Bright Now! Dental Logo

Bright Now! Dental

Having problems with Bright Now! Dental?

File a complaint and get it resolved. It’s quick, effective and absolutely free!
Proudly resolving consumer concerns since 2004

Customer Service

100 Spectrum Center Drive
Suite 1500

Irvine, California
United States - 92618

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Bright Now! Dental.

We are an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Complaints & Reviews

Oct 01, 2020

Bright Now Dental — Dental work

I had my teeth cleaned and was charged $395.00. An electric file was used to do the cleaning. Four of my...

Aug 18, 2020

Bright Now! Dental — Dentures and waiting over an hour after scheduled appointment times

I had all my teeth pulled at Bright Now, I had to come in 3 times to get mouth molds for the dentures. When I...

Dec 05, 2019

Bright Now! Dental — poor customer service

I was delivered a set of dentures that makes me look like I have gum disease and when I complained I was told...

Jul 15, 2019

Bright Now! Dental — failed root canal

Had a root canal in Dec 2018. Came back for cleaning in March and told the dentist that treated tooth wa...

Feb 04, 2019

Bright Now! Dental — extraction of wisdom tooth and dry socket treatment

On January 24, 2019 I called the Bright Now Dental Office located at 1764 Bruce B Downs Blvd., Wesley Chapel...

We are here to help

  • 16 years' experience in successful complaint resolution
  • Each complaint is handled individually by highly qualified experts
  • Honest and unbiased reviews
  • Last but not least, all our services are absolutely free
Jul 06, 2018

Bright Now! Dental — have an infection large abcess waited an hour and 10 minutes doctor came in was told has a full schedule wrote me a prescription and sent me on my way

I scheduled the appointment because I have been up in severe pain I noticed I have an abscess bump on my gum...

Bright Now! Dental — Customer service

I made an appointment a week before 12-30-16 to get my annual check up & cleaning before the new calendar...

Bright Now! DentalNew dentures

On my first visit to Bright-Now Dental, the Dentist and one of the office girls told me that I would have to pay an additional $800.00 to get a better quality set of dentures. I was skeptical because I felt like they were just trying to make more then what my insurance was paying for new dentures. Then on my last visit (on 6-13-16) the dentist informed me that the reason I was paying the additional $800.00 dollars was because he had to use more materials to make the dentures. I fill like I have been lied to and that the doctor was taking advantage of me. In the first place I had informed the doctor that I was on Social Security and that I couldn't afford the extra $800. They have a contract with Care Credit and that's how they arrange to get you a loan to help pay the charges over and above what your insurance pays. I want charges filed because the doctor is practicing fraud, taking advantage of senior citizens. I would also like to have my money back. The mid line is off by about an eight of an inch and I want this fixed.

Add your opinion

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    Bright Now! Dental — New dentures

    Bright Now Dental told me on my first visit that I would needed to upgrade for a better quality set of...

    Bright Now Dental — not honoring my scheduled appointment

    I was there last month for my sons ortho and the orthodontist advice us to have some of his teeth extracted...

    Bright Now Dental — HORRIBLE DENTAL OFFICE

    I have healthy family /Safeguard HMO. they assigned me to this nasty horrible office BRIGHT NOW DENTAL IN...

    Bright Now DentalKILL FOR MONEY

    I have healthy family /Safeguard HMO. they assigned me to this nasty horrible office BRIGHT NOW DENTAL IN VENICE. the dentist there (I don't want to mention the name at this time since I think she is a victim of this office making her do whatever she did) said my daughter has 3 cavities and the assistant doing the cleaning made my daughter cry while she never had this kind of experience with any other dentist before. She was extremely rough handling her physically and verbally while I was in the room present.

    I asked for referral to a pedodentist who works with kids. They refused. The staff were extremely rude specially the woman called Jocelyn. I changed my general HMO from them to another. They told me she only has 1 cavity on her baby tooth which was a baby root canal and all other teeth were perfect. they refered me to a pedodentist and he said the same thing and he worked on 1 tooth only.

    It is so sad that this office wanted to drill the permanent teeth of a 8 year old which just came out a year ago for money. When I complained the manager "April" said they don't do this for money since they work for free and they don't get any money!!!

    I will do everything in my power to stop this for the sake of other innocent patients ... (the sad thing is that the tooth that needed a baby root canal, they wanted to do a normal filling so they would get paid once now and once in few months when she would suffer pain again because they failed to do proper job and get paid again !!!)

    Also, I had an appointment with a Orthodentist in the same office. I called and wanted to make sure I don't have to deal with the same staff. They assured me that the staff is separate. When I showed up on my appointment which they gave me, they told me that I can not be seen. They apparentley did not want to make another issue for themselves since they knew they can not mess with me.

    Sadly all their patients are people who have no money with no choice to have governmental insurance. They do this to all the patients who don't know what is going on. I read another location had 22 bad reviews with not one good one.

    PLEASE STOP THEIR CRIME !!!

    Add your opinion

      By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

      The complaint has been investigated and
      resolved to the customer's satisfaction
      Resolved
      Bright Now Dental — NEGLECTING TO GIVE CARE

      The most important complaint, bright now dental (michelle) called me and informed I that my daughter didnt...

      The complaint has been investigated and
      resolved to the customer's satisfaction
      Resolved
      Bright Now Dental — Bait & Switch

      Bait and Switch tactics used blatantly, especially with the regular cleaning offer advertised- almost ALWAYS...

      The complaint has been investigated and
      resolved to the customer's satisfaction
      Resolved
      Bright Now Dental — Major Scam & Rip Off

      I recently moved to Florida and was looking for a dentist for my biannual cleaning. I received a flyer in the...

      The complaint has been investigated and
      resolved to the customer's satisfaction
      Resolved
      Bright Now! DentalMajor Scam & Rip Off

      I recently moved to Florida and was looking for a dentist for my biannual cleaning. I received a flyer in the mail with coupons from Bright Now! Dental offering $39.00 for x-rays and 50% off a regular cleaning so I scheduled my appointment for both. When I get to the office I am taken in the back for an unusually high amount of X-rays. I am then told that I will not be getting a cleaning today as it is state law that a patient must receive x-rays first and then schedule a separate appointment for cleaning, which to me sounds shady. The x-ray girl was surprised at my reaction and said I should've been told this when scheduling my appointment. I was not told this, if I was, I wouldn't have gone to this dentist. After my x-rays the dentist takes a look in my mouth for a few minutes and we talk about a small crack in one of my fillings that I would like to have repaired. He said my teeth are in great condition and he could take care of the crack when I come back for my cleaning since it was such a minor problem. The x-ray girl comes back to talk to me about my cleaning. Now, I have gone to the dentist regulary since I have teeth ( I'm 41 years old), with no problems whatsoever besides the occasional cavity when I was a child. I take great care of my teeth (pre-rinse, brush, floss, use my own scraper for in between dentist visits etc.) and am quite certain that I will only need a regular cleaning but the x-ray girl keeps talking about this "deep cleaning". I bring this up and she says I need a deep cleaning because I have a small amount of placque that showed up on one of the x-rays. So this is the way they get out of the 50% off "regular cleaning" . She asks if I have insurance, which I reply I do not. I ask her how much the cleaning is going to cost and she says a lot. I'm wondering to myself how much is a lot? $300.00? $500.00? My previous dentist in Pennsylvania charged about $90.00 a visit, which included scaling/scraping of the teeth, flossing, polishing and a look in the mouth from the dentist to make sure everything looked alright. I go out to the front office and almost have a stroke when I am told it will cost $1, 000.00!!! This, to me, is an absolute outrage. I am including a copy of this bill so you can see for yourself. The bill also includes the fixing of the small crack in my filling as well, bringing the total estimate to $1, 478.00. AVOID BRIGHTNOW DENTAL at all costs...they are a rip-off!

      Major Scam & Rip Off

      Add your opinion

        By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

        The complaint has been investigated and
        resolved to the customer's satisfaction
        Resolved
        Bright Now Dental — terrible Dental service

        I have been seeking Dental treatment for several years at this the location. I had temporary crowns put on in...

        Bright Now Dentalrescheduled my appt

        i have an appt 2/10/11 i have been waiting for this appt for 2 weeks because i have a bad toothache i scheduled the appt. for after work they called me the day before to try and get me to reschedule. i did'nt want to . and the receptionist tells me all iam gone get done is xrays. and that its not in the computer that iam in pain. first of all i did'nt know it had to be in the computer. and they did'nt ask. i have always had problems with them. thats why i never went back. and on my first appt. they pull this. my last visit at this facility the dentist refused to see me after she had done dead my mouth. because she said one of my teeth need a cap. her are the staff never informed me that i need a cap. the dentist said its in the chart . i asked her when do you give the patients there chart to read to see what they need you suppose to tell me what i need. what is the world coming too. bad service and dentist. and you wonder why people don't go its the service you receive, and it starts at the front desk.

        Add your opinion

          By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

          The complaint has been investigated and
          resolved to the customer's satisfaction
          Resolved
          Bright Now Dental — Unprofessional and Deserving to be Investigated

          Bright Now Dental in Kent was one of the worst experiences I have ever had at a dental office in my 47 year...

          AndreeaTHE BEST OFFICE IN FEDERAL WAY

          I usually do not write reviews, but I was appaled to read some of the previous reviews about Bright Now Dental in Federal Way.I have been a client with Bright Now Dental in Federal Way since they opened in 07They have been nothing but nice to me and my three kids. They are very amxious seeing a dentist but when we go to the clinic, we are treated with such kindness and understanding that they've almost become part of my family, starting with the receptionist that checks us in to the dentist that always takes his time to work with the kids through their anxiety and the check up.

          As far as being overcharged, ON THE CONTRARY! The manager always tries to make sure that we are charged correctly and assist us in anyway needed. They are always able to explain what I am being charged for and why.

          I would NOT GO ANYWHERE ELSE for my families' dental needs.

          Add your opinion

            By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

            IN THE NEWS

            Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints
            If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
            One of the largest consumer sites online. Posting here your concerns means good exposure for your issues
            A consumer site aimed at exposing unethical companies and business practices
            ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people
            You'll definitely get some directions on how customer service can best solve your problem