lack of product due to late ordering
My family and I have been going to Buffalo wild wings every Sunday during football, at this location, for over 10 years. Today, we were told that we could not order any breaded food, chili con queso (we order 3 during one game) and Bud Light. Also by half time, we were told we were not able to order french fries any longer as they had run out. This i...
Read full review of Buffalo Wild Wingsservice and quality of food
My husband and I ate at this restaurant recently and the service was terrible. We got seated quickly and someone came to the table quickly, but she said I will go ahead and take your drink orders but I probably won't be your waitress because I've been here since this morning and want to go home. So she took our drink orders brought them back and said ha...
Read full review of Buffalo Wild Wingsmost of my 11/17 visit
My husband, family friend and I went for supper to BWW. Got taken upstairs even though I was obviously having a hard time getting up the steps. The "hostess" saw me struggle but didn't offer to save me the struggle of climbing stairs even tho there were open tables in the main seating area. Ordered drinks. Pepsi was mostly carbonation so asked for new...
Read full review of Buffalo Wild Wingsservice
We (group of 5) people tried to order approaching bar tenders but no one attended us for almost 2 hours. When approached to manager we did not get satisfactory answers. We felt the service was pathetic and the manager was rude on us. I think they dont bother about customers or they dont have proper managers or they doing this with some reasons. Since, I am...
Read full review of Buffalo Wild Wingsdisgusting everything
Raw wings, dirty utensils, filthy bathrooms and very slow service with employees standing around. Just under $100 (including tip) for lunch and it was the grossest experience I ever had. Should not of had to pay. When I told the waitress, she said she would let manager know. When I asked him he said he was not informed. This is our favorite place but thi...
whole experience on veterans day
2 hours elapsed. Our service and experience was horrible all together. There was one bartender through the whole restaurant. My food order was wrong and my wife's food was cold. When asking for new silverware and to fix my order we were met with attitude. Response times were extremely slow and turn around time after requesting items was inadequate. By far...
Read full review of Buffalo Wild Wings and 1 commentboneless chicken tenders were not boneless
I have been a dedicated Buffalo Wild Wings customer for 20 years. I have visited at least 15 different locations and I have always been satisfied with the restaurant. From great customer service to amazing food this place is one of my favorites. Until now...Tonight I ordered the boneless chicken tenders and they were far from boneless. 4 of the 5 tenders had numerous bones in them. I can understand a small bone in one here and there but this was absolutely ridiculous. I've never filed a formal complaint like this to a restaurant but this was disgusting. I have spent alot of money on your food in the last 20 years but this is enough to make it to where I probably wont return. The price you charge for your food should match the quality of food you provide to your customers. Very disappointed.
the food
So it was my first time there n I had a amazing nice waitress I was in booth 88. So I know yall are known for your wings so we had gotten a sampler plate n the wings tasted horrid and cold the mozzarella sticks wherent cooked all the way the onion rings where good though. Anyways I had gotten a salad and it came with garlic bread but it came out to the...
Read full review of Buffalo Wild Wingsthis is about some personal issue of your staff that can affect your restaurant
I hope you will take this matter seriously. Its for the safety of your staff. There is one kitchen staff named kevin this guy is buying drugs from me but he didnt pay me until now so i decided to make this complain for you to be aware of this guy what he is doing. I can easily call a police and said to them that your staff has drugs in his pocket but i did not do that because it will cost him his life. Now it's your decision what you will do to that guy.
the food was cold, hard and I waited more than an hour
Hi my name is Elena today November 6th at 11 pm I went to eat dinner at buffalo wings with my boyfriend my daughter, my friend and her baby. We got there and sat down. We waited 10 min to get our drinks when we got out drinks we placed our order. I got a small traditional honey bbq and for the free one I got a medium sauce. My boyfriend got the wing and...
Read full review of Buffalo Wild Wingsredhead waitress and 20 yr old manager
The red head was very defensive to my daughter and 3 yr old granddaughter. My daughter apologized for her 3 yr old being ing the way and the red head got very upset so then every time she walked by she stared and gave a dirty look. Even the table she was waiting on noticed it. So i stopped her and said stopped giving the dirty looks or I was going to beat...
Read full review of Buffalo Wild Wingsasking us to move and were mean to one girl in our group
It was my girlfriends 25 birthday. We and her girlfriends and a few of the girlfriends husbands and boyfriends were enjoying ourselves. Perhaps we were a little loud. Id say yes we were. Black manager asked us to move 8 or 10. We did and 1 girl said the manager called her a big mouth slob and was crying. We didnt get our food and put money on table and...
Read full review of Buffalo Wild Wings and 1 commentbroken glass in glass of beer
Date of Incident: Sat Nov 2nd.
We ordered a pitcher of beer, a hamburger, fries and chips with dip.
My son, finished almost his full beer when he felt something in his mouth. He reached in to retrieve the object which ended up being a large piece of glass. We looked in the glass he was drinking from and saw additional pieces of glass. It is apparent that he could have swallowed small pieces but thank god not the large piece. We notified the Manager who then apologized but didn't offer to take care of our meal until I asked. We continued to stay and have a few more drinks as we were there to watch the fights. The Manager only agreed to take care of the meal and not our drinks. When asked to take care of the full bill he declined stating he only agreed to take off some money for the food. We ended up paying 20.00 of our bill which in my opinion we should not have had to pay anything. The cost is really not a big deal, but more importantly if my son would have swallowed this piece of glass, we would have needed to go to ER and most likely surgery would have followed. I just thought it important to bring it to corporate's attention. It may be noted, he initially had some blood in his spit when he went to check to see if he was bleeding. So far, he seems to be OK and the Manager did take down his name and number in case medical care will be needed. Attached is the piece of glass that was found in his mouth. I am requesting the name of your insurance company in case a claim would need to be filed.
Thank you for your time.
service
We were at a baseball tournament in Linden. In between games I took my sons team of 17yr olds (15 of them) to BWW for lunch. We sat down at 11:30am, and told the server, manager and hostess that we needed to leave at 2pm to drive to Staten Island for the championship game. All orders were placed by 11:50am. Waiting for food at 12:30, I asked the status of...
Read full review of Buffalo Wild Wingsservice
on Sat 11/2/19 I and a group of friends went in to the Buffalo wild wings for a little b day get together. We arrived a little after 4, the serves when we arrives was on point, that was until alittle before 7 when we done eating andwhere ready to get our bill and leave, because we had a sitter at home and needed to home around 7:30-8:00 pm. We have to...
Read full review of Buffalo Wild Wingsstreet tacos
My wife and I come to BWW for the beer, wings and friendly service. But what happened, we have always enjoyed the street tacos but what happened to the size? Before my wife would get one and I would get one plus wings to split. But now this is almost embarrassing to recommend to family and friends.
Is this just an anomaly at this location or are they all this small now? We're very sad about this...
Service was awful
The service is terrible... I tried two locations in tampa wesley chapel and ybor. I usually go to ybor but because I usually get ignored, no refills, a million hours to get the check, another twenty for them to take the bill. It is usually a bad experience so I tried wesley chapel that wasnt great either the lady wouldn't give us our change from paying and...
service and or food
We spend atleast once a week at bdubs but we havent been coming due to lack of good service and lac of decent food. Today was the last straw im not much of a complainef but we were seated then ignored for 15-20 min had to get up n get someone chips were chewy and greasy cheese tasted funky n waitresses had attitudes like im the problem?. This is the second...
Read full review of Buffalo Wild Wingsservice
Went for lunch about 1:30 on 10/30 Food was a little slow but not terrible, seen waitress once ask for box she bought the box and never retrurned with the check..finally went to register there was not 1 waitress on the floor or in the bar, stood at register for a good 4 mins and no one came out people behing us just left . but boy were they having a good...
Read full review of Buffalo Wild Wingsservice-awful
My family and I have been dining at this restaurant for years with lovely service and memories. This particular location hosts the University of Alabama Alumni Orange County Chapter every Saturday during football season and it has become one of our favorite things to do as a family. We have been attending these games, at this location for 3 seasons and...
Read full review of Buffalo Wild Wings
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