Burger King

this morning at around 7:50 I drove into the Ashland NH Burger King, The announcement came on the speaker and welcomed me and asked what I wanted. Knowing it was a recording I waited for a real person, no one showed, I called out and still no one showed. So I said "Hello are you open?" This women came out of the back door where the delivery's go and said "NO WE ARE NOT OPEN and shut the door... This was done Rudely, UNPROFESSIONAL and uncalled for... Besides the fact that this place is a dump and Burger King should have better standards with Francise owners on upkeep, signage is in very poor condition, holes in the pavement that a car can fit in, law suite waiting to happen, this is nothing that just happened it has been like this for years, I try not to go there because of the condition but sometimes this end of town does not have much to offer, but after this morning, I will NEVER go back and I will be sure to let everyone know of this situation and not to go there.

We came inside to eat as we were traveling back home to Texas on vacation. The manager was yelling at her employees and cursing at them. It was so vulgar that we decided to eat in the car. She also came outside and was talking to someone on the phone and yelling and cursing while smoking a cigarette in the front with just sandals and socks on (no closed toe shoes). It was very inappropriate to talk to her employees that way, especially in front of customers. Borderline harassment.

It is in reference to my visit to Burger King outlet at ROPAR HAVELI on 03-06-2023. I wish to bring to your notice the unruly, arrogant, and non-professional behaviour and attitude of the staff. As per the display board, our order was ready for the pickup. When I went to pick the order, it was not there.

A guy named MANINDER was serving the order. I enquired about the order and mentioned that it is ready. He rudely told that so what, we will make it and give it just wait. What is the hurry? He was sarcastic in his behaviour. My order # was 732. At that time display was showing order 737 and 738 ready. When I enquired further, he said, “mil jayega” itni b kya jaldi he”, de denge”. I was shocked to listen these phrases. When I asked further, he started to argue and stare. After arguing for ten minutes, he prepared the order and left it there without ketchup and straws for the cold coffee. I asked for the paper napkins, he out rightly and rudely said NO, we do not have, these are finished!

I was so shocked and asked for the complaint box and the manager. Look at his attitude and behaviour, he said, I am the Manager. “Bolo kya kehna he? I am the in charge. I asked for complaint book. He said: write on this customers complement book. It was utterly disappointing. He was staring as if he will just come out and start hitting. Even, there was another guy standing beside him, he started to stare and said: “Koi problem he kya? Kya ho gya? Jyada takleef he kya (DO you have more problem?)?

More so, the staff was filling fries in the pocket with hand gloves and touching them directly. VERY UNFORTUNATE. Are these the standards of

Is this the professionalism of the BURGER KING outlet and their staff? I have been a regular customer of BK and had never experienced such behaviour of the staff.

If a franchise cannot run the store as per the standards and protocols of BURGER KING, so what is the compulsion to have such outlet and ruin the brand name of BK?

Thanks,

This occurred on 06-02-2023 at store #2112 @ 8:10 PM Order #131. We sat in line for 20 minutes, and no one answered the drive-through at all, saying anything, even when we spoke! When I finally got them to talk, they said it was not their fault, but a customer that was at the window refuse to leave. I asked them if they needed me to help them move them along and they said “could you please” … This should not be a customers job! And then come to find out three other people that were in line ahead of me hadn’t even placed an order. They just drove through thinking something was wrong with the speaker! We are backed up and walked in and come to find out what it was, was the guy at the drive-through window ordered ahead a $36 order! There were two orders and they only gave him one order while he paid for two and should’ve done the receipt! When the four of us that were waiting in the back of the line and never got waited on went inside , we waited for another 20-25 minutes before anybody could even take our damn order ! I don’t know what’s going on but an $18 order that a customer already paid on should not hold up 45 people for an hour before they can even place their order! You guys absolutely need to get it together because I could’ve hopped over that counter and made my meal quicker

A set of meals were ordered twice within the last 2 weeks. The first meal was okay, but second set of meals which were ordered about 3 days ago, 5/27 were not. The fries were fine and the soda, but the burger was really dirty. Dirtier than usual. It made me sick and I received a food poisoning right away after consuming the whopper with no cheese. It's been several days my body is aching and I can hardly move. The stomach is a big part of the digestive system, it is necessary that food is clean. So far I can identify with a few issues that could cause this problem. Counter tops not being cleaned, the bathroom and also the clothes.

02/2023 thru 05/2023 the manager at this store is harrasing a young prenant girl. This girl was working at least 30/39 hours weekly. She has missed a few days because she is high risk in her pregnacy. Had a dr excuse for everyday missed. Manager cut her to 11/12 hours a week, will not let her take a break. Will not let her go outside like others to smoke. Is harrasing her the whole time she is working with manager. I have read and printed the labor laws for pregnant woman and all this manager is doing is harrasment. I have contacted my lawyer to see what can be done and was told to inform company before taking any actions to see if it could be solved. This manager is telling other employees when this young lady leaves for maternity leave she will not be coming back to work in her store. Has told employee that the rayne la store is up the road go work there. This manager is talking all kinds of ugly things to others working there about this young lady. All employees are telling what is being said and are willing to write statements because this young lady is being signaled out. It is already hard to get people who want to work and here is a pregnant young lady willing to work and is being harrassed everyday she works. While speaking to manager the employee asked why do others get breaks and can go outside to smoke and not her the manager told her she is not worrying about what others do. This manager is kin to most of her employees and friends with most others. Why is she harrassing just this young lady?

To begin with, the only way to order was through the drive thru. I waited 4 minutes before my order was taken. It was another 30 minutes before I received my order. I could only see 2 employees and one was on his cell phone half the time. When I got home with my order it was not correct. I opted not to go back or call because it was very clear that they are very inept in their duties. The employees, managers and even the franchisee should all be retrained for such horrible service.

Hi I orders food throught the burkerking app it was disgusting I've taken photos my partner was really ill next day painful stomach I did not eat mine at all it was that bad I teyed complaining through my burger app around 20 emails nobody has got back to me I went over the burger king where I they made it was told to complain through burgerking app

Yesterday at local BK in Silver Springs, FL on State Road 40, the 3 girls working were as sloppy and unkempt as I have ever seen. They were bickering with 1 another and as a result my meal was very lukewarm and my shake was like chocolate milk and was to be a substitute because they were out of soft drinks BUT I was charged for it. My total was $10.46 AND I WANT MY MONEY BACK!