Caliber Home Loans reviews & complaints
Caliber Home Loans complaints 39
Caliber Home Loans - Website for loan payment
Site has been down for nearly a week with no details on the home page as to when we can expect a fix so payments can be made online and access to loan info will be restored. Some actual customer service would be great by simply telling all concerned when issue will be fixed. Whether that info is on their website or in a mass email to customers... Not so far nothing and the hold time to call them is unacceptable unless you have nothing better to do than sit on the phone all day which those of us who actually work do not
Caliber Home Loans - Remove lien
I have been working on this issue for over a month now and it is interfering with us refinancing our house.
We filed bankruptcy 8/2011 and the second on our house was discharged. However, you guys never discharged it.
I have tried several times to get this cleared up with no success. The last I heard was it was sent to another department 2 weeks ago and I have not heard anything more and have no way to contact them.
Loan # [protected]
Debbie Forkin SS#[protected]
Jeffrey Forkin SS#[protected]
751 Dietz Ave NE, Keizer, OR 97303
Thank you for any assistance you can provide us,
Desired outcome: remove the lien
I filed a complaint for age discrimination (hiring) with EEOC and TX Workforce Commission Civil Rights Division. I applied for employment with Caliber and they repeatedly "lost" my resume, claiming...Read full review
Michael Garmedian; You handled my home loan refinance a few months ago loan # [protected]. Caliber changed both their app and their website recently and when I went to make my November payment I...Read full review
Caliber Home Loans - mortgage
We recently closed with Calibur on a refinance. We were scheduled to receive our money from the refi on December 23 as stated in the contract. I called our mortgage lender Nick who says the funds wer released but the bank may be holding the funds. I checked with my bank this morning and they have no funds pending. The 16k we were expecting was going to help finish our Christmas. We are not happy about this delay. We followed our part contract.
Caliber Home Loans - This procedure shouldn't take so much time
It was our second mortgage and we knew how to deal with the company Caliber Home [protected]@ns. We gave all details and told about our income, but after some communication with the agent, we found out that she knew nothing about the process. When we last time contacted them, the rep told us to wait for the phone call. Time went and we didn’t get the confirmation. It shouldn’t take some much time. They are unprofessional.
Caliber Home Loans - LIARS
On October 2012 we were hit w/ hurricane Sandy.our area was declared a state of emergency .. i called Vericrest because we had lost some windows and i wanted to see if i could defer Novembers payment, so i got a rep on the line and she said oh yes go ahead get your windows fixed and we will defer your payment for November .. i was like great.. mean while they were holding a check in the lost draft dept on a roof repair of 15, 000.00 i have tried everyone i knew contractor wise to repair the house for the amount of money that they gave me ( ins company) but found out no one would touch the job for that amount, so it was decided that my husband who is and architect and a carpenter would do the job, also it was winter and the money would come in handy to pay the mortgage .. well vericrest told us because we didn't make the payment in November we were behind and they would not release the funds they have been holding since hurricane ISSABELL! they just will not give us the money to fix the house now we are three months behind and they added fees to the amount due that is twice the amount of one loan payment so now its nearly I'mpossible to catch up..the rep call and harass me and tell me I'm irresponsible for letting the payments laps, but when your unemployed its kind of hard to make a payment ! so now we scrapped together with the help of income taxes and my parents the outrageous fee to save a house that isn't even worth half of what we paid for it and we still have a leaking roof ... and no money :( i hate you vericrest financial !
Caliber Home Loans - site always down when payment due
Every month when my mortgage payment is due, their site is down. Even when trying to call to make payment, the system will only let me pay on one loan even though our mortgage is in two separate loans. I have noticed this is beginning to be a trend with many banks websites, when credit card payments and loans are due. They make it as hard as possible to make the payment so they can bump up late fees.
I received the letter from SP Servicing Inc about that my new loan servicing company would be Vericrest Financial, Inc from December 1, 2012 and I should contact them for making payments for my loan...Read full review
Caliber Home Loans - Fraud
Our loan was sold to Vericrest Financial by BoA. Vericrest sent us a letter stating that $2, 249.50 in extra fees had been tacked onto my loan balance! Do NOT ever do business with this company. They are scammers. Not legitimate at all.
Caliber Home Loans - Vericrest Can Be Tough to Deal With If You Are Battling Them Alone
Vericrest needs to be pressured with Imminent (BK) Threats or Mediation Law and Procedures.
They are basically a giant collection agency. They purchase the distressed mortgage at Extreme Discounts from various key players in the sub-prime arena. They collect aggressively on this paper. They do not play by the rules and need to be pressed hard.
We have completed successful loan restructuring cases with Vericrest. They are all long run and brutal battles.
Feel free to visit our website for further details on avoiding a Pending Sale Date.
www.freshstart-mortgagesolutions.com or www.freshstart-legalnetwork.com
You may also call 1.877.297.7011
Good Luck Homeowners.
JUST LETTING YOU ALL KNOW IM GETTING FORCLOSED ON.I OWE MORE THAN 90, 000 ON A 30, 000 LOAN??? NO MONEY FOR A ATTORNEY SO IM FIGHTING THESE CROOKS ON MY OWN.IM STILL HERE BUT MAN THIS IS SO BIG A...Read full review
Caliber Home Loans - prepaid taxes
My loan was originated with the CIT group which sold my loan out of bankruptcy to Lone Star Funds who appears to own "Vericrest Financial" before they did they PREPAID my Property Taxes before they were due and set up a bogus escrow account which has been shorting my monthly payments in order to cause the account to be delinquent, thus racking up late fees junk fees ect. I have tried to get them to fix this for 3+ years. I am done I have recently sent complaints to RESPA, OCC, ATTNY GEN, FTC. and am know awaiting responses I urge everyone to do the same. This company should be called "VeriCRAP"
***Additionally anyone with foreclosure issues should go to this website;
www.independentforeclosurereview.com you may be eligible for a free review of your case, good luck
Caliber Home Loans - scam
I previously worked for a company that monitored Vericrest's customer Service and Collections Departments. I felt so badly for the people they scammed I quit my job! They added extra fees, lied about monthly due dates so they could add more finance charges and penalties - the list is endless. People who were NOT in debt and should not have been called had no chance, either. They were still treated like crap! Some of the reps were so rude - cursing the customers - berating them. I know for a fact they broke so many federal laws concerning debt collections harassment - they really should be investigated...
Caliber Home Loans - bad loan company
Vericrest financial has ruined my life and my familys. After 23 years of living and raising my children in the same home Vericrest financial forclosed on me. I became disabled and was no longer able to make such a high monthly payment. I pleaded with them to adjust my loan so that I could make my payment until my social security kicked in. They sent me a proposal for 178, 000 and after all thier fees my payments were more then before. My original loan was only 156, 000. Sad to say I'm single and disabled and they knew that due to my honesty. I was forclosed on Sept 27th and given 1, 500 dollars for cash for keys as I had no money. Now, my house sits vacant with a price tag of only 89, 000 on it. Why? I cry each day just wanting to go home. Please a nyone with information on this company or similer story contact me at [protected]@yahoo.com and maybe if we ban together we can get someone to listen to us! Thank you!
Caliber Home Loans - Unfair Trade Practices, Fraud, Collusion
A landmark lawsuit is being waged in New Mexico against CIT Group, Vericrest Financial and Lone Star Funds all who have an economic interest it the home mortgages originated by CIT Group. The Defendant in the case has successfully fended off a default judgment for NONPAYMENT of his mortgage due to IRREGULARITIES in the posting of his payments to his loan. His Counterclaims have alleged that CIT aka Vericrest Financial which is really owned by Lone Star Funds of Dallas, Texas who are the real owners of the Note and Mortgage have consistently overcharged his account with fees and false charges not afforded in the Note or Mortgage. The Courts are now looking at why the real owners are not making themselves known in the case. This case is uncovering the fraudulent actions which appear to be more of a standard practice in their servicing of CIT originated loans. The borrower feels that there are many if not all of the borrowers have been treated in the same manner and based on the DEFENDANTS FINDINGS, a CLASS ACTION SUIT is in order. If you are interested in adding your name to a list of possible litigants, Please contact the Defendant in the NM case at [protected]@gmail.com
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