Menu
Categories
Write a review
File a complaint
Sign Up
Write a review
File a complaint
CB Restaurants and Dining Buffalo Wild Wings Complaints #62-81
Buffalo Wild Wings

Buffalo Wild Wings review: Overcooked wings, all drums and no celery/carrots with wings

B
Author of the review
9:42 pm UTC

Sadly the Buffalo Wild Wings in Charlotte North Carolina Northlake location refused to resolve or offer any possible explanation for why I received all drums despite chicken shortage.

I have never received all DRUMS before. I did not make a special request for a mix of drums or flats so to my surprise, the cook decided to give me whatever came out of the grease.

The manager was unapologetic and annoyed when I called TWICE. The first employee (female) said due to chicken shortage, I should NOT have received all flats or all drums.

I dont know what logistics in the chicken industry were discussed but this restaurant simply makes up their own reasons even if they dont make sense. Nothing was stated to me or shown on the online ordering anything about receiving all drums or all flats. They were overcooked as well. And I ALWAYS receive celery/carrots with my wings... no BRAINER. Today the excuse was "well if you eat in the restaurant we just give them to you for free but when you order online, you MUST ask for them and they cost extra." Again DUMB logic from management. No compensation or anything for spending my money there. I will go to East Coast Wings from now on. They dont have "chicken excuses".

Desired outcome: replace my meal(at least 6 wings even though I paid for 10) or a simple coupon

More
Send message
Copy link
Report
0 comments
Add a comment

More Buffalo Wild Wings reviews & complaints

Buffalo Wild Wings - employment 8
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Buffalo Wild Wings - bww lost a very loyal customer 15
Buffalo Wild Wings - waitress 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Buffalo Wild Wings - horrible work place 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Buffalo Wild Wings - unprofessional management 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Buffalo Wild Wings - poor customer service 37
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Buffalo Wild Wings - bad customer service 1
Buffalo Wild Wings - service complaint
Buffalo Wild Wings - Naked Tenders
Buffalo Wild Wings - wings/customer service
View all Buffalo Wild Wings reviews and complaints

  1. Buffalo Wild Wings Contacts

  2. Buffalo Wild Wings phone numbers
    +1 (866) 704-0777
    Click up if you have successfully reached Buffalo Wild Wings by calling +1 (866) 704-0777 phone number 16 16 users reported that they have successfully reached Buffalo Wild Wings by calling +1 (866) 704-0777 phone number Click down if you have unsuccessfully reached Buffalo Wild Wings by calling +1 (866) 704-0777 phone number 2 2 users reported that they have UNsuccessfully reached Buffalo Wild Wings by calling +1 (866) 704-0777 phone number
    78%
    Confidence score
    General Information
    +1 (800) 499-9586
    Click up if you have successfully reached Buffalo Wild Wings by calling +1 (800) 499-9586 phone number 0 0 users reported that they have successfully reached Buffalo Wild Wings by calling +1 (800) 499-9586 phone number Click down if you have unsuccessfully reached Buffalo Wild Wings by calling +1 (800) 499-9586 phone number 0 0 users reported that they have UNsuccessfully reached Buffalo Wild Wings by calling +1 (800) 499-9586 phone number
    United States
    +63 26 327 489
    Click up if you have successfully reached Buffalo Wild Wings by calling +63 26 327 489 phone number 1 1 users reported that they have successfully reached Buffalo Wild Wings by calling +63 26 327 489 phone number Click down if you have unsuccessfully reached Buffalo Wild Wings by calling +63 26 327 489 phone number 3 3 users reported that they have UNsuccessfully reached Buffalo Wild Wings by calling +63 26 327 489 phone number
    Philippines
    +1 (952) 540-2043
    Click up if you have successfully reached Buffalo Wild Wings by calling +1 (952) 540-2043 phone number 0 0 users reported that they have successfully reached Buffalo Wild Wings by calling +1 (952) 540-2043 phone number Click down if you have unsuccessfully reached Buffalo Wild Wings by calling +1 (952) 540-2043 phone number 0 0 users reported that they have UNsuccessfully reached Buffalo Wild Wings by calling +1 (952) 540-2043 phone number
    Media Contact
    +1 (952) 278-9553
    Click up if you have successfully reached Buffalo Wild Wings by calling +1 (952) 278-9553 phone number 0 0 users reported that they have successfully reached Buffalo Wild Wings by calling +1 (952) 278-9553 phone number Click down if you have unsuccessfully reached Buffalo Wild Wings by calling +1 (952) 278-9553 phone number 0 0 users reported that they have UNsuccessfully reached Buffalo Wild Wings by calling +1 (952) 278-9553 phone number
    Director Of Public Relations
    +1 (952) 593-9943
    Click up if you have successfully reached Buffalo Wild Wings by calling +1 (952) 593-9943 phone number 0 0 users reported that they have successfully reached Buffalo Wild Wings by calling +1 (952) 593-9943 phone number Click down if you have unsuccessfully reached Buffalo Wild Wings by calling +1 (952) 593-9943 phone number 0 0 users reported that they have UNsuccessfully reached Buffalo Wild Wings by calling +1 (952) 593-9943 phone number
    Chief Strategy
    +1 (952) 543-2227
    Click up if you have successfully reached Buffalo Wild Wings by calling +1 (952) 543-2227 phone number 0 0 users reported that they have successfully reached Buffalo Wild Wings by calling +1 (952) 543-2227 phone number Click down if you have unsuccessfully reached Buffalo Wild Wings by calling +1 (952) 543-2227 phone number 0 0 users reported that they have UNsuccessfully reached Buffalo Wild Wings by calling +1 (952) 543-2227 phone number
    +1 (510) 582-5781
    Click up if you have successfully reached Buffalo Wild Wings by calling +1 (510) 582-5781 phone number 0 0 users reported that they have successfully reached Buffalo Wild Wings by calling +1 (510) 582-5781 phone number Click down if you have unsuccessfully reached Buffalo Wild Wings by calling +1 (510) 582-5781 phone number 0 0 users reported that they have UNsuccessfully reached Buffalo Wild Wings by calling +1 (510) 582-5781 phone number
    Customer Service
    More phone numbers
  3. Buffalo Wild Wings emails
  4. Buffalo Wild Wings address
    5500 Wayzata Blvd, Ste 1600, Minneapolis, Ohio, 55416-1237, United States
  5. Buffalo Wild Wings social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 18, 2026
  7. View all Buffalo Wild Wings contacts
Buffalo Wild Wings Category
Buffalo Wild Wings is ranked 7 among 122 companies in the Restaurants and Dining category
#05 Dunkin' Donuts Dunkin' Donuts #06 Menulog Menulog #07 Buffalo Wild Wings Buffalo Wild Wings #08 Mellow Mushroom Mellow Mushroom #09 IHOP IHOP

Most discussed complaints

poor customer service
1
(opinions to this review)
Buffalo Wild Wings Alternatives
GrubHub 240 reviews Firehouse Subs App 17 reviews Debonairs Pizza 337 reviews Dunkin' Donuts 544 reviews Freddy’s 36 reviews