Boost Mobile / Boost Worldwide / customer service

United States

Customer service is a joke. Call twice wondering why I didn't qualify for the boost up promotion when I have been a loyal customer for almost 15 years I've gotten products off the boost up before so just wondering why I didn't qualify this time when my bill is on time my service has never been disconnected the lady told me I qualified and that someone would email me and so that I can get the promotion and then all of a sudden when I called again I didn't qualify they try to send me over to something else to get a lease on a phone or some that I did not want it made me very upset I'm thinking about switching companies

Apr 15, 2019

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