CB Travel Agencies and Tour Operators Booking.com Complaints #2-21

Booking.com review: Fraud and scam

Amatulla Anverali of TZ

Jul 15, 2026 11:58 am UTC

Verified customer

Featured review

I’d like to raise an issue regarding a hotel reservation I originally made on booking.com for December 2025. Because of the ongoing world conflicts, I rescheduled it to December 2026. However, my booking has now been cancelled, and the payment has still been taken from my account.

As a frequent booking.com customer, I find this situation unacceptable and feel I’ve been taken for granted. I am requesting a full refund or a booking at canopy by hilton seychelles in mahe check in: 12th Aug 2026
check out: 14th Aug 2026

The reservation previous was for Simaisma, A Murwab Resort in Qatar which was cancelled without my acknowledgment.

Confidential Information Hidden: This section contains confidential information visible to verified Booking.com representatives only. If you are affiliated with Booking.com, please claim your business to access these details.

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Booking.com Contacts

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8%
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100%
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33%
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14%
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60%
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Mexico

More phone numbers

Booking.com emails

customer.service@booking.com

100%
Confidence score: 100%

p.downham@booking.com

Booking.com address

Herengracht 597, Amsterdam, 1017CE, Netherlands

Booking.com social media
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Aug 12, 2026
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