Burger King review: Food dropped on the floor

I placed an order inside this establishment on 3/10/2009 and witnessed, while standing on frontline, an employee drop my bun on the floor, picked it up, got another one from a warmer, thought i didn't see, and commenced to make a chicken sandwich that i was purchasing for my daughter. I then asked him, was this supposed to be my sandwich and he made a snide comment under his breath to the effect of "man don't come up in here with all of that!" But he did throw the bun away. I then was appalled at the fact that if I didn't see this happen would he have served it to me not to my knowledge? There was a manager there that witnessed it all but didn't seem concerned about it at all. I continued to watch him fix my food from then on, and after he was done, I asked the managaer was she in fact the manager, she stated yes, and I told her of my issue and asked her for corporate's phone number. She gave me the name Tracy and the phone number [protected]. I called that number on 3/29/2009 and left a message but have yet to receive a call back. The employee's name began with "D" and was something like Demetrius and they called him "D." I would like someone to contact me as expeditiously as possible concerning if this person will be reprimanded or not and how I will be compensated for the matter or if I should find another way to proceed. Thank you in advance.