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Consumer Complaints & Reviews in Burnaby, British Columbia

7-Eleven / Won't allow registered service dog

Kathy Klein-Mellon on Apr 26, 2017
On April 26/17, at about 7:10pm, I went to the 7-11 at 10th St & Kingsway, in Burnaby, BC. I use a fully registered service dog, who was wearing her vest and for whom I have ID of certification. The last time I was in Clerk Agnes YELLED across the store at me, about no dogs, but I explained she...

GoodLife Fitness / 'under the table' personal trainer

Maximb on Apr 22, 2017
I'd like to file a complaint of a personal trainer named James who works at North Road location in Burnaby, BC. He offered me a under the table deal of 15 personal training sessions. At the time I thought it was a great deal since Goodlife charged much more. I paid him the sessions all up...

Lougheed Laser Centre, Burnaby, BC V3J 1N4 / Botox | cool sculpting | skin care services | dr, marcia fleming | delta laser and skin care

Badbotox on Mar 31, 2017
Botox | cool sculpting | skin care services | dr, marcia fleming | delta laser and skin care Warning physician careless The photos at lougheed laser centre's website www.lougheedlaser.com show show a seemingly magical transformation, wrinkles vanish and faces seem to shed their wear...

Cymax / Unauthorized credit card charges

Emily Kovacs on Feb 18, 2017
February 18, 2017- pos purchase Opos 12.97 ic *freeshippi800-5 17.46 January 19, 2017- pos purchase Opos 12.97 ic *freeshippi800-5 17.65 I purchased a night stand for, $329.87 fromcymax burna. which free shipping was agreed upon in purchase conformation. the $329.87 (can) was withdrawn out of...

Real Canadian Superstore / Front end department consistency

I am always price matching products but the policy at the Metrotown Superstore in Burnaby is very inconsistent I find. The cashiers do not all seem to know how the price matching policy works and I am constantly being told different rules when I try price matching items. I use to work for...

Tim Hortons / Service

Raegan Neizer on Jan 2, 2017
City/location reviewed: 4191 lougheed hwy, burnaby, bc I had waited 20 mins in line because the location only had 3 workers working and they were swamped. I asked for 2 cans of french vanilla cappuccino, he then asked me what size? I asked again for 2 cans of french vanilla cappuccino, the...

Superstore burnaby Vancouver / Pharmacy

Cass9554 on Dec 21, 2016
Waited an hour at the pharmacy for a prescription, the lady told me they didn't have the prescription after a huge line up and wait. I asked for the other brand like the other pharmacy did at the last place. She was very rude and agreed. She told me the other lady had my prescription. I...

Bath Fitter / Service/installation

GAL632 on Nov 23, 2016
Ordered a bath fitter door and shower surround in August from their Burnaby BC location. Sales guy comes, measures, and we decided on a 3, 100 door and surround to be installed Oct. 28. I pay 30% down, and wait. Oct 14 or so comes, and they say we can do it early - i say "great"...

Michael Hill / Care plan is a scam and management is unethical

DaisyBean on Nov 20, 2016
My 80 year old mother with dementia and on a fixed income visited a Michael Hill store after seeing a flyer for a "now $799! ring" (that supposedly retails for $1800...ya right). Her bill came to $1089. Sure its $799...but it will be $60 to size it for you ma'am. But wait, if you purchase...

Bath Fitter / Tub

Pat Bowling on Jul 26, 2016
A dark stain appeared on the back of my tub, I called the Burnaby office and was advised to spray it with half bleach and water, let sit, then rinse. I did several times but it didn't work. I called back and was told they won't honor my warranty because they have no proof I used the...
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