The complaint has been investigated and
resolved to the customer's satisfactionResolved Aurora Loan Services — Fraud and scam
resolved to the customer's satisfaction
Yesterday, I finally found out that Homecomings Financial owns my Aurora Loan Services 1st Mortgage. Originally, Homecomings held both my 1st and 2nd loans. Then last summer they 'sold' the 1st to Aurora Loans, or so they said.
In August '08, when I realized I needed some kind of loan modification or I could lose my house, I called Aurora Loans for help with the 1st mortgage. They told me that since both loans were no longer with the same company, they could not help me with any type of loan modification.
Next, when I called Homecomings Financial to see could be done about the 2nd, Homecomings handed me the same line. Because they only owned one of my mortgage loans, they were unable to help with any loan modifications.
In the Fall of ‘08 I had to resort to a Short Sale, but even then Aurora refused to talk with our Realtor, and would not consider any offers or dealings whatsoever that involved a short sale.
On Jan. 8, 2009, Homecomings (the company we thought was holding only the 2nd mortgage) began foreclosure proceedings. I received the Notice of Default, dated Jan. 8, 08. Still trying to figure out why Homecomings listed my mortgage on the Notice of Default as $750, 000 instead of the $150, 000 I owe Homecomings for the 2nd, I decided to contact Aurora Loan Services to ask them who really owns my first mortgage.
I called Aurora Loan Services yesterday (Feb. 18, 09), and their rep said she could not disclose the name of my lender because my lender is a private investor. She did offer that the loan is not with Fanny Mae or Freddie Mac.
Finally, I pulled out my records and double-checked my Deed of Trust. As it turns out, apparently I was never issued a new deed last summer when Aurora supposedly bought my loan. So, I called the Los Angeles County Clerk's office, only to find out THAT HOMECOMINGS HAS BEEN THE LENDER FOR BOTH LOANS ALL ALONG!
Both companies lied to me in saying that “two separate companies" owned the loans, they misrepresented themselves with monthly statements that had no indication that these two companies were connected in any way, they refused to talk with me or my Realtor when we tried to do a legitimate short-sale, and they still refuse to disclose that Homecomings owns both the 1st and the 2nd mortgages.
How can we find out of anyone is planning a class action suit against either of these two companies? I will be calling the FTC today to register a formal complaint about these rapscallions.