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Consumer Complaints & Reviews in Burnaby, British Columbia

Tim Hortons / allowing non-paying customer to sit for hours at their restaurant

J. O'Connor on Jun 16, 2018

A man is sitting here with a Haagen-Dazs container and his head's on the table sleeping. So unsanitary for me to come to this place if someone is allowed to sleep on the table. I mentioned it to one of the workers and they got the manager who said something to him and he still not moving...

Shaw Communications / internet is not working from last few days

Nidhita Sinha on May 24, 2018

Hi team-My Shawinternet is not working properly from last few months. Everytime technician visit my place and say it will work and it works for 3-4 days after that can same problem. I tried connecting you guys via phone and it's waiting and couldn't talk to anyone. I chatted with agent but...

Shaw Communications / pricing

jimmyidesk on May 19, 2018

First CSR: Currently paying $133.00 including taxes and contract expired in two months so I thought I do something, I phoned CSR and after speaking her for almost an hour and I thought she is helping me so I am extra patient but she came back with a quote of $188.00, more instead of le...

Brenda Gilbert (New Hire) Scott Construction a JV Driver Company / construction management

Susan Bliss on Feb 28, 2018

Watch Out for Brenda Gilbert!!! SUB CONTRACTORS, SUPPLIERS AND PROSPECTIVE CLIENTS NEED TO RUN FROM BRENDA GILBERT A RECENT HIRE AT SCOTT CONSTRUCTION. After some investigation about Brenda Gilbert and her past in Toronto and her recent appearance in Vancouver after burning bridges in...

Shoppers Drug Mart / cosmetics

Juliette1993 on Feb 3, 2018

I was shopping at the High Gate In Burnaby and I decided to get myself new make up for work at the shoppers drug mart there. I was in your store for 20 - 25 minutes deciding what I wanted to buy and when I made my way to the till at the front the employees looked at me baffled and said to...

GoodLife Fitness - Burnaby Sovereign / no good customer service and handle in professional way

A regular customer on Jan 23, 2018

I lost expensive item at gym n asked the employee if it's ok for me to put a sign if someone found it and can be able to contact with me.I had permission.The assistant manager called me another day.He was rude n said I am not allowed to put a sign for their business perspective...

Journeys / store manager and unethical behavior

diana.s on Dec 23, 2017

Okay, I don't know what to start. I went to Metrotown Journey in Vancouver yesterday to ask about my coupon i got last year. I bought the Timberland shoes for my bother a year ago. At that time, they didn't have the size, so I ordered one with your 1-2 day shipping system. My brother had...

Purolator / false delivery attempt/ no way to get to the office

chibi ito on Dec 2, 2017

The package was said to be delivered on Nov.29.The next day I went to the local office to pick up, I was told to come back after 15:00at the counter. When I asked the phone number so I could confirm that the package was ready before coming back.They told me not to phone them, for they were...

GoodLife Fitness / ben jacuk general manager at goodlife burnaby sovereign

christinanguyen on Nov 30, 2017

OLD MAN RECORDS ME AT GOODLIFE SOVEREIGN METROTOWN, AND NOTHING WAS DONE THANKS TO BEN (CLUB MANAGER) On November 20th, I was working out at Goodlife Metrotown when a stranger approached me and told me that there was an older man (50-60 years old) recording me on his phone as he walked by...

Rainbow / contract was made with several violations, awful customer service, scam

LiliyaKaramova on Nov 25, 2017

From: Liliya Karamova Cell phone: 778-386-1056 Email: November 23, 2017 Complaint Letter I am writing this to address a complaint about a non-acceptable sale and customer service experience regarding one of your authorized Distributors with the office location in...