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Burger King Customer Service Phone, Email, Contacts

Burger King
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1.2 4601 Reviews
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Burger King complaints 4584

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L
8:25 pm EDT
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7:50 pm on Sunday October 6th eat in order. Store was relatively empty. Condiment/pop/serviette counter was overflowing with garbage. Fruit flies were around the garbage as well as the overflow trays on iced tea. Ketchup was empty. Counter was sticky. I mentioned that the counter was a bit of a mess and there was no ketchup for the fries. The young man gave...

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A
7:56 pm EDT
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Went through the drive through on Sat. night about 10:45 pm. Saw all the signs advertising the new Pretzel Bacon Burger. The attendant told me that they were not available. Very disappointed. Proceeded to order the King Bacon burger and placed two orders . I asked a couple of questions so that I could get my burger as I wanted and the attendant quickly gave...

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S
6:14 pm EDT
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We decided to go to burger king for supper, after long months of not going, due to dirtiness. Order our food, while we were waiting we got our drinks, soda was flat as heck, and nasty, they did get us some out of the fountain machine out back. The lady didnt know how to bag up our food(due to so many orders on screen)I told her which was mine, sat down to...

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L
4:47 pm EDT
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This has been one of my worst experiences ever!! I won't ever use my debit card at this location!! I took my family to lunch at the gainesville location they doubled charged me for my family's meal which was not on my receipt. I called and and with no success of anyone answered phone I went back to the restaurant And I took my bank statements to the...

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J
4:23 pm EDT
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I made an order at the drive through. I ordered a King Double Pretzel Burger. Went I arrived home I found that they made a mistake on my order. They did not give me the King Double Pretzel Burger. It was a Double Whopper. In addition they Did Not give me a receipt and there was No receipt in the bag. About 90 minutes later I went back and asked to speak...

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D
11:33 pm EDT
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Drive thru refused to accept coupon because last digit was left off then told me to wait for 10 min while there was a line of cars behind me. Then came back to tell me again she would be unable to process the coupon because I did not know the last digit. Called later on to complain and the individual who answered told me she was the person at the drive thru...

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H
10:03 pm EDT

Burger King food and customer service

we waited for about 15 minutes until the front desk girl asked if we were still waiting on an order and then she said ours got deleted when we received our food or food was very cold and the front desk girl turn around to the cooks in the back stating that we need the food quick because she's yelling referencing my friend . We were not compensated anything . Bathrooms were also very gross there was just no manners whatsoever no personality and the food was disgusting and there was no apology for the wait or our food being cold just more hasty of a worker

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S
4:34 pm EDT
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Went through the drive through with a coupon and the women at the window answered with a "sigh" and her exact words were " really at this time..ugh Ok go ahead with your order" I asked for for no ketchup and she got upset that she had to start the order completely over. She had a tag stating she was the assistant manager her name was Dawn. She was so rude...

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B
9:32 am EDT
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Burger King burger king #17582; store id 4debkg01

We stopped at that rest area to grab a bite. I ordered a croissandwich sausage and egg without cheese with medium hash brown Order number 360 at 7:59 a.m.; while on the road, I opened the sandwich to discover a cheese croissandwich was given to me. I really hate to do that type of complaint; however it's just the fact that the amount of money I was charged for something that I didn't want was really annoying. A unhappy customer!

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C
11:02 pm EDT

Burger King being closed

I'm so hungry and it's closed right now! How am I supposed to enjoy some delicious Burger King food such as the whopper. I have coupons that were ripe for the use, and I wanted more than anything to use them - I'm literally just trying to support capitalism right now. That's all I want. Please, let me spend my money, as that's all I want to do right now.

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P
8:29 pm EDT
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I ordered a crispy chicken meal at around 8:10 pm and was served cold fries. I requested hot fries and was given fries from the same cold batch a couple minutes later. And was told they just dropped them the cashier snatched the fries clean off the counter I told her I don't want the whole meal and to give me my money back. Terrible customer service serving...

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B
3:37 pm EDT
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This morning, Friday, October 4, 2019 at 10:03 am, as I do every morning, I stopped by Burger King to buy my coffee, 4 sugars, 4 creams, and my cheese croissant. As usual, I always take a sip of the coffee and I noticed that there was no sugar neither cream in it. So I stay on the drive-through window until the girl who was attending the drive-through came...

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D
1:30 pm EDT
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I went through your drive-through add approximately 930 this morning October 4th 2019. I said in your driveway of your restaurant of your drive-through for more than 30 minutes total. And then when I got my food it was cold. This establishment is always slow but this was ridiculous. You either need to get more help or retrain. People are in a hurry and can't usually afford to set the drive-through for half an hour.

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C
12:48 am EDT
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I would like to make and complaint on Olivia Cole.She is and employee that really shouldn't be in your building at all she had very nasty attitude and a very smart mouth against the customers and the employees I feel that she is a threat to the customers and employees who really shouldn't be in this type of workplace. She needs and attitude adjustment cause she is very snobbish with customers and employees.

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L
5:34 pm EDT
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I just ordered through drive thru and of course I checked to make sure all items were accounted for yet I didnt open it to see what was on the sandwiches. I ordered a bacon cheeseburger and on receipt it clearly stated and I paid for a bacon cheeseburger. So I try calling for 40min no answer and then decide to do the survey yet no survey code so I cant that...

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N
5:23 pm EDT
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At 2:44 pm I ordered food. I sat down and looked around the tables wet not wiped down trash wasn't takes a tray with wrappers were stacked on top of the trash can, napkins were out, trash on the floor. At 3:12 a jentleman came out and half [censored] cleaned picked up counters and Sweaper the big stuff off the ground. His relief came in and he just left time i...

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A
10:29 am EDT
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Waited 15 minutes to get my order (breakfast sandwiches, no special changes) Did not receive a receipt. I know from an employee that management tells staff not to provide a receipt if service is slow, to make it harder for customers to file a complaint. Returned to get a receipt and it took another ten minutes. Service at this location is inexcusably...

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A
11:10 pm EDT
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Burger King service (none)

Stopped at wilsonville and was Hungary so since Burger King sign was on I just expected your store to be open but day at the drive up intercom and nobody ever answered? The door to the back was wide open, their were people going in and out but do you think any one of them.could just say "we are closed " even though it couldn, 't have been but around
10 :30pm as left Beaverton at 10 and it's 10 miles at most.
So we drove pDt the serving window it was lit up bright but nobody was visible so left wondering if you even bother to turn the sign off? I worked and managed convenience store where we turned the sign off as people would think you were opened and you aren't so may not go back if this is your practice, stop in take a guess if we're open, have it my way? OK right, !
Nobody that u care about

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Update by Andy Kizer
Oct 01, 2019 12:51 pm EDT

I first want to complain about this form disappearing after I took the time to explain what was going on.
Evidently you don't mind your employees discriminating me since I couldn't see code on coupon, won't go into it as probably loose all the info as earlier when I needed to answer my phone! So I will just tell you I recently had cataract surgery and can't see up close so when I didn't tell your employee code on coupon I added taco and didn't get it, nor did I get MY receipt, I got one for the car ahead and the car behind and didn't get taco so when I went inside to see what if been charged I was told I didn't order taco when I drove up to window with coupon I needed to order as you need code before she can put order in and it was my fault, I really didn't care but wanted to know what id been charged
Since I used debit card! I don't appreciate your employee shaming me telling me, if you would of followed our strict rules, I find it odd the bk down the street doesn't and never had done business in this manner and if you are in a dark car well good luck!
There are plenty of other places nearby that would appreciate my business so guess I will go there!
No thank you, KMA or a bit of graditude that I frequented your bk

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P
10:59 pm EDT

Burger King whopper

I ordered a whopper with no onion or katsup n got it with 4 piecs of lettuce 1 pickle n 1 lityle tomato. Also 1 with no lettuce, again 1 pickle n 1 little tomato.
Called n spoke to Manager on duty and was told had 2 bring food back, Since I didnt get receipt. Thats my fault though. The girl in DT asked if wantd it and I said no. Why? I never had a problem before. Its 730 pm I just want to spend time with my kids before they go to bed. I see them for 1.5 hours in the morning before school/work and 2-3 hours when I get home from work. I shouldn't of had to go back with the receipt or food. It's not my fault they are not being chincy with the ingredients.

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U
11:23 pm EDT

Burger King black ops 4

There's no black ops four gesture in my mcwhopper happy mean? This is insane. I thought that November of 2018 meant november of 2019 so I thought I was still eligible for this amazing deal. I live inside black ops call or duty 4 and this is how you treat me? Insane. Consider my business back in the game. I, as well as my four year old daughter, are both crying as I write this. I simply want to dab in cod black ops 4

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3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Burger King. Make it specific and clear, for example, "Incorrect Order at Burger King Downtown Location" or "Poor Customer Service at Burger King on Main Street".

4. Detailing the experience: Provide a detailed account of your experience with Burger King. Include key areas such as:

  • The specific location of the Burger King outlet.
  • Date and time of the incident.
  • A clear description of what happened.
  • Any particular staff members involved.
  • The condition of the food or facility, if relevant.
  • Any communication you had with Burger King representatives.
  • Steps you have taken to resolve the issue, including any correspondence with Burger King customer service.
  • The outcome of your complaint with the company, if applicable.
  • The personal impact of the issue, such as inconvenience, illness, financial loss, etc.

5. Attaching supporting documents: Attach any relevant documents or images that support your complaint, such as receipts, photos, or email correspondence. Be cautious not to include sensitive personal information like credit card numbers or personal identification numbers.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have suffered due to the issue. In the 'Desired Outcome' field, describe what you would consider a satisfactory resolution from Burger King, whether it be a refund, an apology, or any other corrective action.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your description clearly conveys the issue and your desired outcome.

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Ratings on other sites
Trustpilot
Trustpilot
1.8
53 reviews

Overview of Burger King complaint handling

Burger King reviews first appeared on Complaints Board on Aug 21, 2006. The latest review Your kiosk ordering and receipts was posted on Apr 12, 2024. The latest complaint 1+ month ,still no refund.the KING is DEBO was resolved on Jun 14, 2023. Burger King has an average consumer rating of 1 stars from 4601 reviews. Burger King has resolved 230 complaints.
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  1. Burger King contacts

  2. Burger King phone numbers
    +1 (866) 394-2493
    +1 (866) 394-2493
    Click up if you have successfully reached Burger King by calling +1 (866) 394-2493 phone number 4 4 users reported that they have successfully reached Burger King by calling +1 (866) 394-2493 phone number Click up if you have UNsuccessfully reached Burger King by calling +1 (866) 394-2493 phone number 18 18 users reported that they have UNsuccessfully reached Burger King by calling +1 (866) 394-2493 phone number
    United States
    +1 (844) 576-0546
    +1 (844) 576-0546
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    33%
    Confidence score
    Canada
    +61 130 085 2326
    +61 130 085 2326
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    Australia
    +64 800 425 464
    +64 800 425 464
    Click up if you have successfully reached Burger King by calling +64 800 425 464 phone number 5 5 users reported that they have successfully reached Burger King by calling +64 800 425 464 phone number Click up if you have UNsuccessfully reached Burger King by calling +64 800 425 464 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +64 800 425 464 phone number
    New Zealand
    +43 122 602 260
    +43 122 602 260
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    Austria
    +90 850 222 5464
    +90 850 222 5464
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    Turkey
    +86 212 422 6000
    +86 212 422 6000
    Click up if you have successfully reached Burger King by calling +86 212 422 6000 phone number 3 3 users reported that they have successfully reached Burger King by calling +86 212 422 6000 phone number Click up if you have UNsuccessfully reached Burger King by calling +86 212 422 6000 phone number 11 11 users reported that they have UNsuccessfully reached Burger King by calling +86 212 422 6000 phone number
    China
    +81 120 945 630
    +81 120 945 630
    Click up if you have successfully reached Burger King by calling +81 120 945 630 phone number 5 5 users reported that they have successfully reached Burger King by calling +81 120 945 630 phone number Click up if you have UNsuccessfully reached Burger King by calling +81 120 945 630 phone number 7 7 users reported that they have UNsuccessfully reached Burger King by calling +81 120 945 630 phone number
    Japan
    +82 80 228 163
    +82 80 228 163
    Click up if you have successfully reached Burger King by calling +82 80 228 163 phone number 9 9 users reported that they have successfully reached Burger King by calling +82 80 228 163 phone number Click up if you have UNsuccessfully reached Burger King by calling +82 80 228 163 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +82 80 228 163 phone number
    South Korea
    More phone numbers
  3. Burger King emails
  4. Burger King headquarters
    5505 Blue Lagoon Drive, Miami, Texas, 33126-2029, United States
  5. Burger King social media
Burger King Category
Burger King is related to the Fast Food Chains category.

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