Menu
Write a review
File a complaint
Burger King

Burger King review: double cheeseburger, and $3 double cheeseburger meal

D
Author of the review
10:16 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

1/11/2020 ~4:35pI went to restaurant and ordered my food, the double cheeseburgers were cold, no char broiler marks on burgers at all, the cheese did not even melt, cheese corners were still at perfect 90 degree, and pointed.

~8p 1/11/2020 I went back to store and showed manager one burger I had left, she apologized and offered to have 2 more double cheeseburgers made fresh to make up for prior undercooked double cheeseburgers. After the person preparing the double cheeseburgers, got done making the new burgers, the manager asked if the cheese was melted, she took freshly prepared burgers and microwaved them both in the microwave at the same time, they were bagged and given to me, I opened them to inspect them, the double cheeseburgers barely felt warm in my hand before unwrapping them. The manager came over and asked if they were ok, I handed here the the wrapped burger, having her feel them, they were not hot in the hand.

I showed her that the charbroiled marks were barely on burgers, and that the burgers were not hot, she offered to microwave the double cheeseburgers some more. I said no.

A freshly made burger should be cooked to 165 degrees Fahrenheit, and melt cheese thoroughly, at 165 degrees Fahrenheit it does not need to be microwaved, buns were wet from excess grease, and wrappers soaked through with grease,

This is a food safety hazard, making company liable for people getting sick from improperly cooked food. As this issue was not resolved with the making of new sandwiches. I had no other choice but to file a complaint.

You can see in photos the grease soaked wrapper( (you can see right through the wrapper)buns, and (photo makes charbroiled lines darker then what can be seen with naked eye), no dark char broiler lines.

View 0 more photos
0 comments
Add a comment

More Burger King reviews & complaints

Burger King - discontinued item 367
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Burger King - payroll revision 23
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Burger King - application/questionaire 17
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all Burger King reviews and complaints
  1. Burger King Contacts

  2. Burger King phone numbers
    Click up if you have successfully reached Burger King by calling +1 (866) 394-2493 phone number 8 8 users reported that they have successfully reached Burger King by calling +1 (866) 394-2493 phone number Click down if you have unsuccessfully reached Burger King by calling +1 (866) 394-2493 phone number 84 84 users reported that they have UNsuccessfully reached Burger King by calling +1 (866) 394-2493 phone number
    United States
    Click up if you have successfully reached Burger King by calling +1 (844) 576-0546 phone number 7 7 users reported that they have successfully reached Burger King by calling +1 (844) 576-0546 phone number Click down if you have unsuccessfully reached Burger King by calling +1 (844) 576-0546 phone number 5 5 users reported that they have UNsuccessfully reached Burger King by calling +1 (844) 576-0546 phone number
    17%
    Confidence score
    Canada
    Click up if you have successfully reached Burger King by calling +61 130 085 2326 phone number 7 7 users reported that they have successfully reached Burger King by calling +61 130 085 2326 phone number Click down if you have unsuccessfully reached Burger King by calling +61 130 085 2326 phone number 14 14 users reported that they have UNsuccessfully reached Burger King by calling +61 130 085 2326 phone number
    Australia
    Click up if you have successfully reached Burger King by calling +64 800 425 464 phone number 5 5 users reported that they have successfully reached Burger King by calling +64 800 425 464 phone number Click down if you have unsuccessfully reached Burger King by calling +64 800 425 464 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +64 800 425 464 phone number
    New Zealand
    Click up if you have successfully reached Burger King by calling +43 122 602 260 phone number 4 4 users reported that they have successfully reached Burger King by calling +43 122 602 260 phone number Click down if you have unsuccessfully reached Burger King by calling +43 122 602 260 phone number 10 10 users reported that they have UNsuccessfully reached Burger King by calling +43 122 602 260 phone number
    Austria
    Click up if you have successfully reached Burger King by calling +90 850 222 5464 phone number 5 5 users reported that they have successfully reached Burger King by calling +90 850 222 5464 phone number Click down if you have unsuccessfully reached Burger King by calling +90 850 222 5464 phone number 9 9 users reported that they have UNsuccessfully reached Burger King by calling +90 850 222 5464 phone number
    Turkey
    Click up if you have successfully reached Burger King by calling +86 212 422 6000 phone number 3 3 users reported that they have successfully reached Burger King by calling +86 212 422 6000 phone number Click down if you have unsuccessfully reached Burger King by calling +86 212 422 6000 phone number 11 11 users reported that they have UNsuccessfully reached Burger King by calling +86 212 422 6000 phone number
    China
    Click up if you have successfully reached Burger King by calling +81 120 945 630 phone number 5 5 users reported that they have successfully reached Burger King by calling +81 120 945 630 phone number Click down if you have unsuccessfully reached Burger King by calling +81 120 945 630 phone number 7 7 users reported that they have UNsuccessfully reached Burger King by calling +81 120 945 630 phone number
    Japan
    Click up if you have successfully reached Burger King by calling +82 80 228 163 phone number 9 9 users reported that they have successfully reached Burger King by calling +82 80 228 163 phone number Click down if you have unsuccessfully reached Burger King by calling +82 80 228 163 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +82 80 228 163 phone number
    South Korea
    More phone numbers
  3. Burger King emails
  4. Burger King address
    5505 Blue Lagoon Drive, Miami, Texas, 33126-2029, United States
  5. Burger King social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 20, 2026
  7. View all Burger King contacts