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Consumer Complaints & Reviews in Guelph, Ontario

The Brick / customer service

Kieth45 on Jul 11, 2018

The brick store in Guelph has terrible customer service skills and terrible delivery arrangement. This store needs training for managment and staff. The store blamed the customer for staffs misleading to sell products and also management don't take accountability for there mistakes. Need...

Dollarama / product labeling and customer service

Sherudiii on Jun 25, 2018

I was at 101 Clair Rd E, Pergola Commons, Guelph, ON N1L 0J7 today and I recieve Very bad customer service, employees doesn't know how to talk to customers. I bought a cleaning product which was not having any label on it nor on the stack and I believe that the unlabel product Is for $1...

The Brick / failed delivery

Rachel Loewen on Jun 24, 2018

On Monday, June 18, my boyfriend and I purchased a couch from The Brick. During the purchase procedure, the sales associate helped us choose a delivery date. We supplied and email and a phone number because the sales associate, Charles S, told us that we would receive an email the night...

Food Basics, 3B Clair Road West, Guelph / unethical behaviour from the manager at this grocery store

Saija on Jun 19, 2018

Hello, On June 16, 2018 my trip to the Food Basics at 3 Clair Road was very frightening, at approximately 1:19 I had the most shocking experience with the manager : Mr. John Deensagh. My name is Paulina Joseph, I'm 65 year old who made a quick stop to the Food Basics store at 3...

Trivago / hotel reservation

Neilson81 on Jun 9, 2018

I was looking to book a hotel near Rogers centre in Toronto and trivago directed me to the Intercontinental on front st but booked me in Yorkville. This is nowhere near where I needed to be and has cost me additional money in taxis, parking, and missed the event I was trying to go to. I want...

Shoppers pharmacy on Scottsdale, Guelph / dale the pharmacist

Kyla C on May 2, 2018

I don't say this lightly . But Dale is not a smart person and sucks at her job, she does everything wrong . The last straw was her charging me for a perscription that I needed even though I should not have been charged . She swore up and down that I would be rufunded once she spoke to my...

LetGo / beats solo headphones

Gillian Bennett on Mar 29, 2018

I bought a pair of red beats solo headphones for $100 off a member of letgo using the name Steve Stairs residing in Kitchener, ON. I tried to message him on letgo as well as Facebook to tell him to give me my money back and take his faulty headphones. He failed to reply to either message...

Canada Post / unethical behavior

beesss on Mar 15, 2018

I was due to receive a package on March 12th. Package was sent without unit number (didn't get printed) Package was held for verification on March 12 I called March 13th to verify address - was told everything will be fine March 14th no mail March 15th - carrier comes to door and inquire...

The Brick Warehouse / terrible customer service, did not place my order for 3 weeks

Lauren Reilly on Feb 12, 2018

I purchased Angus couch and chair on Jan 21 and told would arrive to store Feb 1 for pick up. I Called Feb 3, was told chair had arrived, not couch and couch would arrive Feb 8. Called Feb 10 and was told that order never placed because they did not apply the instore credit that I have so...

Home Depot / appliance delivery

Carolina56 on Jan 11, 2018

Here is what I sent to Mr. Blake, Dear Mr. Blake After reading that you needed more than a hammer and a few nails to land the top job at Home Depot, it is disheartening to see it all go to waste! All that hard work that you have done to rebuild this organization is going to waste due to...