Bob Evans review: Online order

My mushroom steak was supposed to be well done, I went to cut into it and it bled had to put it in the microwave to finish cooking it and my son got the fruit side from the kids menu the grapes had mold on them and the cantaloupe was like rubber I could fold it on top of itself and it still didn’t break! Called the local store talked to the manager he apologized and told me that I needed to file my complaint so I could get my money back because if the refund went through them it would be 2$-3$ less than online. Haven’t found a way to do it online because it wasn’t ordered through the bob evans app it was through door dash! So I guess no refund for me!