I had purchased a Hush Puppies shoes from the Bata show room at M G Road, Secunderabad (ph: 040-[protected]) on [protected].
The left shoe's sole is totally ruptured across the length. It has got too many cracks as compared to right ones. I went to the show room on 7th June 2007 to tell about the defect. I was asked to wait for one hour. Later, I was told - "Nothing can be done. You can change the bottom with payment. Do what ever you want to do!". This is not the way a showroom owner talks to a person. I am working as scientist in Department of Space. I was offended in front of rush, where lot of school children were present (because of school reopening time).
I have been using Hush Puppies shoes from last 16 years. Earlier it was made by Hindustan Lever. Now, Bata makes it.
It has in fact torn much before eight months of its age. I usually go on tour. Even the owner asked me to come after seven days. He did not accept the shoes. But I approached him with a written complaint.
We should not loose the trust with Bata.
S K Patra
After purchasing a shoe for a high price of 1200-/- It is really disheartening that the shoe has shown such a...
I traveled on 12-May-2007 from Hyderabad to Chicago (ORD) via Mumbai by AI 601, AI 127. After getting down at Chicago and on verifying I found that my leather Shoes and chappels of worth Rs. 3000/- were stolen from checking baggage. To buy the same in US, I need to shell out much more than that. Hence I express my serious concerns on this theft.
I would like to inform you all worst customer support given by the bata showroom - T. Nagar - Chennai - India.
I have bought a sandals of Rs.699/- three months ago and primary usage is shoe within three months the sandals sole got cracked then I went to T. Nagar bata branch informed about the issue they said manager not available so you come some other day then I left and again came after one week then I met Mr. Venkatesan (Asst. Manager) - T. nagar he said this has to be approved by the branch manager I have given a letter stating all the issue I faced and he committed me that he will give me replacement and he will be calling me once the request has been approved by the manager.
No reply so I went to the branch asked about the status I came to know that the letter with sandals which I given to branch manager was missing I politely waited for 1 hour that too in a weekdays atlast he couldn't find out the sandals then I asked how long should I wait literally he given rubbish response I ever faced before with anybody.
My intension is not get the replacement but somebody should intervene in this issue and ask for the explanation that this type of response should not happen anybody.
Thank you bata giving me a wonderful experience.
I don't to whom should I escalate please fwd to the concern group.
I had purchased the product Hush puppi - 546938 costing Rs. 1999 on 12/01/2007 at bata's showroom at LT Road - Borivli (W) - Mumbai.
On 23/02/2007 the shoe had a tear as the sole had come out. I was shocked as the faith I had in the brand. I have been a loyal customer of bata & my family has been purchasing and recommending only bata shoes. The quality of the product seems to have deteriorated & loyal customers like me need to stop believing & rethink in our faith towards your product.
To my dismay there was a rude shock awaiting at the store. I took the shoe to the Bata store to avail of the guarantee within 75 days & I found it shut & a notice put on it. It was a notice by "Bata Management" that the shop has been closed down & taken over by bata management. I did not have time to hunt for a bata service centre or help line if any existed. I took it to the nearest cobbler & fixed it.
I purchased BATA shoes (Shoes size N0. 3 in Black clour, Rs. 199/=, Cash Memo No. 11786 on 21st January 2007) for my son from BATA authorised dealer 5940/084 Shop No. C002, Sanpada Railway Station Complex, Sanpada (E), Navi Mumbai-400 705 Maharashtra, INDIA.
It is observed that, the quality of the both shoes is different i.e. one shoe is rough finishing (Matt) and another is glossy finishing. The manufacturing date July 2005 was mentioned on packing box.
I was complaint in that shop, they refused to replaced that shoes. Suggest everyone do not buy Bata products!
I bought a Bata shoe for 999 from a newly opened showroam in Mira Road. On reaching home I decovered that the shoe was was defective it had marking of restiching. looks like it was a seconds item. THis was promple replaced on complaint but refused to say how can a low quality be sold.
Even the new shoe is of bad quality, I am cheated.
That was my lasy buy from BATA.
I have purchased power shoes of grey color. As usual I have purchased Bata product. But to my surprise this is first time I got a pair of mismatch. I have not even used it, or walked on the road. The very first day it was noticed by my friend that both leather finishing not matching at all. When I went to the shop for exchange, I was told to rub the left foot shoe to make it look equal with the right one. Generally this happens with the suede leather shoes. I was surprised. I did not argue at all.
Since my childhood I have been buying only BATA shoes. So I have hope to get it from BATA. I have been looking the BATA website an so I am here putting my complaints.
Depending on the response I get I may change to some other products next time when I go to buy shoes for me or my family.
I bought a pair of footwear size 9 for my 17 year old son on 02/09/2017 by paying Rs.499 from Bata India Ltd...
I purchased shoes of your company (Bata) and I regret to say that quality of that product is really below my imagination. The leather used for manufacture of this shoes is worst and I have no satis faction with the poor quality of products from Bata shoe company.
I purchased shoes from your dealer at vijayawada located at andrapradesh. Shop name: bata retail shop...
It has been just a month since I purchased the shoesfrom Bata store and sole of the right shoe has started...