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Consumer Complaints & Reviews in Edinburgh, Scotland, Lothian

Rituals / samurai magic shave

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Irina G. on Dec 27, 2018

I bought this product for the second time as my husband was really satisfied with it but it has nothing to do with the first product. The shaving cream is so thick that my husband couldn't use it at all! It clogs his shaver and doesn't do the job! I am quite disappointed as it is an expensive...

Zumba / instructor no licence

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kayla89 on Nov 15, 2018

Dear sir/madam, this instructor suzanne maynard is not licenced as I checked on your database, she also teach zumba to schools and she is not licenced for that one either, I tried to report her through your website but does not work. Her fitness page is called supernovahealthandfitness, her...

SF Express / tracking

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Colapop on Oct 28, 2018

I have a parcel due to arrive on the 30th of October and the only update i have had from the tracking is that it was picked up and loaded 4 days ago how am i supposed to know where my parcel is its due to arrive here in 2 days but still seems to be half way across the world also say...

HolidayCars / car rental

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Robert Beaton on Oct 7, 2018

I am complaining about the car rental company that was used. Reference number:4585820 Firstly we had to wait over an hour for our car in the dark after arriving. Then we were told the car had been pre-checked, which it had not. We also reported that the water for the windscreen wipers wasn't...

CeX / WeBuy.com / sale of items in store - false promises given

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Robert Pringle on Sep 25, 2018

I have been promised on Sunday 23rd September 2018 that I would get payment the same day after the items were tested, and after the payment team were sent instructions, or at latest the next day. This has always been the case from the Edinburgh Rose Street store. This has not been the case...

Adventure 001 / helicopter trip edinburgh

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Gail Muir on Sep 19, 2018

This was a 60Th birthday present for my husband George Muir and myself Gail Muir in March 2018 please note it was his birthday in April 2018 It was paid for and gifted by my daughter Pamela Muir Our flight was cancelled due to operational problems the day before we were to fly and since then...

Agoda Company / agoda confirmed booking at leonardo royal hotel edinburgh haymarket

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Thusith Muthumala on Sep 16, 2018

My booking ID: [protected] To whom it may concern, In regards to my booking the hotel has deducted GBP 428 upon the arrival on Friday 14th 2018 (For this I have the reference copy/customer copy for the reference). However, the hotel was supposed to charge GBP 366.4. But instead the hotel...

SCS / customer service and surveyor - additional costs incurred

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Alistair Brown on Sep 4, 2018

Date - 20 June 2018 I purchased carpet/vinyl and laminate from your Straiton Retail Park branch and have had nothing but problems. Your surveyor measured the entire property, based on his measurements i purchased x amount of carpet, vinyl and laminate (including all underlay and finishing...

MyHeritage / my heritage charging a dna kit that I didn't want or need!

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Robert Melvin on Jul 22, 2018

Money was taken with out my permission and now I read that you are ripping people off. I just want my money back. I didn't authorise any direct debit and I have no need for a test as I can not have kids. Absolutely shocking that there is no way to speak to a real person to sort this out. I...

UKSoccerShop / mexico football shirt

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Keith8632 on Jul 8, 2018

I've not received my item. This was ordered over 2 and a half weeks ago. I've been on holiday and only just returned. The money has been taking out off my bank account yet no item has been delivered. Niethere is the a delivery not. The money taking out was £113.49 and my order referrence i...