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Bob's Discount Furniture

Bob's Discount Furniture review: Delivery, customer service

H
Author of the review
2:53 pm UTC

I got my furniture delivered on 8-11-20 and part of the delivery was broken, (recliner chair) driver called customer service so I could get it redelivered. I was told it will be delivered on 8-13-20. So I called 3 time to check on delivery status and was told 3 times yes it will be delivered on 8-13-20 by 2pm. Well it's 8-13-20 2pm, I called and was told it was never put on delivery scheduale. Well how can customer service tell me 3 times that it was being delivered then.? This is not right, being lied to. If I never called to check i'd never get my chair.

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