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Buffalo Wild Wings
Buffalo Wild Wings Customer Service Phone, Email, Contacts

Buffalo Wild Wings
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www.buffalowildwings.com
www.buffalowildwings.com

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1.4 496 Reviews
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Buffalo Wild Wings complaints 481

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J
10:04 am EST
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Placed a call in order 1-14-20 for a SINGLE Cheese Burger with Onion Rings and a DOUBLE burger with NO CHEESE and No Onions, with Fries. Young lady said there would be a 2 dollar up charge for the onion rings which I ok'd but wasn't happy with. She never repeated the order back to me or gave me a total. Said it would be ready in 8 mins I told her make it 10...

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7:00 pm EST
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$40 we paid for a meal we couldn't even eat! Chicken wrap was suppose to be made with No lettuce or tomato, extra cheese with honey BBQ, extra honey BBQ on the side, onion rings as the side with southwest sauce...what I got; crispy chicken wrap with lettuce, tomato, cheese and some very hot sauce. (Too hot for me to even eat) onion rings no sauce. Ordered...

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M
7:32 pm EST
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Arrived at Buffalo Wild Wings at 5:30pm. There were 8 other people waiting to be seated. Young girl stated there would be a 15-20 minute wait to be seated. I counted 9 empty tables, none reserved. Then I stated we would go and sit at the bar and was told that we could not because there was a waiting period for that area also. So the 8 empty bar stools had...

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E
5:10 pm EST

Buffalo Wild Wings game day specials

My husband and I just visited Buffalo Wild Wings in Wentzville, Mo where we like to go during football games and they have been offering game day specials. Today, January 5, 2020 we were there to watch football playoff games and asked about game day specials. The waitress told us there were no game day specials being offered. We feel that this should not be until football games are over. We have no problem with food items but other specials that is offered is not very good. We like to represent our local establishments but if BWW cannot offer better beer specials we may think twice to go back during football and baseball seasons.

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A
9:06 pm EST
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EVERY time I come to this BWW, there is NEVER a receptionist.. I always have to ask an employee if we can be seated which they proceed to tell me "You guys can seat yourselves" so after seating myself I proceed to wait 20min JUST to get an employees attention for menu's... every... single... time... after getting menus it's another 20min of waiting to get...

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C
2:20 pm EST
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Buffalo Wild Wings login

I keep getting and error message when I try to login, I request a reset for my password, when I get the temporary password and enter that temporary password I get the same error message.

So I thought maybe I don't have an account and tried to create an account but again an error message that an account already exist.

This is become a vicious circle and I would like to resolve this issue. My email address is [protected]@yahoo.com.

Thank you,
Crystal Brooks

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11:43 am EST
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I ordered wings yesterday (12/23/19) from the above location and it only came with half of the wings that I paid for. The large size bone-in wings were not included and I had to drive back to the location to wait at the restaraunt until they made a new order of wings. This was extremely inconvenient as the location is not close to my house. I am requesting...

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10:04 am EST
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On 12/22/2019 at approximately 2:00pm my wife and I stopped in for a late lunch while Christmas shopping. Upon entering the store (#0645) my wife who was following me trip over a carpet that was folded over on one edge, she fell forward and into me. If she hadn't been behind me she would have fell to the ground. I asked her if she was ok and she explained...

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P
9:53 am EST

Buffalo Wild Wings boneless wings

I ordered your "new" boneless chicken wings yesterday - they caught my attention on tv with claims of "more meat" and "less breading."

After picking a few apart, it became apparent that these tenders are nothing but heavy breading with a tiny sliver of meat - yet BWW wants to fool its customers into thinking these "new" boneless wings are somehow healthier.

This product is a cop-out. If BWW did actually manage to reduce the breading and add meat to the new boneless wings, that's a sad statement about the food B-Dubs is willing to serve and pass off as "chicken."

I was really expecting something new. Very disappointed to have been fooled by misleading advertising.

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2:16 pm EST
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My wife and I ate there 12/10/19 We one feted ten wings. Five Hot and Five Mild. The server brings them out on same plate. All ten looked the same. My wife cannot handle hot spicy foods. We asked the server to have cook put the hot on one plate and mild on other plate. She comes back and says manager said we do not do this. So she guesses what were the mild...

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10:32 am EST
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it was my boyfriends birthday yesterday sadly he had to work and didn't get off until late so i ordered Buffalo Wilds Wings in-line so we can pick it up and eat it at home, it was ready to be picked up at 9 but we got there at 8:50 and it was ready, only to come home and our food was freezing cold, like it had been sitting out for a few hours. we were very upset

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M
1:22 pm EST
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On Nov 30th 2019 we attempted to place an online order with buffalo wild wings in pell city al after finding out that we couldn't place one online we then called in all three of our orders. We were then told it would be 20-30 until ready which was absolutely fine due to it being iron bowl weekend and knowing they would be busy. we all three are at work at...

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R
9:49 pm EST
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Our waitress was named Madison and it was my birthday the service was horrible our checks were wrong and we didn't even get what we ordered our drinks took forever and Madison smelt like weed. I am very dissatisfied and will not be coming back and will be telling others not to either. We waited 30 mins on drinks and didn't receive refills I know they are...

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5:20 pm EST
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I made an order online back in September for a future pick up. I was unable to pick up the order for unseen events and kindly called and ask for a refund. The manager told me to call the 1800 number and I have spoken to two people that told me they are going to refund me the money for the items which I didn't get. It's now ending November and still nothing...

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8:00 pm EST
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My wife and I came here to eat this past Sunday around 7:30 PM. It was not overly busy as there were several empty tables. That being said it appeared to be quite understaffed as it took several minutes to be seated and another 15-20 minutes before ever seeing our waitress. My first question to our server was "do you all have any drink specials going on?"...

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10:27 am EST
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Won 11/22/2019, we can in and wanted to have something different. My husband asked for a sample of the Nashville hot sauce. Our server Rebecca brought out the sample and a few fries to try it with. She mentioned wow they gave you more fries then normal. My husband liked the flavor and asked for his small order have that flavor extra wet. The sauce was a...

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12:17 pm EST
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I was in the facility 11/21/19 around 6:30pm. I ordered the large traditional wings, honey bbq, lemon pepper. My food was undercooked and I was told they would get me some fresh cooked ones but instead they re cooked my chicken. How I know is because today I go to heat my food up and it is 3 drums that I opened uo yesterday to see if they were cooked...

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10:54 am EST
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Order #70040 on 11/21/19 @5:40 pm store #3321 Food was fine, customer service was fine I presented 2-$15 gift cards to apply toward my $39.87 bill. Was told after a 10 min wait after we had already ate that the internet was down and they couldn't process the gift cards . I had to pay with my check card with money I didn't have extra this week. So now I have...

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10:20 pm EST
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My family and I have been going to Buffalo wild wings every Sunday during football, at this location, for over 10 years. Today, we were told that we could not order any breaded food, chili con queso (we order 3 during one game) and Bud Light. Also by half time, we were told we were not able to order french fries any longer as they had run out. This i...

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L
10:07 pm EST
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My husband and I ate at this restaurant recently and the service was terrible. We got seated quickly and someone came to the table quickly, but she said I will go ahead and take your drink orders but I probably won't be your waitress because I've been here since this morning and want to go home. So she took our drink orders brought them back and said ha...

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About Buffalo Wild Wings

Buffalo Wild Wings is a popular American sports bar and restaurant chain that specializes in serving delicious chicken wings. Founded in 1982, the company has grown to become one of the largest casual dining chains in the United States, with over 1,200 locations across the country and around the world.

The restaurant's menu features a wide variety of wings, including traditional bone-in wings, boneless wings, and crispy tenders, all of which can be customized with a variety of sauces and seasonings. In addition to wings, Buffalo Wild Wings also offers a range of other menu items, including burgers, sandwiches, salads, and appetizers.

One of the things that sets Buffalo Wild Wings apart from other sports bars is its commitment to providing a fun and engaging atmosphere for its customers. Each location is designed to be a hub for sports fans, with multiple TVs showing a variety of games and events. The restaurant also offers a range of interactive games and activities, such as trivia and arcade games, to keep customers entertained.

Another key aspect of Buffalo Wild Wings' success is its dedication to customer service. The company prides itself on providing a welcoming and friendly environment for all customers, and its staff is trained to go above and beyond to ensure that every guest has a positive experience.

Overall, Buffalo Wild Wings is a beloved American institution that has become a go-to destination for sports fans and foodies alike. With its delicious wings, fun atmosphere, and commitment to customer service, it's no wonder that the chain continues to thrive and expand.

Buffalo Wild Wings Customer Reviews Overview

Buffalo Wild Wings is a popular restaurant chain that specializes in wings, beer, and sports. Our website has received numerous reviews from customers who have visited their locations across the United States. Overall, the majority of reviews are positive, with customers praising the restaurant for its delicious food, great atmosphere, and friendly service.

One of the most commonly mentioned positive points is the quality of the wings. Many customers have raved about the variety of flavors available, as well as the tenderness and juiciness of the meat. The restaurant's sauces and seasonings are also highly praised, with many customers recommending their favorites.

Another positive aspect of Buffalo Wild Wings is its sports-centric atmosphere. Many customers enjoy watching games on the numerous TVs located throughout the restaurant, and the lively atmosphere adds to the overall experience. The restaurant also offers a variety of games and activities, such as trivia and arcade games, which customers appreciate.

In addition to the food and atmosphere, customers have also praised the service at Buffalo Wild Wings. Many reviewers have noted that the staff is friendly and attentive, and that their orders are always accurate and delivered promptly.

Overall, Buffalo Wild Wings is a highly recommended restaurant chain that offers delicious food, a fun atmosphere, and great service. Whether you're a sports fan or just looking for a great meal, this restaurant is definitely worth a visit.
How to file a complaint about Buffalo Wild Wings?

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- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue you have with Buffalo Wild Wings in the 'Complaint Title' section.

4. Detailing the Experience:
- Provide detailed information about your experience with Buffalo Wild Wings. Mention key areas of concern, any transactions with the company, steps taken to resolve the issue, personal impact, etc.

5. Attaching Supporting Documents:
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Overview of Buffalo Wild Wings complaint handling

Buffalo Wild Wings reviews first appeared on Complaints Board on Jul 8, 2008. The latest review no points was posted on Apr 17, 2024. The latest complaint management/food preparation was resolved on Sep 20, 2019. Buffalo Wild Wings has an average consumer rating of 1 stars from 496 reviews. Buffalo Wild Wings has resolved 41 complaints.
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  1. Buffalo Wild Wings contacts

  2. Buffalo Wild Wings phone numbers
    +1 (866) 704-0777
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    78%
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    General Information
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    United States
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    Media Contact
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    Director Of Public Relations
    +1 (952) 593-9943
    +1 (952) 593-9943
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    Chief Strategy
    +1 (952) 543-2227
    +1 (952) 543-2227
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    +1 (510) 582-5781
    +1 (510) 582-5781
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    Customer Service
    More phone numbers
  3. Buffalo Wild Wings emails
  4. Buffalo Wild Wings headquarters
    5500 Wayzata Blvd, Ste 1600, Minneapolis, Ohio, 55416-1237, United States
  5. Buffalo Wild Wings social media
Buffalo Wild Wings Category
Buffalo Wild Wings is related to the Restaurants and Dining category.

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