She was very rude while waiting to be rung up, which I had to wait...

Wilmington Retail Stores  · Aug 04, 2017

Waste Management (WM) — trash has not been picked up for a month now.

I have a 3 yard bin . My pick ups are every Wednesday. It's been 3 weeks and my trash has not been picked up. I call every single day for 3 weeks now. Everyday is the same answers. " Sorry for the inconvenience" "we have arranged the driver to go and pick up your trash". Next day trash ha...

Wilmington Other  · Jun 14, 2017

Duke Energy — cutting the power off

I am moving into a new home soon which the power bill needed to be switched and they shut the power off on my roommate which still lives there. He tried to cut it back on and was approved but they told him it would take 24 hours. Now his groceries are going to go bad, his phone is dead...

Wilmington Utility Services  · May 30, 2017

Ruby Tuesday — poor service and upkeep

I'm sorry to bother but I couldn't let this incident go. The night of May 12 a friend and I went to go have dinner at a local location and were seated right away, it took 5 minutes for our server to come to our table, now we both work in the industry and understand sometimes your short...

Wilmington Food  · May 13, 2017

Revlon — liquid foundation: revlon age defying with dna advantage

Recently purchased this. The color and coverage are great! The problem is this has an offensive odor. I've tried several times to use it... I can't anymore. When pumped out onto finger, it has no smell, but as I spread it across my face, there is an awful mildew smell. It's very strong...

Wilmington Health & Beauty  · May 04, 2017

LabCorp — attitude of labcorp worker

I was just at Labcorp location 4623 Ogletown Rd. Newark, De. 19713, and the woman who called my name to get my info was so rude! First of all, I was only there for a urinalysis, and waited over an hour. Then when I sat down, this woman, Jamella is her name, says nothing to me, but instead...

H & R Block — tax service/handling of identity theft

I am a customer at H&R Block and I had my identity stolen so someone could do an Emerald (program) Could not use the "L" word. I had no idea what this was, until while re-doing my taxes, it came up that I owed the money. They told me 45 days later I would hear something as to who had...

Wilmington Tax Services  · Aug 31, 2015

Walgreens — rudeness

Hello, I would like to report a pharmacy worker by the name of James (I think) at Walgreen's store #11011. This particular employee is very rude and sarcastic and has a habit of speaking to people in a manner that is very unprofessional. He also lies and says that prescriptions are not...

Wilmington Drug Stores  · Aug 06, 2015

The Worldwide Travel — Fraud Travel Agency

I submitted a request in Sulekha.com for a travel agency to contact me with good deals for ticket from IAH-MAA(India). I got quotes from various travel agencies and this WORLDWIDETRAVEL is one among them. A guy named "James" contacted me with a good price and the itinerary which I...

Wilmington Travel Agencies  · Jun 26, 2015