BMO Harris Bank review: Request bank to put our joint checking account into a revocable trust accountt

Located at 49000 west 211 th St Matteson Ill continually refused to change  a joint checking account to a revocable trust account  within the bank My wife Andi have visited the bank 4 times and have been told that  the BMO  trust department had turned us down and requested additional. We had our   lawyer include the wording they requested and they turned it down once again  We went to the bank today and the Customer Service  appears to be unnecessarily starting the entire process over again