Flights
We booked flights from Perth (AUS) to Kuala Lumper, with Air Asia through Booking.com. When we arrived at the airport for our scheduled flight we found that the flight did not exist! We had to book alternative flights with another airline to make our connecting flight. Booking.com have refused to refund our money saying that we need to make a request to Air Asia, we did this but Air Asia have said that as we purchased the tickets through Booking.com (a third party) we need to get the money back from them. We have send multiple requests to Booking.com complete with screenshots from Air Asia saying they cannot process a refund as we booked through a third party. Booking.com keep saying the same thing to us and will not refund us. This has been going on since the 16th December 2023.
Claimed loss: $1350 AUD
Desired outcome: Refund flight cost
Confidential Information Hidden: This section contains confidential information visible to verified Booking.com representatives only. If you are affiliated with Booking.com, please claim your business to access these details.
Total filth this hotel should be condemned
110 east arbor rd Eden North Carolina. Econo Lodge. I booked through booking I am a member came here to visit family in the area. I have never stayed in such a round room in my life. It is totally disgusting. My bed spread on both beds have holes in them and the blankets I wouldn’t even let my dogs lay on EVER! The holes are huge pictures enclosed dingy towels filthy shower the hotel cares less. I made the issue to staff they don’t care. I paid in cash no refund too bad. Booking shouldn’t honor this fleabag which is exactly what it is not charge 118.00 a night loree graley customer 2/9-11/[protected]
Desired outcome: Refund
Confidential Information Hidden: This section contains confidential information visible to verified Booking.com representatives only. If you are affiliated with Booking.com, please claim your business to access these details.
A booking that I had
I had made a reservation at the YOTEL in Argyll Street in Glasgow for Friday 2nd & Saturday 3rd February. I did not take the cancellation fee as there was ABSOLUTELY NO WAY that we were not going to be requiring the accommodation. Unfortunately as the occupants for this accommodation were travelling from one of the Scottish Island the airplane did not make the journey so therefore they were unable to come to the mainland . I did send a message on that afternoon about this but I did not receive a reply...
I am aware that I did not take the cancellation fee but I do feel that under the circumstances that there could have been some "goodwill".
I would be very reticent to go through booking .com again [which I have used a lot over the years] due to this disappointing incident.
The booking number was [protected] at a cost of £206.55.
I would be very much appreciate a reply.
Best Regards. Mrs Walsh
Desired outcome: A reply would be appreciated
Confidential Information Hidden: This section contains confidential information visible to verified Booking.com representatives only. If you are affiliated with Booking.com, please claim your business to access these details.
Flight tickets refund
My name is Bhavika Katariya and I am a student in JLU Giessen, Germany. I have booked a Vistara air ticket from Frankfurt to Mumbai round trip 40-[protected] (14 Dec 2023- 03 Jan 2024) via booking.com. Airline cancelled my ticket on 10th Dec because of their technical issue and a refund was processed to the booking.com team on 12th Dec 2023. Travel agency ha...
Read full review of Booking.comFailure to provide refund of airline tickets
Customer reference number, 40-[protected]. Good Morning, This is Adam Everitt. I have been a long-time faithful customer with Booking.com. I had to cancel my Flight from Honolulu to Manila on 03 September 2023 Customer reference number, 40-[protected]. I worked with Philippine airlines to get the refund and eventually they agreed because of the nature of...
Read full review of Booking.comCustomer services
Contacted customer services to say we had been charged for a pet we don't have and would they refund. Told we had to send proof of payment which is not due for 4 days. Really unhelpful, very difficult to understand and felt like they really didn't care or try and help.
I would expect better from a companies customer services and an completely unhappy with having to provide invoices when its booking.com job and surely they already have that, absolutely ridiculous.
Claimed loss: £30.00 refund
Desired outcome: Refund £30.00 and improve customer services
Confidential Information Hidden: This section contains confidential information visible to verified Booking.com representatives only. If you are affiliated with Booking.com, please claim your business to access these details.
Bad customer service...they just dont care
I had such a horrible experience with booking.com this past vacation that I would def not be booking with them ever again!
We drove 16 hours to our destination with 3 kids just to get there and find out that booking OVERBOOKED us.
I tried calling and they said I should start the process of relocating. So I did. This was around 8:30 pm….at MIDNIGHT I had nothing! No one would do anything, all the representatives from out of USA, WOULD DO NOTHING! Jjust tell me to wait for the email with a list of properties for me to choose from. Its been 7 days I did not get that email!
By midnight I was driving around looking for hotels ON MY OWN because of a booking.com mistake! I finally found one but it ended up costing double what I had pay to booking.com
This ruined out first day, our kids were miserable after a long day driving, our budget the trip was ruined and booking.com DON’T EVEN CARE! They will never see my money again…..
Ignoring complaints
Really disappointing experience that requires a senior bookings.Com to take charge of liwith a confirmed booking ~ checked at the time of the following event with booking.Com ~ the manager spoke to booking.Com and told her that they [hyatt] had cancelled the reservation - unilaterally. Before that, the manager, charlie rubalcava treated the situation a...
Read full review of Booking.comCustomer service
Dear Sir/Madam: We are partners with a rental property under the name Serenity by the Sea, ID No.: 9425780, located on the Island of Bonaire at the Sand dollar Condos. As such, we have been trying for months now to inform your company that the individual who opened the account, and who is NOT the legal owner of the property, and who has been collecting...
Read full review of Booking.comCancel registration to booking.com and pay back the customer who paid them.
I have tried to register to booking.com as a property owner. I saw the mock ad at first but I was not done fixing my advertisement. Then on another date, when I tried to log in again to complete the creation of my profile, I could not log in. The username and passwords were not working. I tried several times to contact them but they only have the automated...
Read full review of Booking.comRoyalton splash cancun
I never received any information from Booking.com or Royalton Splash Riviera Cancun about their 14-day cancellation policy. If I had received correspondence about their 14-day cancellation policy from Booking.com or from Royalton Splash Riviera Cancun, I would have cancelled before the deadline; or in my case, I would have requested that the trip be...
Read full review of Booking.comAttractions booked through booking.com
While booking for an attraction from Booking.com app on an iPad, the page refreshed back to the cart without giving a confirmation that the booking was done. This made me do the booking twice and both the times I did not get the confirmation page from the app. However, the next day I realised that my money was deducted twice from my account and two ticket...
Read full review of Booking.comConfirmation received but no booking by the property
I made a booking as early as April 23 on the Booking.com platform and was dully sent the confirmation thereof, after enquiring with the property I was informed that the property could not confirm the booking as it seemed that their (booking.com) platform was used fraudulently to list an existing property, therefore the real property had no record.
My real frustration is that booking.com is stringing me along making all kinds of promises (it’s being investigated, I will accomdated etc)
It’s now 3 Dec and no response from them.
[protected] Booking number
Pathetic service in resolving problems.
Claimed loss: I need my booking
Desired outcome: Accommodation to be honoured , booking.com to take responsibility and admit that there’s a problem , instead of avoiding
Mis sold an apartment
I booked an apartment named Hyde Residences in Pattaya, Thailand through Booking dot com
The advert said wifi is free of charge yet upon arrival we was advised it was basic wifi only and we had to pay additional fees of around 400 baht per week to upgrade.
After checking the apartment policies these additional fees were not mentioned anywhere.
We decided that we felt we could not trust this apartment and so we found somewhere else and left.
They refused for some time to give us our deposit back (we did eventually get that back) however to date we still lost £281 for the two week stay which we didn’t proceed with.
We have exhausted with booking com as we either get generic messages or they say the terms and conditions mean we don’t get our money back.
Technically the terms and conditions I feel have been breached as we were mis sold a property.
I don’t think I’ll be using them ever again not that they care.
Claimed loss: £281
Desired outcome: I want them to get the money back from the host or take the hit financially.
Please help
Paiement supplémentaire pour la location de voiture
J'ai réservé une voiture (C4 grand picasso) via Booking.com à LIsbonne.
J'ai payé pour cela 245.93 € 197.28 de location + 48.65 d'assurance complémentaire) à Booking. Lorsque nous avons pris la voiture à la coompagnie OK Mobility à Lisbonne, il m'a fallu payer 451.95 € (ok premium cover, fuel charge, etc). Je pensais avoir payé la location.
D'autre part nous avons eu une Dacia Logdy à la place d'une C4 Gran Picasso Citroen et enfin la caution de 200 € a été débitée.
Desired outcome: Remboursement de la caution et de la somme payée à OK Mobility
Refund
Greetings, My name is Debra Engel and I live in Victoria Australia. My phone number is [protected] My booking was a nightmare and Booking.com agreed to refund me the full amount of 384.80 Euros. (Refer email from them below) I have had numerous emails, they even gave mean ARN number for my bank. ARN 15425953249002862360155. My credit card number end...
Read full review of Booking.comCustomer service
They have stopped responding to my messages about a booking which had incorrect information, but which was only available after making a non-refundable payment.
Cascina cattabreghetta claims to have a shuttle service from milan airport - but that costs more than the room! Night of 5 to 6 dec 2023 booked sept 2023.
I have messaged customer service multiple times, who tell me to contact the property, which I did via booking.com, and have not received a reply.
And customer service reply to each of my messages in the app saying someone will reply within 24 hours - which has not happened since sept 30!
Claimed loss: Euros 83.16
Desired outcome: At the very least this fraudulent accommodation should be removed from the platform - and ideally my payment should be refunded to me by Booking.com if they are now unable to contact the property themselves, as they claim.
flight cancellation request
I am student from University of Westminster and I had booked the round trip flight from London(AI162) to India
(AI887) on 29th Nov and 5th Dec 2023 respectively. The purpose of coming was to appear for an exam however it got reschedule and in this situation I had to cancel my tickets. My Airline reference no is RRH5R9 and I was cancelling the ticket within 24 hours of booking the ticket, still 15000 INR was getting deducted. As per policy if the tickets are cancelled before 24 hours of booking full amount will be given and I am very disappointed with the customer handling service.
Claimed loss: 15000
Desired outcome: I would appreciate if they refund the full amount of my ticket which was 59000
Customer service
On Sep. 16th, I initially made a reservation on booking.com with confirmation number [protected], and pin code 0147, I cancelled this reservation immediately after I realized that the room was only accommodating 4 people which did not fit our requirement. Few days later I noticed my account was charged for $1356.63 and then refunded for $1284.74, for a...
Read full review of Booking.comRental car
My family arrived at a rental location I booked on booking.com (routes car rental) when we arrived at the counter was greeted by the rudest agent in the world. She stated that they don't rent to local residents in which was not disclosed in my contract that has been confirmed. This ruined my family mini vacation in which we had to cancel. There is no one to contact they also charged my credit card for insurance services that I did not receive. This should be illegal. This is a form of discrimination.
Claimed loss: $48.00
Desired outcome: This company needs to disclose all information . ROUTES CAR RENTAL SHOULD BE SHUT DOWN. Compensation is requested.
Yes, Booking.com is a legitimate website, providing a platform for users to book accommodations, flights, car rentals, and other travel services.
Booking.com has security measures in place to protect user data, but it's always a good idea to read their privacy policy to understand how your information is used.
Most reviews on Booking.com are from verified guests who have completed their stay, but as with any platform, it's important to read multiple reviews to get a well-rounded understanding.
Booking.com aims to provide accurate prices, but it's still important to double-check the final price, taxes, and fees during the booking process.
Booking.com offers customer support through various channels, but individual experiences may vary. Be sure to check online reviews for a better understanding of customer satisfaction.
Property owners and managers provide the photos and descriptions, so while Booking.com attempts to ensure accuracy, it's always best to research the property independently as well.
Cancellation and modification policies vary by property and booking. Check the specific terms and conditions for each reservation.
Deals and discounts on Booking.com are generally legitimate, but be sure to read the terms and conditions to understand any restrictions or limitations.
Booking.com displays all mandatory fees during the booking process, but additional charges, such as local taxes, may apply depending on the property.
Booking.com uses secure technology to protect your credit card information, but it's always a good idea to monitor your statements for any suspicious activity.
Booking.com is part of Booking Holdings Inc., a reputable global online travel company that also owns Priceline, Agoda, and Kayak.
Booking.com was founded in 1996, and has since grown into a well-established online travel agency.
Like any online platform, Booking.com may occasionally be targeted by scammers. It's crucial to be vigilant and report any suspicious activity to their customer service.
The Booking.com mobile app is considered safe, but always download it from official app stores and read reviews to ensure you have the genuine app.
Booking.com offers support for resolving disputes, but the extent of their involvement depends on the specific circumstances.
Booking.com offers a loyalty program called Genius, providing benefits such as discounts and perks. Users should evaluate if the program suits their travel needs.
Star ratings on Booking.com are generally reliable, but it's still important to read reviews and research the property for a comprehensive understanding.
Booking.com offers a price-match guarantee for certain bookings. Be sure to read their terms and conditions for more information.
Need assistance with your bookings or have inquiries? Contact Booking.com at +44 203 320 2609 or +1 888 850 3958. Their helpful customer support team is ready to assist you with your travel needs.
-
Booking.com Contacts
-
Booking.com phone numbers+44 203 320 2609+44 203 320 2609Click up if you have successfully reached Booking.com by calling +44 203 320 2609 phone number 236 236 users reported that they have successfully reached Booking.com by calling +44 203 320 2609 phone number Click down if you have unsuccessfully reached Booking.com by calling +44 203 320 2609 phone number 304 304 users reported that they have UNsuccessfully reached Booking.com by calling +44 203 320 2609 phone numberInternational+1 (888) 850-3958+1 (888) 850-3958Click up if you have successfully reached Booking.com by calling +1 (888) 850-3958 phone number 38 38 users reported that they have successfully reached Booking.com by calling +1 (888) 850-3958 phone number Click down if you have unsuccessfully reached Booking.com by calling +1 (888) 850-3958 phone number 295 295 users reported that they have UNsuccessfully reached Booking.com by calling +1 (888) 850-3958 phone numberUnited States+44 208 612 8000+44 208 612 8000Click up if you have successfully reached Booking.com by calling +44 208 612 8000 phone number 34 34 users reported that they have successfully reached Booking.com by calling +44 208 612 8000 phone number Click down if you have unsuccessfully reached Booking.com by calling +44 208 612 8000 phone number 29 29 users reported that they have UNsuccessfully reached Booking.com by calling +44 208 612 8000 phone number8%Confidence scoreUnited Kingdom+353 14 283 000+353 14 283 000Click up if you have successfully reached Booking.com by calling +353 14 283 000 phone number 8 8 users reported that they have successfully reached Booking.com by calling +353 14 283 000 phone number Click down if you have unsuccessfully reached Booking.com by calling +353 14 283 000 phone number 9 9 users reported that they have UNsuccessfully reached Booking.com by calling +353 14 283 000 phone numberIreland+61 292 559 200+61 292 559 200Click up if you have successfully reached Booking.com by calling +61 292 559 200 phone number 28 28 users reported that they have successfully reached Booking.com by calling +61 292 559 200 phone number Click down if you have unsuccessfully reached Booking.com by calling +61 292 559 200 phone number 33 33 users reported that they have UNsuccessfully reached Booking.com by calling +61 292 559 200 phone numberAustralia+64 93 004 670+64 93 004 670Click up if you have successfully reached Booking.com by calling +64 93 004 670 phone number 1 1 users reported that they have successfully reached Booking.com by calling +64 93 004 670 phone number Click down if you have unsuccessfully reached Booking.com by calling +64 93 004 670 phone number 2 2 users reported that they have UNsuccessfully reached Booking.com by calling +64 93 004 670 phone numberNew Zealand+43 120 5550+43 120 5550Click up if you have successfully reached Booking.com by calling +43 120 5550 phone number 0 0 users reported that they have successfully reached Booking.com by calling +43 120 5550 phone number Click down if you have unsuccessfully reached Booking.com by calling +43 120 5550 phone number 0 0 users reported that they have UNsuccessfully reached Booking.com by calling +43 120 5550 phone numberAustria+32 22 075 800+32 22 075 800Click up if you have successfully reached Booking.com by calling +32 22 075 800 phone number 3 3 users reported that they have successfully reached Booking.com by calling +32 22 075 800 phone number Click down if you have unsuccessfully reached Booking.com by calling +32 22 075 800 phone number 5 5 users reported that they have UNsuccessfully reached Booking.com by calling +32 22 075 800 phone numberBelgium+45 33 443 340+45 33 443 340Click up if you have successfully reached Booking.com by calling +45 33 443 340 phone number 0 0 users reported that they have successfully reached Booking.com by calling +45 33 443 340 phone number Click down if you have unsuccessfully reached Booking.com by calling +45 33 443 340 phone number 0 0 users reported that they have UNsuccessfully reached Booking.com by calling +45 33 443 340 phone numberDenmark+358 961 291 700+358 961 291 700Click up if you have successfully reached Booking.com by calling +358 961 291 700 phone number 0 0 users reported that they have successfully reached Booking.com by calling +358 961 291 700 phone number Click down if you have unsuccessfully reached Booking.com by calling +358 961 291 700 phone number 0 0 users reported that they have UNsuccessfully reached Booking.com by calling +358 961 291 700 phone numberFinland+33 153 251 312+33 153 251 312Click up if you have successfully reached Booking.com by calling +33 153 251 312 phone number 0 0 users reported that they have successfully reached Booking.com by calling +33 153 251 312 phone number Click down if you have unsuccessfully reached Booking.com by calling +33 153 251 312 phone number 0 0 users reported that they have UNsuccessfully reached Booking.com by calling +33 153 251 312 phone numberFrance+49 211 9098 5000+49 211 9098 5000Click up if you have successfully reached Booking.com by calling +49 211 9098 5000 phone number 2 2 users reported that they have successfully reached Booking.com by calling +49 211 9098 5000 phone number Click down if you have unsuccessfully reached Booking.com by calling +49 211 9098 5000 phone number 2 2 users reported that they have UNsuccessfully reached Booking.com by calling +49 211 9098 5000 phone numberGermany+39 683 365 700+39 683 365 700Click up if you have successfully reached Booking.com by calling +39 683 365 700 phone number 0 0 users reported that they have successfully reached Booking.com by calling +39 683 365 700 phone number Click down if you have unsuccessfully reached Booking.com by calling +39 683 365 700 phone number 0 0 users reported that they have UNsuccessfully reached Booking.com by calling +39 683 365 700 phone numberItaly+47 21 052 300+47 21 052 300Click up if you have successfully reached Booking.com by calling +47 21 052 300 phone number 0 0 users reported that they have successfully reached Booking.com by calling +47 21 052 300 phone number Click down if you have unsuccessfully reached Booking.com by calling +47 21 052 300 phone number 0 0 users reported that they have UNsuccessfully reached Booking.com by calling +47 21 052 300 phone numberNorway+48 224 892 000+48 224 892 000Click up if you have successfully reached Booking.com by calling +48 224 892 000 phone number 0 0 users reported that they have successfully reached Booking.com by calling +48 224 892 000 phone number Click down if you have unsuccessfully reached Booking.com by calling +48 224 892 000 phone number 0 0 users reported that they have UNsuccessfully reached Booking.com by calling +48 224 892 000 phone numberPoland+351 211 208 000+351 211 208 000Click up if you have successfully reached Booking.com by calling +351 211 208 000 phone number 1 1 users reported that they have successfully reached Booking.com by calling +351 211 208 000 phone number Click down if you have unsuccessfully reached Booking.com by calling +351 211 208 000 phone number 0 0 users reported that they have UNsuccessfully reached Booking.com by calling +351 211 208 000 phone number100%Confidence scorePortugal+46 851 758 000+46 851 758 000Click up if you have successfully reached Booking.com by calling +46 851 758 000 phone number 0 0 users reported that they have successfully reached Booking.com by calling +46 851 758 000 phone number Click down if you have unsuccessfully reached Booking.com by calling +46 851 758 000 phone number 0 0 users reported that they have UNsuccessfully reached Booking.com by calling +46 851 758 000 phone numberSweden+41 442 003 850+41 442 003 850Click up if you have successfully reached Booking.com by calling +41 442 003 850 phone number 0 0 users reported that they have successfully reached Booking.com by calling +41 442 003 850 phone number Click down if you have unsuccessfully reached Booking.com by calling +41 442 003 850 phone number 0 0 users reported that they have UNsuccessfully reached Booking.com by calling +41 442 003 850 phone numberSwitzerland+86 216 080 7200+86 216 080 7200Click up if you have successfully reached Booking.com by calling +86 216 080 7200 phone number 0 0 users reported that they have successfully reached Booking.com by calling +86 216 080 7200 phone number Click down if you have unsuccessfully reached Booking.com by calling +86 216 080 7200 phone number 0 0 users reported that they have UNsuccessfully reached Booking.com by calling +86 216 080 7200 phone numberChina+852 29 558 700+852 29 558 700Click up if you have successfully reached Booking.com by calling +852 29 558 700 phone number 0 0 users reported that they have successfully reached Booking.com by calling +852 29 558 700 phone number Click down if you have unsuccessfully reached Booking.com by calling +852 29 558 700 phone number 1 1 users reported that they have UNsuccessfully reached Booking.com by calling +852 29 558 700 phone numberHong Kong+60 322 967 800+60 322 967 800Click up if you have successfully reached Booking.com by calling +60 322 967 800 phone number 2 2 users reported that they have successfully reached Booking.com by calling +60 322 967 800 phone number Click down if you have unsuccessfully reached Booking.com by calling +60 322 967 800 phone number 1 1 users reported that they have UNsuccessfully reached Booking.com by calling +60 322 967 800 phone number33%Confidence scoreMalaysia+63 29 882 000+63 29 882 000Click up if you have successfully reached Booking.com by calling +63 29 882 000 phone number 5 5 users reported that they have successfully reached Booking.com by calling +63 29 882 000 phone number Click down if you have unsuccessfully reached Booking.com by calling +63 29 882 000 phone number 9 9 users reported that they have UNsuccessfully reached Booking.com by calling +63 29 882 000 phone numberPhilippines+65 66 033 400+65 66 033 400Click up if you have successfully reached Booking.com by calling +65 66 033 400 phone number 3 3 users reported that they have successfully reached Booking.com by calling +65 66 033 400 phone number Click down if you have unsuccessfully reached Booking.com by calling +65 66 033 400 phone number 5 5 users reported that they have UNsuccessfully reached Booking.com by calling +65 66 033 400 phone numberSingapore+27 216 812 520+27 216 812 520Click up if you have successfully reached Booking.com by calling +27 216 812 520 phone number 24 24 users reported that they have successfully reached Booking.com by calling +27 216 812 520 phone number Click down if you have unsuccessfully reached Booking.com by calling +27 216 812 520 phone number 18 18 users reported that they have UNsuccessfully reached Booking.com by calling +27 216 812 520 phone number14%Confidence scoreSouth Africa+886 287 268 300+886 287 268 300Click up if you have successfully reached Booking.com by calling +886 287 268 300 phone number 0 0 users reported that they have successfully reached Booking.com by calling +886 287 268 300 phone number Click down if you have unsuccessfully reached Booking.com by calling +886 287 268 300 phone number 2 2 users reported that they have UNsuccessfully reached Booking.com by calling +886 287 268 300 phone numberTaiwan+971 44 358 200+971 44 358 200Click up if you have successfully reached Booking.com by calling +971 44 358 200 phone number 8 8 users reported that they have successfully reached Booking.com by calling +971 44 358 200 phone number Click down if you have unsuccessfully reached Booking.com by calling +971 44 358 200 phone number 2 2 users reported that they have UNsuccessfully reached Booking.com by calling +971 44 358 200 phone number60%Confidence scoreUAE+54 115 296 5600+54 115 296 5600Click up if you have successfully reached Booking.com by calling +54 115 296 5600 phone number 0 0 users reported that they have successfully reached Booking.com by calling +54 115 296 5600 phone number Click down if you have unsuccessfully reached Booking.com by calling +54 115 296 5600 phone number 0 0 users reported that they have UNsuccessfully reached Booking.com by calling +54 115 296 5600 phone numberArgentina+55 113 956 4000+55 113 956 4000Click up if you have successfully reached Booking.com by calling +55 113 956 4000 phone number 0 0 users reported that they have successfully reached Booking.com by calling +55 113 956 4000 phone number Click down if you have unsuccessfully reached Booking.com by calling +55 113 956 4000 phone number 0 0 users reported that they have UNsuccessfully reached Booking.com by calling +55 113 956 4000 phone numberBrazil+52 555 047 1800+52 555 047 1800Click up if you have successfully reached Booking.com by calling +52 555 047 1800 phone number 0 0 users reported that they have successfully reached Booking.com by calling +52 555 047 1800 phone number Click down if you have unsuccessfully reached Booking.com by calling +52 555 047 1800 phone number 2 2 users reported that they have UNsuccessfully reached Booking.com by calling +52 555 047 1800 phone numberMexico
-
Booking.com emailscustomer.relations@booking.com100%Confidence score: 100%Supportmarlen.penner@booking.com100%Confidence score: 100%Supportcustomer.web@booking.com100%Confidence score: 100%Supportcustomer.service@booking.com100%Confidence score: 100%Support
-
Booking.com addressHerengracht 597, Amsterdam, 1017CE, Netherlands
-
Booking.com social media
-
Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 03, 2025
- View all Booking.com contacts
Most discussed Booking.com complaints
this is a scam!Recent comments about Booking.com company
Booking a hotel room




Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!