Bob's Discount Furniture review: Given false delivery dates/poor customer service

have contacted Bob's Discount Furniture customer service in Michigan on five different occasions in one day to find out the status of part of my order that was placed on May 24, 2020. It has taken over 6 months for the order to be delivered and Bob's keep giving me new dates for delivery. They have not followed through on any of those dates. In addition to the long wait times of 21 minutes when calling customer service five times in that one day, I also spoke to someone on their Chat line but they could not address my deliver issue or cancel my order. I have given a customer service representative my information on five different occasions by phone in one day. They start to address my issue and say they can deliver part of my order by Friday and process my refund but during all five occasions they hang up on me prior to addressing any part my issue. This is unacceptable. Order: 13668617 Still don't have my order or a refund.