CB Fast Food Chains Burger King Complaints #1162-1181

Burger King review: 25 minute wait for order

upset at BK Magnolia of Magnolia, US

Mar 01, 2020 8:19 pm UTC

Verified customer

On 3/2/20 at 1755 per cash register receipt, I placed an order. We were the second and third customer inside. At 1822 after 6 new customers had been served inside and 8 vehicles had go thru drive thru, I asked for a refund. The person behind counter looked around and said our order was on the hot plate but no one had put it on a tray. He was nice and agreed to the refund with no problem. With this store being in a grand opening, not serving the food in a reasonable time is not a way to get and keep customers. I prefer hamburgers from BK, but we left and went to your competitor just across the parking lot. Will be a long time before I go back to this BK. Sorry, but service goes a long way more than a remodeling.

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+1 (866) 394-2493

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+1 (844) 576-0546

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+61 130 085 2326

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+64 800 425 464

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+43 122 602 260

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+90 850 222 5464

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+86 212 422 6000

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+81 120 945 630

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+82 80 228 163

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5505 Blue Lagoon Drive, Miami, Texas, 33126-2029, United States

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