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Consumer Complaints & Reviews in Mobile, Alabama, United States

Southeast Toyota Finance / customer service

Ro
Jan 15, 2019

I been trying to call Toyota for two days with no success. I have questions about my final payments on my account. I set up the final payment to be dispensed before the due date. The payment was never dispensed on the scheduled date. I checked my account it stated late and penalties would...

Southeast Toyota Finance / repossessed car however had medical issues going.

Ke
Jan 11, 2019

My car was repossessed and I called southeast toyota to see what could be done but all they wanted was a payoff my mother offered to vome up with the past due since this was the first time it had ever been picked up. I had been out of work in 2018 off and on due to medical reasons however...

Hotelsone.com / not being able to cancel a reservation due to transfer of job

Mi
Jan 07, 2019

My name is Michael Crismon. I thought I went to the Hilton's reservation website. I made a reservation at the Admiral Hotel (owned by Hilton) in Mobile, Alabama. The date was Feb. 28th. 2019. I have to cancel this reservation but was told by Hotelone that I could not cancel. Hotelone...

Exxon Mobil Corporation / fuel leakage loss

Di
Jan 03, 2019

I went to my frequently visited Exxon at 5601 Moffat Rd Mobile, AL. 36618 on 1/3/19 to fill up my 4runner. I usually use my rewards card but I didn't have it with me. I paid at pump choose fuel and placed nozzel in tank and proceeded to throw away some trash. I looked over and saw the fuel...

Roses Express / a return

Ka
Dec 21, 2018

I went in rosrd express to do a return, I spoke to the cashier, she says nothing, not a hello or anything! I told keisha, I would like to do a return, keisha calls a code they use for a manager. The manager comes, did not speak! (white guy) he's ignorant an stupid in my opinion! Well...

Circle K Stores / customer sales rep on night shift

Bu
Dec 21, 2018

A guy on night shift at The Mobile Alabama location named Eugene was working he was very rude and unprofessional to my wife making suggestive remarks to her this is at The Cottage Hill BelAir Mall location he said some very inappropriate things to her and if you don't do something about...

Southeast Toyota Finance / lease termination report

We
Dec 03, 2018

In mid November I turned in my leased 2015 Toyota Prius to the dealership. I had one month left on the lease, but with the dealership agreeing to make the final payment, I decided to purchase a new Prius. I have been a loyal Toyota customer for more than 25 years. I've purchased a Corolla...

Walls and Associates / mislead me and didn't get help as they promised

Pa
Nov 16, 2018

Walls promised they would help me with my tax problems. 20 thousand up front a promise to lower my IRS and MS. tax debt. And 500.00 a month for 2 and a half years later no proposal had ever been made. Then when they said they were going to make a proposal the lady said they were going a...

American Freight / simmons love seat falling apart

20
Nov 06, 2018

Hides Negative Reviews Junk for sale. Love seat is falling to pieces. Don't buy their stuff. No good. Bought a black love seat recliner set by Simmons about 1 1/2 years ago. Comfortable but material is pitiful. Material has flaked off and looks terrible. No guarantees here and no warranty...

Woodsprings Suites Mobile / management and housekeeping

Bl
Oct 29, 2018

My husband is still staying at this location, I came to visit him with my kids, I stayed there one night, and supposedly the housekeeping complained because the room in which I had stayed with my kids was a messed they said I left diapers all over the room, they said they took pictures of...

Spire Energy (formerly Alagasco) / over charged

Cr
Oct 04, 2018

Account: [protected] I have been complaining about my bill being too high and consistently having charges added in between bills. Every time I've called in I keep being advised that once everything is figured out they will call me back(of course no phone call. This is my final attempt to...

Checkers and Rally's / career

Sh
Oct 03, 2018

Hi my name is Shaquana Tabb. I've worked at 4 of your Mobile locations as a shift manager. I was a manager that everyone loved and always got my job done no matter what. My last place of work was at the St. Stephens Rd. location that I had to quit at due to a domestic violence situation I...

Global Tel Link / trust account service

Ti
Oct 02, 2018

I was trying to make a pmt last night I called a spoke with Rodger don't have badge number her was very rude sounded like he don't care he lied and said they don't put money on the trust account over the phone when in fact any time I called I was able too I call the number for the trust so...

PNC Bank - Branch on Spring Hill Avenue in Mobile, AL / wait time and poor customer service

Lh
Oct 01, 2018

I recently went into a PNC branch on Spring Hill Avenue in Mobile, AL to take care of a wire transfer transactions. This branch is located in the area of Mobile called Crichton. Everyone that works there is African American. I am white. I have done business with PNC for years but not...

Mattress Firm / mattress and box spring

Fa
Sep 29, 2018

[protected]. HR200 ET MATT QUEEN PRIME...Purchased mattress and box springs on February 21, 2018, in Mobile, Alabama. I only sleep on this matress when I visit my daughter. Therefore there has not been a lot of use. 1. I made telephone contact with the local store. No help since the warranty...

McDonald's Restaurant #4541 / unhappy customer

Un
Sep 28, 2018

I went to the McDonald's Restaurant # 4541in Gainesville, Texas on 9/28/2018 to order me some take out. First off I would like to say that I love your Double Quarter pounder sandwiches. I placed a to go order for a Double Quarter Pounder deluxe add bacon, no pickle, well done meat meal...

Newport Cigarettes / cigarettes

Ch
Sep 27, 2018

I bought a carton of cigarettes for $68.00 to open them and every cigarette in every pack was stale and I had to throw the entire carton away... I've been smoking newports for 20 plus years and im really pissed and disappointed because the cashier wouldn't even give me another carton...

Southeast Toyota Finance / not customer friendly

Ki
Sep 03, 2018

I have had two new Corollas thru these people.I have always paid on time. Now unemployed for a few months, but always paid on time..Emailed and called more than once to let them know July payment would be late and I would pay as I could. Paid all my $450 payment but $150 and I let them...

Family Dollar Stores / ajax and soap

Al
Aug 11, 2018

I was in the store and purchased my items for $4.40 cents i paid with 20.00 dollars i just got from my bank account and the young lady gave me $5.60 cents back. Next i replied that i gave you 20 dollars she said i thought you gave me a 10 dollars i said no mama she said it was. Secondly, i...

MetroPCS / customer service

Ja
Jul 19, 2018

The customer service really sucks they don't care about their customers they act like they are confused when you ask them a question this has to be one of them more horrible companies I have been with and this is my third time going back with this company and nothing has changed the...

Circle K Stores / customer service

Ma
Jul 14, 2018

I just went in Circle K ro purchase the $3.33 combo with 2 grilled items and fountain soda. As I was fixing my items I decided to get chili and cheese for 29 cents extra. I informed lady at the register which was an older caucasian lady. She didnt say one word complete silence didnt even...

Red Roof Inns / hotel stay @ 1 east i-65 service road mobile, alabama 36606

St
Jul 11, 2018

So my husband and I pulled off the highway to get a room and get some rest before continuing on our trip. The attendant on duty was very friendly and helpful. We check in go to our room where it's as hot inside as it is outside. The ac Was off so we had to wait almost two hours to go to...

LongHorn Steakhouse / from a distressed mom - asked to sit baby down

Ti
Jul 07, 2018

Last night on July 06, 2018 around 7:40 p.m. we were seated at table 43 at Longhorn Steak House in Mobile Alabama store 5588. I welcomed this anticipated opportunity to eat at Longhorn because I had been craving a Flo's Filet since Longhorn reopened in February. Yes I could have...

Intown Suites / bed bugs

Ti
Jul 05, 2018

I want to complain about being eaten by bed bugs at the intown suites in mobile al I told the manager about the situation and I was told that I had to check out because of the bed bugs that was already there before he put me and that room which the same problem happened to another customer...

Trinity Lutheran Evangelical School / welfare of children

Sa
Jun 29, 2018

I feel like the classrooms are overcrowded especially for aftercare every time I pick up my nephew there are like 30 some kids in one room. The children are running up and down the hallways at all times. I seen on the daycare side that bigger kids are mixed with younger kids which should...

Ruby Tuesday / customer service by manager katrina hayford/airport blvd, mobile, al store#4983

Wi
Jun 27, 2018

My wife and I love Ruby Tuesday's salad bar we both come in 2 to 3 times a week to get the salad bar to go as we work busy jobs so we like to get salads for our lunch but each to we come in Katrina watch us as if we are going to do something wrong, so we ask for a bowl so that our fruit...

Waffle House / service and product

Su
Jun 25, 2018

I ate at store #289 in Mobile Al last night. The manager lady was out front arguing with a girl about her boyfriend when we arrived. A young male took our order. Did not bring me the bacon or grits I ordered! I had to beg for coffee & it was barely warm. After we ate & started to check...

Wendy’s International / The Wendy's Company / rude employees, undercooked food

Fw
Jun 22, 2018

Went to Wendy's restaurant #[protected], the female that was taking the order was extremely rude, during the order, they did not have some of the common items on the menu ready, and specifically said they weren't making any new, the fries that were ordered were cold, and the chicken nugget...

Kentucky Fried Chicken [KFC] / poor quality food and service.

Co
Jun 20, 2018

I went to KFC on Schillingers road in Mobile, AL today June 20th, 2018 for lunch and the service and food was unacceptable. -unresponsive at the drive thru speaker except for "what do you want" -couldn't repeat my 1 order back to me even though I had to say it twice -two pieces of grilled...

GameStop / in store team leader

Co
Jun 11, 2018

This is a complaint not against your store at, 3691 Airport blvd, Mobile AL, BUT one against your in-store female team "LEADER" at 4:15pm on 06/11/2018. There was a price problem on an item that had already been quoted to my Wife a week earlier when making another Purchase. My Wife simple...

Maisie Maven / perfect shape eyebrow stencil

La
May 28, 2018

I placed an order for an eyebrow stencil after seeing it on FB. I placed my order on 4/4/2018. I received an email stating that it had been shipped but, it is now 5/28/2018 and I have not received my order. I can find no way of contacting the company so I guess I am just out of the money...

Dollar Tree / customer service

Ch
May 18, 2018

I was poor customer service today. The store is on 1909 Dauphin Island Pkway, Mobile AL. The line to ring up the customer was stretching down the Isles and only one register was open. The manager was told he needed to open up a register and he refused. The Manager Harold Smith was conversing with...

Zaxby's / servicing the ice and drink machines

Sh
May 08, 2018

Arrived at Zaxby's, 4385 Rangeline Rd, Mobile AL, 36619, at 2:02 pm, on May 8, 2018. We ordered two 4 finger meal plates. When we went to get our drinks, there was no ice in any machine and no Minute Maid products (sparkling water or lemonade.) The lack of servicing these machines is what...

nextdoor Social media / new home owner

Th
Apr 20, 2018

Tried to join next door 5 months ago. I live in a new neighborhood and the address can not be found by google or next door. I emailed nextdoor to explain the situation. I got a reference number and nothing else. After reading these complaints about what members are experiencing with...

Family Dollar Associate / associate conduct

Re
Apr 17, 2018

I am complaining about blatant drug abuse by a store associate. The associate has been noticed on and away from her position abusing illegal street drugs. This person, Breanea C. Loveless has even been known to have drugs on her during working hours. I have reported a few of the instance...

Kentucky Fried Chicken [KFC] / bad experiences

Za
Apr 10, 2018

Well I entered my complaint over 2 months ago I was apologized to but was told id get a free box of chicken coupon. Never came!!! Its not a big deal but dont lie!!! I didnt ask for it I just gave feedback!!! I cant believe coporate actually lies to a dissatisfied consumer. You must be a...

Maytag / washer and dryer

An
Apr 01, 2018

About 18 months ago we purchased a Bravo XL washer and dryer. I have since tried different detergents and boosters, but nothing works. Yes, i've cleaned it several times; more than any washer that i've ever had!! My clothes come out just as they went in; smelling just like the dirty...

Southeast Toyota Finance / customer service/refund

Ka
Mar 23, 2018

On January 15, 2018, we were issued a lease termination notice indicating that were due a refund in the amount of $470.92. The letter clearly states that if we have not received the refund after thirty business days, please contact them. This says to us that within that 30 days, the refund...

Rite Aid / old sale signs were still up and sale price was not honored

Li
Mar 19, 2018

I bought sun tan lotion that was on sale Saturday 3-17-18. I stopped today on my way home at another Rita Aid on 2912 Dauphin Island Parkway, Mobile, Al 36605 to see if I could find more for a gift. This store still had the signs up stating the certain brands were buy one get one free. I...

Kentucky Fried Chicken [KFC] / service and food

Dm
Jan 19, 2018

I picked up a 20$ fill up on Tuesday, Jan 15th, 2018 at 519 pm store num j7188318 5437 hwy 90 mobile, Alabama ticket number 1542 I went thru the drive thru and proceeded home. I didn't notice Tuesday evening but on Wednesday when we had left overs I noticed there was no breast in the box...