Bright Now! Dental

I’ve been taking my daughter to Bright now dental in Tuallitan for almost a year. When she went in for her first consultation, they told me that she would need braces and that her treatment plan would be to tighten them every 4 to 6 weeks. Once we paid in full and my daughter became a patient, they started scheduling her tightening every 9+ weeks, when I asked about why they were letting so much time go in between visits they said it was because the orthodontist only wants to come to their clinic one time a month. I asked what the consequences of this action were and they told me that every week that she doesn’t get her braces tightened is an extra week she’ll be wearing them, she’s already supposed be wearing them for three years, so this is absolutely unacceptable. I’ve already paid in full, so I’m not sure what my options are, but I would like either a refund or for her braces to get tightened every 4 to 6 weeks. It feels like once they get your money they don’t care after that.