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Burger King complaints 4584

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L
6:54 pm EST

Burger King misrepresentation

I received a promotional receipt to call in for a survey where upon I would receive a promotional code to enter on the back of receipt. I followed all instructions and when I returned to order a frie and drink to receive a free sandwich the manager informed me that she had to be able to read what I had originally ordered, but the register ink had faded and was not legible. The code and print on back side was fine! Everyone could see what I qualified for after taking my precious time to call and comply. They need not think I will ever enter their contest again. Also after watching the manager walk away shaking her head because I was dismayed I promise to eat elsewhere as well! Guess they don't need my business anymore.

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8:32 pm EST

Burger King burger and service

The Whooper Jr.'s my husband and I had were terrible. They were cold and the lettuce was brown and bitter. That was the first time we had had a bad meal there. And the next time I went there, I was asked to pull ahead after I had paid for my meal because they had to wait on the cars behind me, and they would bring my order out to me. Well, I waited for ten minutes and they never brought it to me. I went in and asked for the meal that I had just paid for at the window. The girl that had waited on me didn't remember that she had asked me to pull around. I don't think I should have had to pay for the meal when they didn't remember that I had ordered it and they didn't bring it out to me.

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J
8:05 am EST

Burger King employee personal hygiene

I stopped in yesterday at the rest are on my way to work at 8:00am Thursday 6 November 2008.

As I approached the counter, a young man asked for my order while he was picking his nose.

When he gave me my change, he would not look at me and I noticed his fingernails where at least a half inch long and completely filthy dirty, as though he hadn't washed in months. I was completed disgusted. Don't these people take the Florida Foodhandler Class before serving food?

Perhaps this should be looked into.

Thank You, John Staniland

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Trevor is now a proud father a baby boy
Markham, CA
Dec 17, 2009 1:11 pm EST
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I was thinking the same thing, then I saw a male posted this, so it may not be the case. Then again he could be gay, or perhaps this person is telling the truth. Without knowing people we don't know if people want to make lies to cause trouble for someone or if someone is really that much of a pig.

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J
12:12 am EST

Burger King very rude employees

On 11-02-2008, @ 2am I went to burger king to get something to eat. I ordered a double with cheese, fries, and a diet coke for my wife, I also ordered a triple with cheese, fries, and a strawberry shake for myself. I was told that the shake machine was broken. I informed the girl at the drive thru that im told that every time I come there, be it noon or 2am. She promptly said to me, and I quote " I said that the mother###er is broken" I said to her you dont need to be rude, she said to me that she is refusing to take my order and that id better get my ###ing ### out of here or she would call the police. So I left and went to the burger king at 119th and south western. I ordered the same thing, I was informed by the girl there that the shake machine was broken down for the night. Which was fine with me. At least she didnt yell or cuss me out. The girl on i-240 and south western needs someone to have a serious talk about how to treat your customers. But on the same note the girls on 119th and south western should be commended for their professional work. I will never go to i-240 and south western again. For I will not tolerate being treated like the way I was treated

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8:41 pm EST
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I've eaten at alot of fast food resturants & I must say this burger king is the wrost. The parking lot was a mess. I should have let that change my mind about eating there but I figured since my food was'nt being cooked in the parking lot everything would be okay. Boy, was I wrong. To be a fast food resturant i've noticed that burger king is very slow, but...

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9:40 am EST
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After a long night of being the designated driver out with friends, we decided to visit a Burger King with a sign in front stating "Open 24 hours". After sitting at the menu (for ~ 10 minutes) waiting for someone to take our order, we pulled to the window. After 10 more minutes, (and a couple of honks from the car behind us), a girl rounded the corner...

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S
4:57 am EDT

Burger King stealing my money

I bought two meal from burger king in Sulibikhat city in kuwait one of them large size and the other in normal size and one onion rings so the cashier ask me for amount 4.3 KD and gave me an un details receipt when i check the price i told her you charged me alot so she told me i`m going to check and come to your table so she came and gave me 0.3 KD and said yes you are right i`m mistaken ... i asked her to call her boss for me when he came i asked him for a details receipt when he brought the receipt i found disaster she sharged me to large meal and light berry muffins ... the boss said it happened she charged you the muffin by mistake so i told him what about the the other mistakes and why she didn`t give me details receipt from the beginning, , , , , , , , , , , , i ask him for a paper to write my complain he refuse to give i call the customer services they don`t answer
Anyway the receipt details
10|24|2008 8:52:42
Ord No : 246 Type " Dine In
Store : B047 employee : Renee Amb
As Mia

her boss name victor

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Joieskywalker
, US
Jun 01, 2016 2:30 pm EDT
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I ordered big king meal medium size and chicken fries for take away in salmiya near salmiya coop branch, time ordered around 11:30 pm -11:45 pm june 1, 2016. When i reached home i found out that THERE WAS NO POTATO FRIES INCLUDED which its my favorite. I was so disappointed, I hope it will not happen again.

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samk43
, KW
Oct 05, 2011 4:25 am EDT

only intrested in KD dont think how they make it

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P
1:55 pm EDT

Burger King missing items

I know, yeah, I know, check the bag before pulling out. But how many times am I in a hurry and forget to or have a long line behind me or just trust in Burger King to do the right thing. Very small problems in a world full of things preoccupying my thoughts. but is it too much to pay for and recieve a whopper of fish that I or my family was hungry for and waiting at home to bite into that delicious handful of a whopper, only to get home and find it not in the bag? Or the missing onion rings or fries or sauces? Please burger king I get really hungry for that fish sandwich so, give it to me, please don't make me drive 10 miles back to the only BK in my area. so, while I know check the bag, I am too often in a hurry. and after all, is that what a fast food place is for, fast food?

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7:09 am EDT
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Burger King rude/extremely bad attitude

My fiancee and I went through the drive through of Burger King #5458 in Plainwell, MI on Oct.24th, 2008 at about 10:30 pm. I told the man working I needed a minute to decided, and then announced I was ready. I waited for 2 minutes, trying the whole time to get his attention. Finally he came back on the speaker and said, "Yeah, I F**KING heard you, I've been waiting this whole time." So I asked to see his manager, and he refused. I will never go here again and will tell everyone I know that people here are rude and have nasty attitudes.

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Why so seriouse
, DE
Jan 02, 2012 8:02 am EST

Burger kings have two menu boards but people like you refuse to look at the first one but drive all fast to the speaker only to realize you people dont know what you want

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luisiscool
Livermore, US
Dec 06, 2011 5:07 am EST
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I'm so sorry to hear your bad experience for the company that I work for. I'm a cashier and burger king and I would also be mad if they would give me a bad attitude while placing an order and the refussal of talking to the manager. The customer should ALWAYS have attention. You should file a complaint with burger kings coorporation office.

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C
1:01 pm EDT

Burger King freshness

I go to burger king two or three times a week. Evertime I go something is wrong
With my food. I have never put a complaint in before. Today I was really upset. I usually get the original chick en sandwich combo.
Like always, the lettuce was not fresh, it was wilted, brown, hard white part of the lettuce. It ruined my appitite, again.
The fries were cold, and I had to ask for ketchup.
Whether I am spending a dollar or ten, I expect to receive my moneys worth.
If this happened once in awhile I wouldn't care, but ever time I go...
The restaurant # is14349
I would like to be compensated for my disatisfaction... My address is 1244 niagara falls blvd. Tonawanda, ny 14150
My name is charlotte sardina
Thank you for time.

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ZerokiWolf
,
Oct 29, 2008 11:49 pm EDT

If you go there 2-3 times a week and something is wrong everytime, WHY THE ### ARE YOU STILL GOING THERE!?!

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V
9:55 pm EDT
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This morning, Saturday, October 25, 2008, I pulled into the drive-thru prior to 10:30AM and attempted to order breakfast. Instead of taking my order, I was told that breakfast was over (the breakfast menu was still displayed). I asked what time they stopped serving breakfast. 10:30, she said. I said "it's not 10:30 yet", and she said, "yes, but it's gone...

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10:21 am EDT
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Burger King political views @ bk? we've gone too far

I just wanted to let someone know how disappointed I am to see political campaigning has taken to the signs of my local Burger King in Sioux City on 18th and Hamilton Blvd. I was to driving to work this morning, when I was suprised to see "Vote for McCain and Palin". I understand and except that most branches are locally owned and operated but this is too far. Occasionally this particular branch will have "Happy Birthday...so and so" on their signs to local people the store knows. On the usual drive to work when a "Happy Birthday" sign is on display I always smile @ the thought of some 4 yr old's day being made b/c of his/her name on display for their special day. I just wanted to let you know about this as co-workers of mine had also mentioned this and agreed that this public display of political sponsorship was un-needed, and we're a mixture of both political parties. I personally take my voting rights and responsibility serious and plan to make an informed decision on Nov. 4th. Thank you for your time...all I want is for you to pass this on as a reminder that consumers don't want to know or need to know personal views, we're just looking for great service and good food! Tomorrow I'm thinking of taking a different route to work.

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B
5:55 pm EDT

Burger King terrible food

I was in Savannah Georgia in the Airport last Friday night and I had the absolute worst Whopper Junior I have ever had in my 56 years... The bun was cold the burger was luke warm and the french frieswere totally disgustin...hollow in the middle and lukewarm.

I don't ever think I have ever been so disappointed in a meal.

Bonnie Lantz

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Valerie
Valerie
, US
Aug 18, 2008 4:52 am EDT

I have had a very bad experience at your restaurant at 19800 Beach Blvd. Huntington Beach CA 92648. I have had this experience at least three times in the past at this restaurant. The restaurant number is 4257. I have never complained to any company before like this, but I feel so offended at this point.

What happened is that I have to ALWAYS ASK for my change back. Sometimes I forget and have to walk back up to the counter and ask for it. I have gone through the drive thru and had to park in the front and go back in and convince them that they didn't give the change back. What happens is that they give back the coins and not the paper money. Unless you ask for it.I have actually noticed that it happens all the time.

Let me give you a scenario.I order 2 items on the value menu. I give them a $5 or $10.When I see the receipt it does not show how much money I gave them.It shows that I gave them only the amount of the order and then got 0.00 change. (see enclosure).

But that is not what happened at the register.Why don't the register tapes show how much I give the order taker? It does not reflect what happened. It does have a place for the amount that we pay and then the amount of the charges for the food and then the amount of change. So why don't they show the amount tendered correctly. If I give the guy a $10 dollar bill, and he does not give me the change, I have no way to show how much I paid in once he takes my money.

Now it does not take a MBA in business to figure out what is going on here.The dishonest Burger King employee knows that if they don't enter the amount tendered as the right amount, but only the exact amount required to give 0.00 change, that the register tape does not show the extra change. So if the person asks for the change, they then go ahead and give it back and the register tape still will balance.

But if the person does not remember to ask for their change back, and walks away with out it, then the register tapes will not show an overage. This means that they can take the extra money out of the till, and the register tapes will still balance at the end of the day. Unless someone is reviewing the security video of the cash register, they would never know that the extra change was there.

Since the register is not out of balance at the end of the day, No One would be reviewing the security video of the cash register.The reason I really know they are doing it intentionally and not accidentally is that they will give the money back to me every time right away. They don't argue because they know they did it, and got called out on it. So to avoid any trouble, they give the money back after you confront them. Each time the person just acted like it was something they forgot, or it was a mistake. Come on, don't standard accounting procedures require that they give correct change every time. If they are having trouble remembering to give change back to customers, they need to be replaced.

I have had this happen at least three times at this restaurant. I finally decided to complain. I will be going to Carl's JR from now on because I don't want to keep getting robbed at the Burger King.

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brok
Congresbury, GB
Apr 26, 2010 3:12 am EDT
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"I was in Savannah Georgia in the Airport last Friday night and I had the absolute worst Whopper Junior I have ever had..."

Are there no restaurants or cafe in the whole of Georgia where you could, for a little more than the cost of a bread-borne heart attack you could eat a decent meal while sitting at a table? Instead of balancing a slowly collapsing soggy mess in a draughty airport lounge while trying to hold on to the other killer, choke a cola and where everyone can see you stoking up the pounds and sliding their eyes to your expanding hips.

America is in the grip of the tyranny of the fast food chain, and so, by the evils of globalisation, is the rest of the world.

"Flabbination" is the term I use for this malady, perhaps whenever you feel the temptation to buy from these organisations, you will remember that word and turn your steps to a more healthy alternative.

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D
12:23 pm EDT

Burger King very rude manager

10/10/08 we faxed the burger king on linden street in bethlehem, pa to order several meals for our employees. we tried calling their number several times to confirm the fax, no one ever answered. the employees took the fax sheet with them to burger king and the manager RICHARD gave them a very hard time that the employees called here & i spoke to RICHARD as well. he was extremely rude and said they were busy and that no one has time to check the fax machine. with the treatment we were given you best believe we wont be ordering from burger king ANYMORE. if RICHARD treats us in this manner whats he doing to others? in these bad economic times i would think RICHARD would want to keep his job. BURGER KING has lost a lot of businees through this. i want a response to this email and what course of action you will take in this matter.

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BadSvcTday
Collinsville, US
Feb 05, 2009 4:28 pm EST

Just received the worst service ever at a retailer/restaurant. Went through BK to pick up my son some lunch and after inspecting the hamburger, realized there was no cheese. I very nicely asked if they could put cheese on it. This girl was noticeably disgusted at my request and grabbed the bag from my hand, slammed the window. I could see her throw the hamburger back there. Then she literally dumped it in the bag! It looked like a tossed salad with all of the ingedients spread throughout the bag. It was clear that I could not ask her to remake it so I asked for my money back. She slammed the window again, was jamming the register and then threw the money at me dropping half of it on the floor behind the register! Then she ignored me and the money on the floor. Asked for the manager and it turns out that she IS the manager. How horrible. Her name was Stephanie.

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Steenetrick
, AU
Feb 10, 2011 4:20 pm EST

What Dale said is absolutely true. However, where I work, it's very much appreciated when a customer/organization with a very large order notifies us on the phone well in advance, rather than just rocking up at the store and dropping the huge order on us during a rush. The manager sounds like a bellend.

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caulodren
Newmarket, GB
Jul 05, 2010 6:56 am EDT
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Just to lett you know, burgerking don't take orders over phone or fax you have to go into the store and order directly. Its company policy. However RICHARD could have explained this to you politely and took your order.

regards
Dale Stevenson

Crew Member

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mkoktail
Chicago, US
Feb 05, 2009 4:41 pm EST

Most of the Lower end fast food joints have customer service like this ... Noticed this the last few times I've been unfortunate to have to eat at places like McDonald's and BurgerKing, Wendy's ... the food is crap ... and you know that going in because why its so cheap ... so at least they could make the order of the cheap crap right ... right?

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3:24 pm EDT
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Burger King terrible experience

I recently did pavement work for 14 burger king locations owned and managed by Spence Group Services a division of the spence family burger king chain. The work done was all above industry standard. I even did an additional $5600 worth of work for free in effort to establish a long term relationship with the customer. When it was time to get paid the nightmare started.

Once it was clear payment would be a problem I had the facilities inspected by industry professionals who all gave the work and materials used excellent ratings. I also started gathering information from previous contractors who had worked for them in the past, all of which have been jerked around and screwed by them. Fair warning to all contractors, do not do any work for Spence Group Services DBA Burger King. They will steal the food from your families table.

We are filing liens and plan on foreclosing on the properties all of which will cost us additional money not like we are not out enough already.

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Dot
,
Jul 19, 2008 8:21 am EDT

I called your restaurant this morning to find out how late they were serving breakfast and was told 11:00. But when I got there at 10:35 they stopped serving breakfast and changed the sign right in front of me. 10:30 is too early to start serving lunch. So since Mc Donald's right across the street was still serving breakfast until 11:00 I went there. I have been having a lot of problems with this particular Burger King so I guess I will just have to stop going there. A lot of times they can't even get your order right.

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Jimmy
,
Jul 20, 2008 2:07 pm EDT

It seems that the porterdale ga burger king has a drug dealer working nights there. His name is Hue and uses the bags and bathroom to do his crack dealing I don't think I would ever use this store.

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A.J.
,
Jul 24, 2008 7:01 pm EDT

I just returned from the Burger King here in Salem, while i was there there was only 1 clerk on duty at the counter while the manager wandered about doing absolutely nothing, Well a man came in with his child which he had no control over and obviously didn't care while his child proceeds to crawl up on the counter yell into the register mikes and while running up and down the counter several times with dog feces on the bottom of his shoes. The manager after about 5 minutes finally gets off of her butt and pats him on the head smiles, laughs and walks back off and quietly out of the child's hearing range softly says "you need to get down now" and smiles having supposedly done her managerial duty. I then tell the clerk on duty about the dog crap on the bottom of the kids shoes and he then tell me well you do know your food is on a tray. I then started to tell him about cross contamination, if its on the counter then its on the bottom of my tray, when i put it on my table its then on my table. I my wife and 2 kids are not eating off of 1 tray because there to sorry to get out some disinfectant to wipe the counter down. another 10 minutes later our food is finally ready and the manager wanders by and actually hands us our food then began to give me lip when I said your not putting that on the counter.

This fast food establishment has really really gone down hill over the past few years, I have had large groups of managers actually block the doors and refuse to move because they didn't want to put out there smoke, wrong orders are the norm here. rude and uncaring employees and management. Its truly sad, Burger King used to be one of my favorite places to stop now in only stop in one out of necessity when forced to.

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Simon
, US
Mar 08, 2009 9:27 am EDT

I went through the drive through with a friend and we ordered enough food for the two of us, and two drinks. Got to the window, paid, and got our drinks. The girl started to hand us a bag, and Manager Randy (and obviously the QUEEN of Burger King, I must add), starts telling her that she had the wrong order and didn't know what she was doing, and she was just wasting his time. She came back to us and even had to ask if we had paid or not, she was so stressed by the Burger Queen.

So the girl looked in the first bag and established that it was our bag, after all. Did Burger Queen settle down and apologize? No. So she handed the bag she was trying to hand out in the first place to us. Then she handed us a second bag. Burger Queen was confused since there were two bags, and decided to tell the girl what a waste of time she was to him. I glanced in the bags, and they looked like what we were supposed to have. We were so embarrassed for the girl that we just drove away. Then I started looking for the napkins. Randy the Burger Queen had freaked her out so bad she couldn't even remember to load a bag with some napkins.

Thanks, Randy, for another great experience. Good luck on teaching that group of trailer park boys (we all know why you keep hiring them) to count to six, nine, and 12 when filling the cheesy tot orders. Those are all even numbers, so why do I keep getting odd numbers of tots when I orders?

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Paul
, US
Apr 29, 2009 7:20 am EDT

My children were mortified by the crazy commercial using poor lyrics and bad visuals trying to sell a Sponge Bob square pants kids meal. They were not impressed and somewhat grossed out! It is a 'KIDS MEAL' not an adult product. Sexual and disgusting lyrics will not sell this to young children and Burger King should be ashamed for stooping so low. The CREEPY King character used to represent Burger King is bad enough.

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Lisa
, US
May 03, 2009 6:53 am EDT

I Was a Team leader for Heartland Blood Center. I went for lunch to the subway sandwich shop. I had to walk across the parking lot to cross MClean BLVD, and twisted my ankle in a pot hole, fell to my knees tore my scrubs hurt my rotator cuff when I broke my fall. I got back to my feet after the fall before a car hit me. I dusted off my clothes and limped across MClean Blvd. I sat down in the Subway store due to pain in my knees. A co-worker came into the store and I told her what happen she asked me to ride back to the blood center in her car. Once in the blood center my supervisor put ice on my knee. After work I went to the burger king restaurant and filed an incident report. By this time my limp was greater. I then drove home half way there if realized that I did not take a picture to the hole. I drove back to elgin and used my camera phone and took a picture. By Sunday my ankle was swollen so I went to Emergency room to take X-rays. I was given crutches and an air cast. My new job required that I not miss more than two days or I will loose my job. When I got to work in Elgin on Monday morning the Claims adjuster from Gill management called me about the accident. She said she could not see the pot hole because it had been filled over the weekend. I told her that was not a problem because I have pictures of the pot hole. Two weeks later my shoulder started hurting and by 3 .5 weeks I could not lift a pen. I went to the emergency room on a Friday to make sure my arm was not broken. They determine my rotator cuff was injured and gave me a shot to relax the muscles. I missed work the next day.

I did not asked for any of this. My new job paid me $17.00/ hour and time and half on the weekend. I submitted my bills for chiropractor - $1000.00, Blue cross Blue shield $900.00, $362.00 lost wages and deductibles. and $2138.00 for pain and suffering. Total claim including medical bills $4, 400.00

Gill management has denied the claim and accused me of walking into the pot hole. I no longer have my job and drawing blood while of crutches was a contributing factor. This was not my fault and Burger King say they are not liable for the holes in their parking lot.

Consumer beware do not try and be honest and work with the insurance company in an equitable manner. You must get a Lawyer if not you will be screwed over big time. I am not going to stop. I will go to [redacted].com and warn the consumer. It is wrong to sue a company just because you have a small injury. But this company has a responsibility to keep their property in order as to not cause injury to the customers. I did not get a lawyer because everything presented to them was in order, and properly documented. Use what happen to me and do not get screwed over.

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katherine m james
olean new york, US
Sep 03, 2010 4:05 pm EDT

9/3/10
I have had my coffee at burger king for three years. Today I don't know what you are serving but that stuff is not coffee...
this is some bad stuff. I want things my way I want my coffee back. HAVE IT YOUR WAY and I am not. From Olean NY

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Waiela
, US
Jan 07, 2010 3:33 pm EST

If you obtain a lawyer, the lawyer has the professional experience to apply pressure, and the appearance is that you are willing to pursue the issue legally. The response that you have received was merely done to thwart your individual efforts. You must pursue this issue with legal representation. It is the principle sometimes, and not the monetary. However, they are liabale for your injury due to negligence in not maintaining the parking lot for customer's. Do not let this go with a mere shrug. That is why we say, no one can take away the knowledge. You need someone to help you with the knowledge and experience.

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lilvixen69
Sometown, CA
Aug 11, 2009 6:51 pm EDT

"Who lives in a pineapple under the sea?"
"SPONGEBOB SQUAREPANTS!"
Sorry...I love Spongebob but even I thought this commercial was extremely low. Subjecting my children to that crap will earn nothing but a hearty "Farewell" to the King!

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Dr. Strange
Austin, US
Apr 23, 2009 10:42 pm EDT

When would you be forced to go to Burger King? Oh, wait, does the Burger King have a gun to your head? If so, just type "Almonds are both nutritious and delicious" and I will email the police.

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8:23 am EDT
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Burger King fraud and cheating

I agree with the gentleman who also wrote on here about the Burger King on Grant and Alvernon. That is a group of disgusting, unhappy, non-caring individuals. I will NEVER go there ever because of a few bad experiences, but the one that sticks out the most is, when I went there and got ignored at the counter for at least 5 minutes and no one else was in line.

The guy was sitting in the back and kept looking at me, but never once said 'Hello' or 'I'll be right with you' he just flat out ignored me. I said 'hello' loudly so someone would come take my order, because I was on a limited time schedule due to it being my lunch break, finally a manager came up all sweaty in the face and pits. He didn't greet me, just walked up and stood in front of the register.

I told him I was ignored by the other guy and this wasn't the first time this had happened and I wanted his boss's name. He took my order, went it back, and then made me wait another 10 minutes for my food! No one expedited my order or anything. He came back up and handed me a piece of paper with a number on it, and said 'call this number to complain'. I got my order and walked out extremely mad... I would have walked out, except they had already taken my money, and calling someone to come up and refund it was pointless.

The next day I called the number, and it was not anybody that had anything to do with Burger King. It was a random number! He gave me a fake number! I never go there. It's dirty and run by a bunch of meth heads.

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mary merz
,
Aug 11, 2007 12:00 am EDT

My daughter worked for Burger King in Eaton Rapids, MI for 3 months. During this time she was harassed by 2 of the managers. The Head manager ignored her when she asked to speak with him on these issues. She was then fired without warning by one of the managers that was harassing her. He harassed her by saying awful things about her boyfriend and she asked him to stop and was told she had an attitude. The attitude was provoked. The other manager would talk to the employees about his sex life and employees have quit because of these to managers. I would like to see some action taken against the two harassers and the other manager that ignored the situation.

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Magic burger emp
Melbourne, US
May 02, 2014 6:40 am EDT

I work at burger king i get payed minimum wage doing 2-3 person's job at once labor prep cook. i work 2 weeks and get payed for only one and even then hours from previous week that should have rolled over or w/e shows up when i clock out but come pay day i dont receive the hours i worked im getting screwed badly.. this place is dirty foul not ran properly and should be shut down but hey a young man working to raise a new born cant complain atm till finding a new job.. they even leave money laying around manager office for anyone to steal or skim from!

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J
12:24 pm EDT

Burger King lies

I brought a Burger King coupon into the store for aBYGO free Chicken Whopper and the manager said they don't make those anymore. I told her nicely that another BK honored it and gave me the tendergrill instead- same product, different name. She changed her mind and decided that they don't honor ANY of those coupons. That made me so mad. We walked out and WILL NOT EVER eat there. If that isn't enough, the gentleman in front of us ordered a huge meal and after he had paid and waited, they told him they didn't have it, was that OK. He was mad too!

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J
10:10 am EDT

Burger King burger / hygiene

i oredered 4 whopper meals for my family and me, and ordered 1 kids meal for my daughter, i asked for 1 burger without mayonnaise and gerkins, once i took the meals home i realised that all of the burgers had mayo and gerkins on, everything else seemed to be ok until, my mum took a bite out of her burger only to find a long hair in it, this made her vomit, she threw her burger in the bin, and i went back to burger king to tell them about this only to find that when i got there most of the staff (including the supervisor) did not have any hairnets on and there hair was not tied back properly, i recieved my money back for the burger with the mayo and gerkins, but the supervisor said she could not do anything about the burger with the hair in it because it was in the bin, i'm very disapointed with the service as my family have been customers for many years, we would like the matter to be resolved as soon as possible please.
if you need any further information do not hesitate to contact me. i would also be grateful if you can inform me of the action taken. thank you. mrs. brooks

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Emmabe
Heywood, GB
Jun 18, 2014 3:53 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

As a regular customer, I was extremely angry to find that bugler king at bury, M66 has stopped serving my favourite strawberry cheesecake ice cream! The cornetto replacement was vile ! The strawberry ice cream was a major attraction for my custom and I will now try out your competitors unless it is re introduced. I am disgusted.

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joe
,
Sep 26, 2008 10:16 am EDT

Petty simple. Stop eating there, get a real job, and treat your family better.

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E
9:20 am EDT

Burger King gm - staff

I was in burger king, staff was yelling, and fighting about staff members spitting in food. Don't eat here! Heard gm cuzzing and yelling @ staff. One staff member was saying employee was spitting in food, gm cuzzed staff member. No one was fired. I found out today the staff member who stated the complaint to gm was gfired not spitters. Don't eat here.

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12:13 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I visited the dining room on 8-24-08 at 1p.m. the manager that was there his absolutely hidios and very unprofessional his name was Jim he would not relay his last name. the store was very dirty my order was completely wrong and his employee relations are totally ridiculous the entire time that I was try to enjoy my meal he was steadily yelling at employee...

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Overview of Burger King complaint handling

4601 Burger King reviews first appeared on Complaints Board on Aug 21, 2006. The latest review Your Kiosk ordering and receipts was posted on Apr 12, 2024. The latest complaint 1+ month ,still no refund.the KING is DEBO was resolved on Jun 14, 2023. Burger King has an average consumer rating of 1 stars from 4601 reviews. Burger King has resolved 230 complaints.

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  1. Burger King contacts

  2. Burger King phone numbers
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  4. Burger King headquarters
    5505 Blue Lagoon Drive, Miami, Texas, 33126-2029, United States
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Burger King Category
Burger King is related to the Fast Food Chains category.

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