Blossom Flower Delivery – Buyer/s be aware-predator behavior to online customers ( 1 comment)

Actually, One (1) Star is too much!
MILITATY PEOPLE and anyone that work hard for your money.
DO NOT USE THIS COMPANY!
They have very questionable integrity with their services. I recently lost a family member. I live in SAN DIEGO, CA working for the US Navy. So, a family who traveled to Delaware for the funeral and I held a Zoom & we went to this company's website We selected, agreed, and paid for a Blossom Deluxe Wreath with expedited delivery service too. On the day of the funeral, instead of what we ordered/paid for, they delivered two (2) gross house plants without notification to me that they had changed my order.
My family member that was in the ZOOM during the purchase, indicated to the delivery person that a wreath was ordered. The company delivery guy stated two plants were ordered and left (the service was on 8/23/2025-Saturday). Once informed of this matter, I called 6 times the next week after the funeral service and spoke to Dave and his team (x3). All of them lied & stated the wreath was delivered. I contacted this company on the next available workday (8/25/2025- Monday-Saturday 8/30/2025) and did not get an apology or explanation as to "why" the wreath was not delivered. After several intense conversations, they had the audacity to offer me a return of 20% of my $159 total and stated we should have taken photos of the two plants that they delivered as we grieved. Pissed and disappointed with this company's predatory behavior toward online customers.
***AGAIN DO NOT USE THIS COMPANY*** See the other ratings listed (Jerome S. etc.), They too, had the same horrid experience.

Lenora L.
San Diego, CA