ESky.ie

I booked a flight from Santiago to Puerto Natales on 9/10 and used esky for a fully refundable flight with insurance. They would not give me seats after I purchased the flight and told me I could get them at check in in emails ( obviously they were sorry - but according to them all the airline's fault as they would not let them select seats- not esky's of course). I paid the higher fare for refundable tickets and purchased insurance. I tried to cancel after the seat debacle in April when I purchased the flight 5 months before the trip- they told me I could not because of "airfare rules". When I tried again to cancel the day of the trip as my husband was diagnosed with COVID while the flight was in the air they said - oh they could not possibly do that as the insurance expired the day the trip left- which is ridiculous. Anyways there you have it. I would never book anything from then from a bus ride to a flight with this poor of customer service. Beware

DO NOT USE eSky. Booked flight from Naples Italy to Barcelona. Then a flight on Ryan Air for Barcelona to London. The web site accepted my date of travel, then booked me for a DIFFERENT date. When I called to correct, they said the date I requested was not available and denied changing it. I booked directly with Ryan and there were over 60 available seats for my flight. eSky refused changing except to a date that did not work and then no refund, fought my credit card about it and I was out the money. DO NOT USE THEM. I truly believe they scammed me.

Beware of this travel site. We accidentally landed on this travel site when we googled Breeze Airways. Did not even realize what we had done until it was too late. The flight was booked on June 9th for a departure on June 11th. We realized within 1 hour we booked the wrong dates. Immediately called the customer service line and was on hold for a very long time. Finally got a person who eventually hung up. Emailed the customer service asking for a date change. Never received a email back. Now that the date of the flight has passed there is nothing to be done. We are out over $500.

This is by far the worst experience I have ever had. When I contacted Breeze to see if they could help they said they could have if we had contacted them before the departure date. I only wish that is what we had done.

The web site changed the date of my departure. Their "IT" department is saying I changed it. I did not.

The flight they said Ryan Air did not have avialable on that date I originally purchased DID in fact have over 60 available seats. (I paid Ryan directly and got on the flight I needed) After several phone calls to eSky to change, (agreeing to $79 change fee), they could not get me on the flight, saying it was full (which it was not) & did not have a solution. CHARGED ME FULL for both legs of travel which I was unable to use. SCAMMERS,do not use them. I have verifications but they are in pdf and cannot load to this review,. My flight dates were to Barcelona on the 4/27 then from Barcelona to London on May1st. I had concert tickets to a show in Barcelona on 4/29.They booked me out to London on 4/28. I KNOW I did not use that date anywhere. LIARS and untrustworthy to do business.

If you're considering using esky.ie for your travel needs, let me just say that my experience was definitely not a positive one. To put it bluntly, these guys are downright terrible and I would strongly advise against using their services.

To start off, I was booking my flight through their site on my mobile phone and Googled Ryan Air. I was surprised to find that esky.ie was the first result in my search, which I now suspect is due to the amount of money they must pay Google for advertising. Unfortunately, I didn't realize that I was booking through an agent and not directly with the airline.

One of the things I found especially frustrating was that I paid an additional ?16 fee to cover any changes to my flight, only to discover later that this fee only covered charges from esky.ie and not from the airline. When I needed to make changes to my flight, I was informed that it would cost an additional ?105.00 - more than the cost of my original flight itself. And to make matters worse, esky.ie did not accept cancellations, leaving me in a situation where I had lost my original payment of ?86.00 with no recourse.

In fairness, I should say that if you don't need to make any changes to your flight, you might find that esky.ie's service is adequate. However, why anyone would intentionally book through esky.ie instead of dealing directly with the airline is completely beyond me. Not only do you end up paying extra for the privilege of using their service, but you also lose the option of canceling your flight. All things considered, I would highly recommend finding an alternative booking service that offers more transparency and better value for your money.

I recently booked two tickets to fly with Allegiant Airlines through Esky.ie. To my disappointment, I did not receive any confirmation email after the booking process. Unfortunately, when I tried to contact the company, I found that there was no phone number available to contact them directly. Moreover, my credit card flagged the transaction as a potential fraud, which added to my frustration. However, once I confirmed the charges with my credit card provider, I was relieved to learn that my booking was legitimate.

Despite several attempts to contact Esky.ie via email, I never received a response. The lack of communication from the company raised many concerns, especially regarding the confirmation of my flight and boarding passes. Fortunately, I was able to secure the necessary documents by dealing directly with Allegiant Airlines. The airline acted as an honest broker in the deal, confirming my flight itinerary, and issuing my boarding passes.

Allegiant Airlines disclosed that Esky.ie was a third-party broker they worked with. Although Allegiant acknowledged Esky.ie as a legitimate company, they did not recommend using their services. This revelation was another red flag that led me to warn others about using this website.

In retrospect, if I had needed to cancel my reservation or change my flights, it appears that communicating with Esky.ie would have been a futile effort. It's alarming to think that, in such a scenario, I could have easily lost my money with no recourse. I urge potential customers to exercise caution and consider the risks before using Esky.ie, as a lack of communication and unresponsiveness from the company are significant concerns. In conclusion, I would advise against using this company's services as a buyer beware.

My recent experience with eSky.ie was disappointing, to say the least. I was in the process of booking a trip through their website when I encountered a technical error and received a message instructing me to try again later. I had made it all the way to payment for the ticket when this occurred. Frustrated, I decided to book through the airline directly instead.

To my surprise, when I checked my email, I found two confirmation emails - one from the airline and one from eSky. It appears that despite the technical error message, my booking had gone through on eSky's end and I now had two tickets for the same flight.

I attempted to contact eSky to resolve this issue, but the only response I received was from someone named Ahmed requesting my booking number. I provided this information, but then heard nothing further from eSky. As a result, I am still in possession of two tickets and will have to contact the airline directly to cancel the one booked through eSky.

In summary, my experience with eSky.ie was highly unsatisfactory. Their lack of responsiveness and technical glitches have resulted in a significant inconvenience and wasted money on my end. I would not recommend using eSky based on my experience.

It deeply saddens us to hear of this negative experience you had with ESky.ie, and we understand your frustration. As a customer, we believe that you should feel that you are being treated with the utmost respect and care - which is why we are disappointed that we didn't meet your expectations on this occasion.

We understand that you felt charged unfairly for a name change shortly after booking your flight. We would like to apologize if the price of the name change caused any inconvenience, as we strive to maintain transparency and fairness in our dealings with our valued customers. We would like to clarify that the charge for the name change was in line with our policies and that we have taken note of your feedback regarding the information provided.

As for the lack of response to your calls and emails, languages spoken by our team, and unresponsiveness during the 48-hour window, we are sorry to hear that this was the case. We can assure you that our customer service team is available to assist our customers to the best of their ability and that language barriers should not be a hindrance in communication. We apologize for any miscommunication that may have occurred.

We appreciate your feedback and would like to take this opportunity to assure you that we have passed on your concerns to our team, who will work towards ensuring that our customers receive the highest level of customer service possible. We strive to improve our customer service on an ongoing basis and will ensure that any issues that arise with our customer's experience is addressed and resolved.

Again, we deeply apologize for the negative experience you had with us. We hope that you will consider giving us another chance to serve you better in the future.

I had a disappointing experience using ESky.ie for my canceled vacation to Florida last Christmas. Unfortunately, my mother passed away and I was unable to travel, hence I had to cancel my booking. I provided ESky.ie with all the necessary documentation, including a valid death certificate, but despite months of correspondence, I have still not been reimbursed for my lost flights.

I felt that the customer service provided by ESky.ie was lacking in genuine interest and urgency in addressing my problem. I had to post a negative review before they finally contacted me to request my mother's death certificate, which I had already provided them with almost a year ago. When I requested to speak with a senior supervisor, I was directed to submit a complaint on their website. Unfortunately, the complaint link was unavailable.

I then emailed the company and was told to send my complaint to a specific email address, but when I did, I received an unknown address message from my internet service provider. Based on my own experience and the vast number of negative reviews from other customers, I feel that ESky.ie is a scam organization, and I would not recommend using their services. It is important to be aware of this company's lack of reliability before making any bookings with them.

I recently had an experience with Esky.ie (esky.ie) when I purchased an airline ticket through their website. I was initially attracted to their discounted fees that were advertised on their website, but soon found out that this was not the case. In fact, I was charged a fee of $90 extra that was never disclosed to me beforehand and added on without my consent.

Unfortunately, I was not given access to Esky's terms and conditions as I never signed up to be a customer. This meant that I was not made aware of any additional fees that may be added to my airline ticket. When I discovered the undisclosed fees, I tried to cancel my flight but was not successful. The company was impossible to reach, and even when I contacted the airline, I was unable to cancel the flight.

It wasn't until later that I discovered Esky's poor business rating and the numerous customer complaints against them. In fact, there were so many complaints that only one in every four could be listed due to space constraints. This made me feel even more frustrated and taken advantage of.

In an attempt to challenge the undisclosed fees, I consulted my credit card company, but unfortunately, I was not able to resolve the issue in the time allotted. Overall, my experience with Esky.ie was a negative one, and I would advise others to be cautious when dealing with them. It's essential to read the terms and conditions thoroughly before agreeing to anything and to research the company's reputation before making any monetary commitments.

When searching for flights, I stumbled upon ESky.ie, which appeared to be an Allegiant service provider. However, I soon realized that ESky must pay to have their search results prioritized above others because the price was actually higher than what I had originally found.

I decided to add cancellation to my ticket and was shocked to discover that it did not include a carry-on bag, which I assumed was included thanks to a misleading metric reference. If I had shown up at the airport with a carry-on, I would have been forced to pay a $50 charge.

After just 10 minutes, I attempted to cancel the flight and was met with resistance. Despite purchasing insurance, I was informed that I would be charged $45 to cancel the flight. This lack of a 24-hour grace period for a flight that was still 2 months away was frustrating and left a sour taste in my mouth.

In the end, I had to pay an additional $20 for a carry-on bag, leaving me highly dissatisfied with the service I received from ESky.ie. It seems to be one of the worst companies out there, and I regret ever dealing with them.

My experience with ESky.ie was one of the most disappointing and frustrating experiences of my life. While the initial booking process was easy, things quickly turned sour when I needed to cancel my flight due to the country I was supposed to travel to closing its borders.

To my surprise, ESky offered no return policy or vouchers for future use, despite my purchasing their policy insurance. When I contacted the policy insurance from Prague, where I was at the time, I was given reasons why I couldn't receive a refund, none of which were listed by ESky.

It seemed as though ESky would do everything in their power to avoid returning my money, despite the fact that I was not guilty for not being able to make my flight. This experience has taught me to never pay more than 50e for my flights and to always use low cost airlines.

I would strongly advise anyone considering using this service to steer clear. This service is without a doubt one of the biggest scams out there. As someone who has never written a review before, you can imagine how angry and disappointed I am with the entire ordeal.

I had recently booked a round-trip Silver Airways flight through esky.ie and unfortunately, my return flight was immensely delayed which led to a missed connecting flight. I contacted Silver Airways and they informed me that I was entitled to a refund and upon further research, I discovered that this was reinforced in their Contract of Carriage. As I had booked through esky.ie, I reached out to their team in order to request the refund that I was entitled to. However, I was disappointed to find that they were not helpful and instead giving me the runaround.

Initially, they contradicted the confirmed delay, stating that there was none. Regardless, I provided further evidence, including emails from the airline and even a screenshot from their website showing the flight status. The esky.ie team then claimed that the delay was not substantial enough to warrant a refund, quoting a wait time of less than 4 hours. With evidence showing otherwise, I countered with the Contract of Carriage that stated that any delay over 90 minutes or missed connections resulted in a refund.

Incredulously, the esky.ie team once again refuted the claim of delay, leaving me feeling helpless and bewildered. I caution anyone considering booking with this site to reconsider and avoid this fraudulent organization at all costs.

In summary, esky.ie has left me incredibly disheartened and frustrated with their lack of transparency and support. As a consumer, I expect straightforward communication and assistance when necessary, especially when a situation involves my hard-earned money. Regrettably, I can no longer recommend esky.ie as a trustworthy or ethical travel site.

I had recently booked a flight with ESky.ie and my overall experience has been nothing short of a complete nightmare. I have been left feeling frustrated and upset by the poor customer service that I've received, and I want to share my experience so that others can be aware of the potential issues they may face when dealing with this company.

The first issue that I encountered was finding out about my cancelled flight. I had already arrived at the airport and was trying to board, when I found out from airport employees that there were no flights. Not only was I not informed about this cancellation in advance, but when I tried calling the company to find out about alternative flights, I was met with no help whatsoever.

As a result of this, I have wasted a significant amount of my time and money that I had invested in travelling to and from the airport. Furthermore, I have now had to reconsider and waste my holiday's from work, which has been incredibly stressful for me.

To add insult to injury, when I asked for a refund, I was told that I would have to wait for months before the refund would be issued. To me, this is completely unacceptable. Especially given the fact that it only took the company a mere two minutes to take my money out initially. I strongly believe that if the refund is coming, why can't I be refunded now, and then the company can wait for its own refunds.

As of late, I've been informed that I will not be receiving a refund, which has only served to further enhance my disdain for this company. The incompetent and disgraceful service I've received has left me feeling scammed and deceived.

In conclusion, I would rate ESky.ie as having one of the worst customer services I've experienced with any company. It's imperative that these situations are handled more efficiently in the future, and I will be sure to let others know of my experience through various social media platforms and reviews. I urge the company to take appropriate action and address this issue, or face the consequences of its actions.