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Consumer Complaints & Reviews in Burnaby, British Columbia

Purolator / parking ticket at depot on douglas in burnaby bc

EileenLee on Dec 14, 2018

I don't mind going to your depot to pick up a missed delivery. However I don't appreciate getting a $50 parking ticket while doing it. Because of a complete lack of signage as to where you can or cannot park and because your employees park in all the available spots in front of your...

Telus Communications / internet

BarbE88 on Oct 30, 2018

30OCT2018 I have had an ongoing issue with my internet for almost 4 months now, telus keeps sending out technicians that can't resolve the issue, the last few techs have said a more specialized tech needs to come out, a "rushman", they have put their advisement in their notes and telu...

Esso Extra / car wash

Rc97 on Oct 16, 2018

I purchased a luxury car wash in August. The line was really long so I decided to come back another time. I'm not in the area too frequently. I had no idea the wash expires two months after purchase. Why would you expire something a customer paid money for so soon? This is theft! The guy...

Prana Heart / the whole company

JHope on Oct 10, 2018

I ordered a bracelet from this company and paid with PayPal. They took my money and I still don't have the bracelet. It was ordered 2 months ago!! They sent me a tracking number that turned out to be bogus... It doesn't exist. Any emails I have received have been from someone calling...

Nike / customer service

FancyNancy Oslo on Oct 4, 2018

I have recently been through a number of back surgeries and require comfortable clothing. While online shopping the Nike Tech Fleece caught my eye. Unfortunately finding a ladies size small has been very difficult. I called a couple of stores to locate a pair. I was told by a store...

Expedia / no response from my complaint letter sent by mail

Dilson Junior on Sep 29, 2018

I sent by mail to your physical address a complaint letter reporting an incident affecting my family and I and I attached to it all supporting documents and the reasoning I have to be repaired for my loss. Canada Post tracking shows it's been received and signed by "J Davis" on September 10...

AliExpress / I requested cancel 2 days ago, and that store still send the item to me

AnDrea Chow on Sep 26, 2018

Hi there, I bought that product 22nd, 4 days ago, and I wait for 2 days (24th) and the seller still didn't ship my order, at that time I think this store might not working, so I requested cancel on 24th. And on 25th, the seller suddenly contacted me, and said they sent the product out on...

Canada Post Corporation / no attempt to deliver package. just left pick-up notices.

gogetthem1957 on Sep 21, 2018

Two days [protected], and 2018-09-21) in a row, no attempt to ring my door bell (I am always working at home) to deliver packages. Instead, only pickup notices were left in the mailbox. I had to wait another day, wasted time and gasoline (polluting the environment) to get them. All parcel...

Real Canadian Superstore / price match and customer services


I asked a customer service to page someone to help me find an item I was looking for. She asked me to come back next day . I said I really need to buy it today . She didn't try to find someone to help me instead of she said whatever is on the shelf is what you can get. When I was ready to...

Yanwen / items i've ordered online have not been delivered

Lloyd Miner on Aug 18, 2018

I'm waiting for the items I ordered online to get delivered. But when I track them they say contact support team. Well this is my second time contacting you in a month and leaving my complaint but nobody has even bothered to contact me and help me figure out why almost everything isn't...