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Bob Evans

Bob Evans review: No product no service

M
Author of the review
5:08 am EDT
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On Oct. 21, 20223 my wife and I entered in the Bob Evans restaurant in Troy, Ohio at 4:00 pm and we were waiting to be noticed and seated. As I waited I realized they were not that busy, and there was no one at the front counter willing to greet us. I observed at least (3) employees whom I feel made some sort of eye contact with me, but never acknowledged me and my wife waiting to be seated. I waited a few more minutes and realized that none of the people I seen walking around were willing to greet us, and we promptly left. I noticed another couple come into the restaurant after we walked out and I'm pretty sure they had the same experience as I did because they showed up at the same restaurant my wife and I were at shortly after we arrived at this other restaurant. I live in Troy, and my opinion is your customer service at this store is pathetic. If I'm correct about this other couple, Bob Evans lost at least $80.00 in sales within a 15 minute period, "Hey, it's your business" maybe you ought to try hiring people that actually care about their job and your customers, again, I repeat, "They were not that busy!"

Desired outcome: ADDRESS THE SITUATION, give me and my wife a free meal

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