Booking.comreservation - unhealthy apartments

M Jul 24, 2019

I have unfortunately made a reservation through booking.Com website at the concept living munich serviced apartments and when i arrived at the place it was simply unhealthy and inhabitable.

The place is dirty beyond any minimum sanitary conditions with poor lighting and no security at all. When i arrived at the room, it was dirty, and being allergic to dust & mites i couldnt brief when i checked there were body fluids stain on the bed and more unsanitary conditions in the bathroom.

The receptionist told me that i had to cancel through booking.Com and i did. I filed a complaint and demand full refund to which they denied with no resanable argument.

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