Burger King review: nasty and the distrit manager fail to do his job

I ordered a orignal chicken sandwich the lettuces was black when I opened up the sandwich. I picked up in the drive thru and didn't find this until I got home.
I called the Coldspring Burger King to get the phone # for the Alexandria store due the # not listed. The manager was stated she couldnot help me and hung up on me.
I called the Fort Wright store and the manager was very helpful and gave me the District Manager's #. He stated he would take of both problems and send me my money back by mail. He took my name and address and stated it be there in two days its now been 2 weeks.
I will not go to anther Burger King or will I sent anybody there.
I'm going try to get a hold thedistrit managers boss this week!