Previously tried sending a wire transfer for purchase of a classic vehicle, BMO declined the wire transfer, ( said it was for MY protection ) which resulted me the loss of the sale, more recently I purchased a cashiers check towards the purchase of another classiv vehicle, when the recipient of the check received and deposited it into his acct, he was informed that there would be a hold on it because BMO bank would not confirm that they issued the cashiers check, ( this also for my protection ) NEVER had these problems when this was Bank of The West
Desired outcome: Change their policies for the PROTECTION of their customers, considering transferring to another institution
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My complaint is NOT with the BMO branch in Tucson Estates, it is with BMO policies.
Everyone at Tucson Estates branch have been great, helpfull and friendly.