BookIt.com review: Services not rendered

Paid Bookit for a trip with flights to Aruba, scheduled to leave on May 11 and return on May 15, 2020. I used the pay delay where you make six payments of (mine was) 834.11
They sent out notice on Mar 20 2020 stating that they were shutting down due to the pandemic, all trips had been cancelled and money refunded to your institution, money was never refunded to institutions and now you have to fight the credit card Co to get your money back. Bookit needs to be held accountable for this criminal act against the consumer. My loss totaled 4500.00 and I haven't gotten anything back as of this date.

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