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Consumer Complaints & Reviews in Burnaby, British Columbia

Esso / speed pass points

Shao Chan on Jun 5, 2017
wanted to purchase a car wash from 444 Kingsway using my points. I was told the system was down and I needed to pay cash. I experienced system down at other locations before and was immediately offered a goodwill wash, so I requested a goodwill wash from Vijay(he indicated he was the...

Hertz Car Rental / hertz car rental - south burnaby location

cmp_ on May 1, 2017
I booked a Hertz Rental Car through BCAA on April 20, 2017. I paid for a taxi to take me to Herts in the morning. When I arrived I was told I would not be able to rent the car because my credit did not have enough money on it. I explained that I recently made a payment on it, however it...

Telus Communications / tv & internet bundle cancellation overcharge

Sena Kalay on Apr 28, 2017
I accepted promotion offer with them as my apartment suggested and it has been the most horrible few months of service and issues . First I have accepted the offer on my apartment door and told the two reps that I can only accept if they don't charge early termination fee if I move...

7-Eleven / won't allow registered service dog

Kathy Klein-Mellon on Apr 26, 2017
On April 26/17, at about 7:10pm, I went to the 7-11 at 10th St & Kingsway, in Burnaby, BC. I use a fully registered service dog, who was wearing her vest and for whom I have ID of certification. The last time I was in Clerk Agnes YELLED across the store at me, about no dogs, but I explained she...

GoodLife Fitness / 'under the table' personal trainer

Maximb on Apr 22, 2017
I'd like to file a complaint of a personal trainer named James who works at North Road location in Burnaby, BC. He offered me a under the table deal of 15 personal training sessions. At the time I thought it was a great deal since Goodlife charged much more. I paid him the sessions all up...

Lougheed Laser Centre, Burnaby, BC V3J 1N4 / Botox | cool sculpting | skin care services | dr, marcia fleming | delta laser and skin care

Badbotox on Mar 31, 2017
Botox | cool sculpting | skin care services | dr, marcia fleming | delta laser and skin care Warning physician careless The photos at lougheed laser centre's website www.lougheedlaser.com show show a seemingly magical transformation, wrinkles vanish and faces seem to shed their wear...

Cymax / Unauthorized credit card charges

Emily Kovacs on Feb 18, 2017
February 18, 2017- pos purchase Opos 12.97 ic *freeshippi800-5 17.46 January 19, 2017- pos purchase Opos 12.97 ic *freeshippi800-5 17.65 I purchased a night stand for, $329.87 fromcymax burna. which free shipping was agreed upon in purchase conformation. the $329.87 (can) was withdrawn out of...

Real Canadian Superstore / front end department consistency

I am always price matching products but the policy at the Metrotown Superstore in Burnaby is very inconsistent I find. The cashiers do not all seem to know how the price matching policy works and I am constantly being told different rules when I try price matching items. I use to work for...

Tim Hortons / service

Raegan Neizer on Jan 2, 2017
City/location reviewed: 4191 lougheed hwy, burnaby, bc I had waited 20 mins in line because the location only had 3 workers working and they were swamped. I asked for 2 cans of french vanilla cappuccino, he then asked me what size? I asked again for 2 cans of french vanilla cappuccino, the...

Superstore burnaby Vancouver / pharmacy

Cass9554 on Dec 21, 2016
Waited an hour at the pharmacy for a prescription, the lady told me they didn't have the prescription after a huge line up and wait. I asked for the other brand like the other pharmacy did at the last place. She was very rude and agreed. She told me the other lady had my prescription. I...
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