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Consumer Complaints & Reviews in Surrey, British Columbia

Tim Hortons / Overcharged and rude employee

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Stacy72 on Jun 16, 2018

Tim Hortons - 152 Street & 104 Ave Surrey, BC June 7, 2018 @ 7 pm I was going through drive thru on my way to work ( working 12 hr shift)... ordered an XL coffee and a muffin. When I drove up to cashier to pay, the cashier quoted $4.07... I asked if the price of coffee went up as I usually...

72288 King George Blvd Surrey / hot chocolate french vanilla

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Navjot Kaur on May 19, 2018

Hi We went so many time to this restaurant and they never fixed the complaints. Today we ordered the hor chocolate and French vanilla. The hot chocolate was not filled up to top and French vanilla is watery. We spent money. And I am working in the tim hortons as well in management. So I don't want...

Huggies / box of size 5 diapers

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shannon1980 on May 3, 2018

i hope someone can help mecwith this, the box of diapers i bought recently seem to be missing half of the absorbant material in half a box of diapers.they just leak liquid instead of absorbingšŸ˜¢i was hoping to get a credit cause ive had to pi k thru and not able to use half of the diapers.i...

Shoppers Drug Mart / unethical behaviour from management

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Leelaura on Apr 16, 2018

Regarding: 18677 Fraser Hwy Surrey B.C April 16 2018 I hope this email finds the companies customer service representative. My daughter purchased a Safety First rain cover for a stroller today and noticed it was ripped minutes after putting it on. She tried to return it only a few hr...

Shoppers Drug Mart / rude service photo dept.

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Mary-Jo Davies on Apr 14, 2018

Apr 14, 2018, I visited your store to be treated rudely by an overly aggressive sales punk who was more interested in packaging than my loyalty to your store for over 30 years. I found no sales people, cashiers had lineups so no help there. USB cord packaging had no info re camera cord or...

Tim Hortons / garbage issues, dirty drive thru

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banking on Apr 10, 2018

hello, I am regular daily customer of Tim Horton's. I have good experience mostly all lower mainland drive thru. But unfortunately main Guildford location at intersection of 152nd street and 104 avenue (esso gas station) near Guildford mall has no garbage cans in the drive thru area...

Shoppers Drug Mart / kotex sale

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val chan on Apr 9, 2018

The cashier was very rude to the point that she treated me, my wife and daughter like we are criminals for using a $3 off coupon if you buy 2 Kotex products. The store provided the coupon and it states per purchase, NOT per customer limit. She looked very discouraged to complete the...

Canada Post / my device didnā€™t get delivered.

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Sukhveer Kainth on Mar 15, 2018

I sent my damaged phone to the insurance company after i got a new phone from them with a prepaid label to deliver that damaged phone back on 14 march 2017 tracking no for that parcel was (4001735017575490). I called them so many times but didn't get any help. I had to pay $400 for their...

Yesstyle / pinkage half wig

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Rachelk1225 on Mar 14, 2018

When I first ordered something I wanted the fastest shipping so I bought all these stuff worth more than 200 dollars with my friend and family the main one I really needed fast was my half wig. It said it would come be shipped in 3-5 days but it was not processed for over a month exactly...

Joe Fresh / clothes

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Sarahpatel on Mar 11, 2018

I bought a cardigan from superstore and just after the first wash it was unrecognizable like is this how joe fresh serves there customers i bought that cardigan for 20$ and only wore it once and I'm very disappointed with this Because this not something I expected plus I can't return thi...