Burger King review: location number 6919

I visited this location in Brandon, FL on Sunday at 2:30 in the afternoon. The cashier was outside. When she came in the restaurant she carried on a conversation in the lobby with the store manager for 5 minutes before she came behind the counter to even say hello. The drive thru attendant looked to be the only other people behind the counter. He was busy and had to ask the cashier to come help us. She was no friendly. She didn't apologize for any wait. It took us 20 mins to get our food. There was no other customers in the place when we got there, but 3 came in behind us. All the while the manager sat at a table looking at his phone and never appeared to care customers were waiting. Shameful. What is wrong with people. Your brand is your brand. Why would you settle for being the Kmart brand of the fast food service.