Boston Pizza International reviews & complaints 201 - 115
Boston Pizza International complaints 115
Boston Pizza International - obnoxious customer
On Monday, Dec. 29, 2014 at approx. 7p.m. my husband, my daughter, our 8 yr. old grandson and myself were in Boston Pizza having a B-day dinner for my husband. My grandson wanted to eat in the bar...Read full review
Boston Pizza International - bad service, waiter mia
First off, our waiter didn't care for what we wanted to order. We took some time ordering due to having kids at the table. Instead of waiting for us to finish ordering he decided to leave and go to...Read full review
Boston Pizza International - rude behaviour of the waitress
we got a small pizza but the fat n ugly waitress charged us for the medium pizza. When we told her to change the bill she was really rudely that we asked for a medium pizza but now we don't have...Read full review
Boston Pizza International - $5 indi pizza
Today was the 50th anniversary of Boston Pizza, so they were having a special. Each individual pizza was $5 (dine in only), which I thought to myself was great so I went ahead and drove to the restaurant and ordered the pizza. Now, here are the problems and complaints that I have. Firstly, our pizzas were cut horribly! Some pieces were uncomfortably long and some so short that it made eating the pizza awkward. Secondly, the dough was disproportionately made or cooked (it just looked unusual). Lastly, when we asked for our bill, our server gave us a bill with a total of $25.18 for 2 individual pizzas. At this point I thought maybe I heard the server wrong when she said the pizzas were $5 each, so just before paying to make sure we asked her to double check the bill and she said, "Oh..yeah that's wrong."
Now I don't know if that's just normal service at Boston Pizza, because I really hope it's not.
Boston Pizza International - terrible food / small portions
My dad and I love going to Boston Pizza in Wasaga Beach and Midland Ontario. We usually order the nachos as an appetizer. We went to the Wasaga Beach Boston Pizza today for lunch and of course...Read full review
Boston Pizza International - charged everytime for salsa and sour cream
I went to the Boston Pizza with my Friend. We decided to order nachos. We got the nachos with a tiny container of sour cream and salsa, not even enough for half the plate. We asked for more salsa...Read full review
Boston Pizza International - bad food
I an my co driver went in to the Boston pizza place we were hungry had nothing to eat since breakfast so I suggested we share a pizza, and he said ok and we ordered a all meat pizza we got it was not even hot like it should have been, but we ate it spent just about 35 bucks, and about 40 min latter we both got stomach pains and we had to got to a service station and get rid of the pizza we just had, good place to get diarrhea from is Boston pizza, first time in my life and also my friends life we ever got sick on a pizza and, the manager comes back say like he is a Dr that you don't get sick that fast well my Dr, tells me you can get very sick very fast if the food is bad. So me and every body I meet I tell them about how rotten you get treated for eating there crappy pizza so never again, I had a pizza in loydminister at Boston pizza and it came with a hair cooked into it and they tell me they have high standards I say bull ### to that.at least the one in loydminister, gave us a free meal for there blunder.but will never get a crap pizza form boston again. i can see why they charge high prices they dont like comebacks eat there once you will never want to eat there again
Boston Pizza International - horrible waitresses!
On February 21 2014 me and 2 friends went to the lounge in Boston Pizza. It was extremely busy, and yes there were only 2 servers for the whole lounge. Our waitress however (Taylor ) was one of the...Read full review
Boston Pizza International - service
At approximately 5pm, I came onto the BP website to complete an online order. Upon submitting the order approximately 10 minutes later, a message appeared to say the order had been submitted but not completed, to complete please call the restaurant. At that time, the website was very slow at loading and wouldn't allow me to return to the order page. Once I contacted the restaurant, a male answered, once I explained my situation that the website didn't complete my order then told me to call the restaurant, he resonded by saying he would have a manager take the line. After being put on hold for nearly 10 minutes, the male returned to say he would take my order over the phone, by this time I was able to get back to the order page to list him the items for my order. Once I placed my order again, over the phone, he then placed me on hold for roughly another 5 minutes, he came back to say they were out of one of the items I ordered (sticky ribs). This was very disappointing because it had already taken 30 minutes to place this order. We picked another item to add to our order to compensate for the missing item and I finished by requesting to have the order delivered and pay for it by Visa. He then told me they could only accept Cash tonight as they didn't have their personal delivery driver tonight. Another disappointment to add to the situation, I then asked the male how long for the delivery and he replied approx. 40 minutes. I explained to him that it was very disappointing to hear that the process had took well over half an hour to place the other and now another 40 minute wait along with all the other things that went wrong during one order. All he had to reply with was he was sorry for our inconvinence. I personally feel that more should have been done on the part of the BP employee to rectify the negative situation. I wanted to cancel my order all together but realised how much time I had already put into it and still went through with the order. I have to say that I really do not believe we will ever be ordering from Boston Pizza again due to such a horrible experience and lack of customer service that was provided. Just all around a very big disappointment, just to order dinner.
Boston Pizza International - horrible food / service
Ordered over 60 dollars in ribs and got the # ribs ever, they forgot the cheese bread we paid extra for and when I called they where rude and said all they would do is send out some cheese bread. The sixty dollars in ribs was #, I dont care for your c*y cheese bread I want a refund for the c*y food u sold me. Horrible horrible service and I will never order from there again!
Boston Pizza International - manager refusing to seat table for one
In summary, do not go if you are going alone because Boston Pizza does not seem to welcome individuals. I've included the email+fax I had sent to them detailing the situation, which I have not...Read full review
Boston Pizza International - t4
Hello, I was supposed to have my T4 sent to my house at the end of February from my past job, Boston Pizza - Castledowns and it was never sent. I called the Manager there, Andrea Liber on Tuesday...Read full review
Boston Pizza International - pizza size ripoff
Boston Pizza's Menus for pizza advertise the following sizes and prices for their pizzas; individual is 8 inches for 10$, small is 10 inches for 16.50, and up from their to 15" for the largest...Read full review
Boston Pizza International - terrible food
I ordered the chicken marsala to go from this place since I heard good things about their pizza. I figured the platters must be good too. Boy was I wrong. First of all, the linguine noodles were overcooked and drenched in a butter/chicken broth mixture, the chicken looked like it was cooked by being thrown in a pot of boiling water and there was NO marsala wine in the sauce whatsoever. It did not even have any mushrooms on it like it was supposed to. There were 2 young kids working there at the time, not long before closing. What would have been the point to go back and complain. If they're going to have kids working there, they need to be shown how to cook! I will just never go back again, ever.