Buffalo Wild Wings

We (group of 5) people tried to order approaching bar tenders but no one attended us for almost 2 hours. When approached to manager we did not get satisfactory answers.
We felt the service was pathetic and the manager was rude on us. I think they dont bother about customers or they dont have proper managers or they doing this with some reasons. Since, I am staying in this town I really felt they dont deserve do service in this town.