The complaint has been investigated and
resolved to the customer's satisfaction
Bob Evansamount removed from my credit card

I was at Bob Evans on Tuesday 9-15. My meal came to 14.83 but there computer was not working properly so my card was swiped 4 times and low and behold on my bank statement I was charged 3 times for 14.83 and once for 11.83. I have contacted the managers of this store numerous times and they assured me the amounts would be removed but as of this date they were not. I am livid. I think Bob Evans need to revamp their computer system and train their employees on the proper use of this equipment. I will never eat at Bob Evans again. Why is it such a big deal to remove charges when it was not a big deal to charge them to my account.


  • Te
    Terry Sponsler Jul 06, 2011

    Hi i would like to know why you took tomato juice, & waffels off your menue we have several fellows in our model railroad group that has breakfeast at your resturant every-other-wensday that do like to get tomato juice-&-waffels it was a bummer when we found out you don`t carry these items anymore the fellows that like the tomato juice always use pepper & tobasco sauce members, range anywhere from as low as{ four to as many as twenty-four} and a lot of them do like the items that you removed, the manegment & and wait staff are fine not a problem one, would you please bring those items back thankyou

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