Menu
CB Telecommunications Vodafone bills not getting updated
Vodafone

Vodafone review: bills not getting updated 58

A
Author of the review
12:00 am EDT
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have been constantly complaining about my bill not getting updated. During my meeting they assured me that the same will be updated in 24 hrs and will get back to me the next morning. But still in vain. My follow ups started form the 14th Aug'07 And i am still in the same position.

Following are the details for your perusal :

A.)
Transaction Date : 07 th Aug'07
Transaction ID : [protected]
Amount : Rs 800

B.)
Transaction Date : 08 th Aug'07
Transaction ID : [protected]
Amount : Rs 800

Both these transactions were made online through internet banking. Inspite of submitting the bank statement and clearance of payment from the bank no action has been taken.

One of the payments got updated but the other is yet to get updated. It's been more than a month and a half that i have been following up. But there has been no action taken from their end.

More Vodafone reviews & complaints

Vodafone - network problem 24
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Vodafone - wrong commitment & worst customer care 138
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Vodafone - awful customer service 20
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Vodafone - error in last bill
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
58 comments
Add a comment
W
W
Wael M. A. Latif
, EG
Jun 01, 2019 11:33 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I called Vodafone today to ask about to buy a second phone by instalments and they reply that it is for red members only although I settle my phone bills on monthly basis. I told them that I am an old member since 1997 and that is not right .

Waiting for your reply.

Wael Mohamed A latif
DOS Cataract Hotels.

M
M
My City My Angle
, US
Jun 02, 2019 3:24 am EDT

I am using Vodafone from a very long time and having 10+ numbers in my home. Whole Family is using Vodafone but from last 2 months we are facing drastic issues, no network coverage.

Sudhir Shendre
Sudhir Shendre
bidar, IN
Apr 03, 2019 4:43 am EDT
Verified customer This comment was posted by a verified customer. Learn more

hi me sudhir old customer of vodafone but nowadays me feeling problem in my network . Regarding this i had already talk to vodafone call centre but which me not able to get my complaint no

I
I
Ishtiyaq Ahmad dar
, IN
Mar 02, 2019 1:56 pm EST

Dear Vodafone
I am the new user of your company but I can totally not getting the signal inside our village. We have faced many problems so please do clear our issue.
Name ishtiyaq Ahmad dar
S/o wali Mohd dar
Village diyaroo
State j and Kashmir
District anantnag
Teh pahalgam
Ph. No [protected]
2nd [protected]

M
M
Mohd sahil
, US
Feb 25, 2019 9:20 am EST

AM MOHD SAHIL I AM USING VODAFONE BUT LAST 10 DAYS I AM FACING NETWORK PROBLEM AND ALSO MY NEIGHBOR FACING SAME NETWORK PROBLEM my sim always showing out of service PLEASE SOLVE THIS IF POSSIBLE

I
I
Indranil Saikia
, US
Feb 26, 2019 2:07 am EST

Hello. I m a Vodafone user and I m very much annoyed of poor network availability in my area. Kindly take the necessary step as soon as possible, else we are planning to discontinue Vodafone. Thank you.

H
H
hem pal
, US
Feb 11, 2019 10:58 am EST

up west uattrakhand state and city HALdwani their is very big issue signal last two days. i request to you plz solve signal prblm

V
V
Varalakshmisri
, IN
Feb 11, 2019 7:43 pm EST

Very worst customer sevice .not picking the call at all.computer voice only I can hear continuously in 198 and199 . Is there any person is there or not? How I will alley my doubt?

M
M
md Asraf Parvej
, US
Jan 22, 2019 3:36 pm EST

My network bad Vodafone no Google page open no WhatsApp open no Facebook open Twitter open only process search please check my network and help thank you

S
S
Shoyab786
, US
Dec 12, 2018 4:39 pm EST

I have a big issue regarding with my call nd 4g data,

B
B
B.SATHISH REDDY
, IN
Jul 06, 2009 8:56 am EDT

my name is B.SATHISH REDDY PH.NO'S [protected]&[protected] piese send my bill to my email adress [sathishmlg@gmail.com] thanking you

M
M
Mr.R.Yadav
,
Sep 27, 2008 10:59 am EDT

dear sir
i want my bill detail 4m the month of may 2008 to till now.due to some reason i discontinue my number 4m last 2 month.plz coperate wid sutaible way re start my no.[protected]

A
A
Arun K Kaushik
,
Jul 24, 2008 12:26 am EDT

The attitude of Vodafone Company as a whole is now becoming anti customer.Bills are inflated. Any Plan is not properly disclosed to the customer. The CCEs at Vodafone stores are not cooperative generally. Thanks
Mobile No.[protected]

U
U
Ujesh Naduvath
,
Jun 16, 2008 12:13 pm EDT

Hi,
This is to bring to your notice that, i am totally frustrated with the kind of brutal service you guys have provided me for the past 3 weeks. I live in a area called ULSOOR, in Bangalore City where i have 0 reception/range for the past 3 weeks, i have called up the customer service for more than 10 times, i also spoke to the customer relations officer Arun. He also visited my place. When i call the customer service/ the customer relation officer, I get a response from each & every one stating "this will be resolved within 2 days", but for your kind information it is already 18 sweet days which i have lost. I called up Arun even yesterday wherin he told me that my bill amount will be waived for this month as a compensation. I have been patient to the core, but i feel this is high time to change my provider. I have been with many providers, but i had no problems/responses like this from anyone. oops!this is the worst experience i had ever in my life.

I have a corporate connection, but going forward i will make sure i will not let any of my collegues to get a vodaphone connection.

P
P
poornima vijaykumar
,
Jun 04, 2008 12:48 am EDT

i want to cancel a vodafone connection immediately but the site is not opening ...(vodafonecare.chennai@vodafone.com)is there any other site wer i can mail and cancel the card .

V
V
v.vinod
,
Oct 16, 2007 2:39 am EDT

Its been more then two weeks I put this new sim card . Still I am not getting my outgoing calls . I went thrice to Vodafone shop for help they said all my documents are correct but they dont know why it is not activated. They sent twice even e-mail to hutch guys still my problem is not solved. Their is no problem with my phone even they checked it. If it doesnt get activated today ill ask for replacement at hutch shop.

My number is [protected]

S
S
shabbir badin-
,
Sep 29, 2007 2:47 pm EDT

before 3 days i had registered one complaint and i got one complaint no. but they had not solve my problems and when I talk to customer care they are not giving me proper respond so plz take some action

D
D
devaram mali
,
Sep 24, 2007 10:24 am EDT

To: vodafonecare.ap@vodafone.com
From: Deva Ram Mali/scl
Date: 09/21/2007 10:45PM
Subject: help support

To

vodafone care

sub:-complaint against c.c officer mr. deepak kumar singh ,alwar,RAJASTHAN centre.

sir,

my mobile with hutch pre-paid connection no. [protected] has been stolen on date 16-09-2007,so i contact immidiate customer care no. 111 & enquir about outgoing & incoming calls ,but from cutomer care centre not provide me details & and advise me to complaint FIR IN NEAR POLICE STATION.i do same & also submit a application through police for provide all incoming & outgoing +sms detaile between [protected] at alwar,RAJASTHAN hutch care centre.but they not give me details & unwanted tensionised me.so kindly took action on my complaint & SEND me all incoming,outgoing & sms details of duly 16-09 to 18-09-2007 ON SAME E-MAIL ID.

so,i can trace out my mobile.

thanks!

regards,

devaram mali

mobile no.[protected]

enclosed:-(1)F.I.R SCAN COPY

(2)APPLICATION SCAN COPY FOR PROVIDE DETAILS ,THROUGH POLICE.

Learn how the rating is calculated

Write a review File a complaint

Vodafone contacts

Phone number
Website
www.vodafone.com
Category