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CB Travel Agencies and Tour Operators Booking.com The refund and cancellation conditions are a fraud despite paying double.
Booking.com

Booking.com review: The refund and cancellation conditions are a fraud despite paying double.

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7:08 pm EDT
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I am very disappointed with the way my booking has been handled.
I paid more than double the base fare by choosing the flexible ticket option and travel insurance, expecting some level of protection in case of cancellation.
However, I was informed that I will not receive any refund and that the flexible fare only allows date changes, not cancellations. They only want me to request the refund directly from the airline and the travel insurance company, even though I made the payment to booking.com

Recommendation: Don't pay for cancel or refund policy because they are a fraud

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