SUBMIT A COMPLAINT

Bright Now! Dental Complaints & Reviews

Bright Now! Dental / extraction of wisdom tooth and dry socket treatment

Da
Feb 04, 2019

On January 24, 2019 I called the Bright Now Dental Office located at 1764 Bruce B Downs Blvd., Wesley Chapel, FL to inquire about the need for my wife Kathleen Weeden to be seen because of a possible impacted wisdom tooth. We were scheduled for an appointment at 1:00 p.m. for evaluation...

Bright Now! Dental / have an infection large abcess waited an hour and 10 minutes doctor came in was told has a full schedule wrote me a prescription and sent me on my way

Jk
Jul 06, 2018

I scheduled the appointment because I have been up in severe pain I noticed I have an abscess bump on my gum. Thoroughly explain this to the lady when I made the appointment that I need to be seen for this infection not a cleaning or a full exam. I explain that I didn't want to go to that...

Bright Now! Dental / Customer service

Ja
Dec 30, 2016

I made an appointment a week before 12-30-16 to get my annual check up & cleaning before the new calendar year. I received 2 emails and 1 phone call verifying my appointment. 2 hours before my appointment I received a call from their office saying that their hygienist was out of the...

Bright Now! Dental / New dentures

Ro
Jun 15, 2016

On my first visit to Bright-Now Dental, the Dentist and one of the office girls told me that I would have to pay an additional $800.00 to get a better quality set of dentures. I was skeptical because I felt like they were just trying to make more then what my insurance was paying for new...

Bright Now! Dental / New dentures

Ro
Jun 14, 2016

Bright Now Dental told me on my first visit that I would needed to upgrade for a better quality set of dentures for an additional cost of $800.00. At the time of my first visit I felt like I was getting the run around about the extra $800.00. The office clerk was also pushing me for the...

Bright Now Dental / not honoring my scheduled appointment

Er
Apr 06, 2015

I was there last month for my sons ortho and the orthodontist advice us to have some of his teeth extracted before putting the wire in. So we made an appoinment at that time. They gave us 4-6-15 at 4:00 pm. I, ve tried to make a re-appoinment twice, the last one is friday (4-3-15) but with...

Bright Now Dental / HORRIBLE DENTAL OFFICE

Pl
Sep 28, 2011

I have healthy family /Safeguard HMO. they assigned me to this nasty horrible office BRIGHT NOW DENTAL IN VENICE. the dentist there (I don't want to mention the name at this time since I think she is a victim of this office making her do whatever she did) said my daughter has 3...

Bright Now Dental / KILL FOR MONEY

Pl
Sep 28, 2011

I have healthy family /Safeguard HMO. they assigned me to this nasty horrible office BRIGHT NOW DENTAL IN VENICE. the dentist there (I don't want to mention the name at this time since I think she is a victim of this office making her do whatever she did) said my daughter has 3...

Bright Now Dental / NEGLECTING TO GIVE CARE

Mc
Jul 12, 2011

The most important complaint, bright now dental (michelle) called me and informed I that my daughter didnt have coverage and I can pay cash so i asked for the insurance coverage information number so I can call. I did so and was informed that my kids have dental coverage with no end date...

Bright Now Dental / Bait & Switch

La
Jun 01, 2011

Bait and Switch tactics used blatantly, especially with the regular cleaning offer advertised- almost ALWAYS pressured by false statements into a "deep cleaning". I did not let them get to this point with me, thank God, because my root canal billing mess made me fed up before we even got...

Bright Now Dental / Major Scam & Rip Off

Ke
Apr 13, 2011

I recently moved to Florida and was looking for a dentist for my biannual cleaning. I received a flyer in the mail with coupons from Bright Now! Dental offering $39.00 for x-rays and 50% off a regular cleaning so I scheduled my appointment for both. When I get to the office I am taken in...

Bright Now! Dental / Major Scam & Rip Off

Ke
Apr 13, 2011

I recently moved to Florida and was looking for a dentist for my biannual cleaning. I received a flyer in the mail with coupons from Bright Now! Dental offering $39.00 for x-rays and 50% off a regular cleaning so I scheduled my appointment for both. When I get to the office I am taken in...

Bright Now Dental / terrible Dental service

Ka
Mar 30, 2011

I have been seeking Dental treatment for several years at this the location. I had temporary crowns put on in 2009. I still have on temporary crowns. I went back four times. and sat in the chair for up to four hours at a time. The Dentist was unable to seat the crowns. Was told over and...

Bright Now Dental / rescheduled my appt

Va
Feb 10, 2011

i have an appt 2/10/11 i have been waiting for this appt for 2 weeks because i have a bad toothache i scheduled the appt. for after work they called me the day before to try and get me to reschedule. i did'nt want to . and the receptionist tells me all iam gone get done is xrays. and...

Bright Now Dental / Unprofessional and Deserving to be Investigated

Ji

Bright Now Dental in Kent was one of the worst experiences I have ever had at a dental office in my 47 years. Besides having to wait, I had to witness the Russian lady manager yell at the poor assistant which brought her to tears, in front of an entire waiting room of people. I have never...

Andreea / THE BEST OFFICE IN FEDERAL WAY

Py

I usually do not write reviews, but I was appaled to read some of the previous reviews about Bright Now Dental in Federal Way.I have been a client with Bright Now Dental in Federal Way since they opened in 07They have been nothing but nice to me and my three kids. They are very amxiou...

Bright Now Dental / TRAUMITIZING MY SON

Tr

Never ever take your child here!! My son is eight years old, and was going in for a cavity. He was prepared, he knew what was going to happen and why it needed to happen. When we went in he asked the tech assistant( who i don't know her name- she's the only asian girl in the...

Bright Now Dental / scam

Un

I asked for a specific dental treatment and was given something different. My insurance covered 90% of the bill I had already paid my 10% and they drug me thru the mud for 2 weeks trying to get my tooth fixed. I was told that I would not have to pay anymore money and when I finally got my...

Bright Now Dental / SCAM

Ch

This place has been a nightmare. All we wanted was our family to have cleanings. our insurance pays this 100% including the x-rays. We get a bill for everyone that we owe money!!! The office manager tells us what kind of services we need, isnt that the job of the dentist?? or us?? she ha...

Bright Now Dental / Worst treatment ever.

I was refused service today after being a patient for over 2 yrs because I complained to the manager all the issues I've been having with their facility. Jocelyn, (the regional manager of Pinole Dental in Pinole CA 94564) embarrassed me and had me crying in front of all of the...