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M
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9:10 am EST
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Horrible food! Horrible Service! Way over priced! Will never go here again!
My kids wanted to go here so I gave in, but had been here once before and again cold food, waited forever and restaurant wasn't busy and over $50 for 1 adult and 2 kids! This time I ordered Black Bean Burger since I don't eat meat! Food took over an hour and 1st burger was burnt and 2nd burger was burnt worse! Waitress didn't care and neither did manager! I told manager to take them both and that his cooks needs lessons! Waitress told me burger is supposed to be black because of black beans! Also burgers on a cookie sheet! I had asked about slaw if it had mayo and waitress said yes but when I called to ask before going person said no dairy! So I was lied to! I will never ever go here again so do not try to bribe be with coupons or free meal to come back!
$74 for 2 salads with chicken, kids mac & cheese & fries, steak wrap, wings, 2 beers and 3 soft drinks!
Left picture is website picture
My 1st burger minus cheese
My 2nd burger minus cheese

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3 comments
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C
Feb 02, 2020 10:45 am EST

Mayonnaise isn't a dairy product, and if you can't afford to eat in a restaurant or think you're much better yourself, then best stay at home. Maybe you can also take pictures of your food in optimum lighting and start a food blog.

G
Feb 02, 2020 2:34 pm EST
Replying to comment of cwtpc

Mayo is an animal product . What does eating at home have to do with expecting good service and properly cooked food when you go for dinner at a restaurant 🤨

C
Feb 03, 2020 2:15 pm EST

The complaint was that the staff 'lied' about the ingredients when saying there was mayonnaise / it wasn't dairy (the two aren't contradictory statements). There's a difference between not eating animal products as a moral choice and being allergic to dairy products.

It just seems that the customer was looking for things to get upset about. Food costs too much? Surely this didn't come as a surprise, the prices are on the menu. The burger looks different than on the perfectly lit and arranged advertisement? Of course it does. But the bean patty looks pretty much the same if you account for the poor lighting. The rest of the complaints now seem like exaggerations by extension.

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5500 Wayzata Blvd, Ste 1600, Ohio United States
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