Subject: EDD Prepaid Debit Card
Dear California State Senator's and Assembly Members.. As some of you may know! I am a former California State employee of the California State Senate and the California State Assembly. I am currently on Unemployment Insurance. I have a major issue with the options we have as an unemployed state worker currently receiving Unemployment Insurance. As you know EDD is contracted with Bank of America to deposit funds on a prepaid debit card. Below, please find my issues. Maybe after reading at some point in the coming years you as our California State
Representatives you will be so inclined to write and introduce a Bill that will allow different choices for EDD deposits. We should be able to have our funds deposited in the institution of our choice. It appears our funds are not protected on a Bank of America Prepaid debit card.
Bank of America is a joke.. It should be name Bank of Rudeness... I went to get money out of my account around 12 noon on August 20, 2017. Upon getting an inquiry I realized my account balance was not correct.
I went to the car and called Bank of America and was told my card was used in Stanton and Anaheim CA. on August 19 & the early morning of August 20, 2017.
Now, the issue that I have with this is; I've always had my debit card, I have not given my PIN number to anyone and I have not been in Stanton or Anaheim in a few months.
However, Bank of America is telling me I had to have given someone my card and PIN number. I was told today that Bank of America will not reimburse me my unemployment funds. I filed a police report with my local sheriff department and they in turn will file complaints with the cities where the fruad occurred. There were 3 or 4 inquiries before my account was debited each time. You would think to Bank of America that would be suspect activity and would call me on the first day or at the least send me an email like every other bank or credit union. They didn't do anything to even try to prevent or protect my from the fruad the next day.
Not to mention the woman @ Bank of America in both the call center that took the report and in my local branch in Diamond Bar Ca. was extremely rude.
While I was in Bank of America on August 22, 2017 there were other people in the bank complaining about fraud on their accounts also. Something is just not right.
I feel as though I was financially RAPED.. Once by whoever stole my funds and secondly by BANK of AMERICA..
My Bank of America claim # is 6043559
HOW SAFE IS OUR MONEY?
Sent from my iPhone. Sharnette Clemons