Saturday, Jan 18 @ 10:07 am, I placed an order thru the drive thru. Upon paying for my order I was immediately instructed to pull up and wait for my food to be brought out to my car. Only 1 car in front and 2 people inside the facility. After waiting 11 minutes for my food to be brought, no condiments, napkins and I had to request another syrup. I purchased 2 pancake platters for only 2 syrups to be in the bag. Also, no receipt with my paid order. I had to come back and request it. I watched the Jack's restaurant next door complete 5 - 6 prior to my food being brought out. Service is very slow and I believe that they leave out the receipts to discourage complaints. I can not see my family eating at this location again.