British Airways – Flight cancellation because of contracting pneumonia.

To whom it may concern.

I contracted Pneumonia about 3 weeks before my long awaited flight to South Africa to see my family for the first time in 5 years. My refund was just over $200 after I spent more than $2000 on my ticket.

I feel that I should get refunded more as the reason for cancellation was not something I had control of. I would love to book with your airline again to make my way to South Africa once I am fully recovered.

I would really appreciate it if the refund amount could be reviewed with the above information in mind. (I can also provide prove in the form of continuing medical appointments)

Yours sincerely

Anina O'Neill Booking reference:SJ3CAW

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