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Midland Mortgage Customer Service

34 Reviews

MidFirst Bank

P.O. Box 26648
Oklahoma City
Oklahoma
United States - 73126-0648

Customer Support Phone Numbers

+1 800 654 4566(Customer Service)
1 0
+1 405 426 1299(Customer Service)
1 0
+1 866 439 2712(Insurance)
1 0
+1 800 552 3000(Loan Counseling)
1 0
+1 405 767 5500(Customer Service)
0 0
+1 855 768 2910(Homeowners & Flood Insurance)
0 0
+1 405 767 5800(Automatic Payment Plan)
0 0
Payment Address
Attn: Payment Processing, P. O. Box 268888, Oklahoma City, OK 73126-8888

Payments Sent by FedEx, UPS or DHL
Attn: Payment Processing, 999 NW Grand Blvd, Suite 100, Oklahoma City, OK 73118-6077

Insurance
Attn: Insurance Service Center, P.O. Box 163529, Fort Worth, TX 76161-3529

Authorization Requests (Form)
Attn: Customer Support Services, P.O. Box 26648, Oklahoma City, OK 73126-0648

Loss Draft Department
Attn: Loss Draft Department, P.O. Box 268912, Oklahoma City, OK 73126-8912
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Midland Mortgage Complaints & Reviews

Midland Mortgage / short sale

Mi
Michelle L-S on Dec 4, 2017

We have been cooperating with Midland in an attempt to get a short sale this has been going on for greater than 70 days, we have a letter that said we qualify for it then they send an appraisal out, tell us the clock for the short sale does not start until they get price back which i...

Midland Mortgage / Loss draft department

Li
Lizzy01 on Sep 19, 2016

I am also in the same boat. I sent my documents, check (which is a little over $4, 000.00) from my insurance company. I had a leak in my roof which was causing damage to my ceilings. I had a new roof put on by my contractor which was a little over $5, 000.00. I paid the contractor $1, 000...

Midland Mortgage Company / taking money and not using towards principal

Po
pope the bishop on May 21, 2015

was in a forbearance plan for 3 yrs, paid out 45, 000 dollars, and my payments never did go down to where they had bee, still paying 1006.47 per month and I am still owing in late fees escrow, processing fees and attorneys fees.!!! all of these were suppose to be included in forebearence...

Midland Mortgage / Not honoring house note agreement

La
Lamar Anderson on Jun 20, 2014

I am seeking help against Midland Mortgage for overcharging/gouging/not keeping in good faith of original contract and agreed upon house note payment/outlandish unrelated billing charges. This company is charging my husband and me, which are veterans, over $200.00 more than our original...

Midland Mortgage / Systematically Misinforms Loan Modification Applicants

Mm
mmacleo2 on Aug 19, 2013

I dedicated four months to working with Midland Mortgage, rearranging and resorting the same paper work over and over again, during the loan modification application process. After versions six, I came to believe that in fact, there was a pretty well-thought out strategy which prevented me...

Midland Mortgage / makes loan modification impossible

Mm
mmacleo2 on Aug 19, 2013

I dedicated four months to working with Midland Mortgage, rearranging and resorting the same paper work over and over again, during the loan modification application process. After versions six, I came to believe that in fact, there was a pretty well-thought out strategy which prevented me...

Midland Mortgage a division of MidFirst Bank / Failure to release insurance funds for repair

Sh
shovelheadsporty on Feb 15, 2013

I am a contractor that contracted to a homeowner to do repairs to her home that were covered by insurance proceeds from storm damage. Received the check from the insurance company that was made out to the homeowner as well as her mortgage company, Midland Mortgage. I sent the check in, a...

Midland Mortgage / Short Sale Procedure

No
normbarnes on Mar 3, 2012

The Mortgage Company completed 2 - 3 re-modifications that had been just plain senseless. Collected Monies to complete these transactions with little to no redeeming value. Now with property in state of foreclosure they are irresponsive and pointing the finger at others for their own...

Midland Mortgage / Escrow Release Issues

At
atschmidt on Feb 15, 2012

Home damaged during hurricane Irene back in August - Midland has taken over three weeks to release funds that my insurance company paid months ago to repair my home. Total scam to keep my money in escrow and keep collecting that interest. Was told it would take a couple of days for an...

Midland Mortgage / Anything being done excepting complaining

Ro
Robin1960 on Feb 9, 2012

I see all these complaints about Midland Mortgage but is anything being done to have them stop their illegal practices?

Midland Mortgage / Holding Insurance Check

Ja
Jamielynn011 on Aug 14, 2011

In April of 2011 we suffered damage to our home from a natural disaster. Our insurance adjuster estimated our damage to be nearly $15, 000 and made the check out to both myself and midland mortgage. After sending in all required paperwork, it took nearly 2 months for midland mortgage to...

Midland Mortgage / WILL NOT RELEASE INSURANCE FUNDS FOR REPAIRS

An

I HAD A SLAB LEAK BACK IN FEB 2011, FILED A CLAIM WITH INSURANCE COMPANY WHO HAD TO MAKE CHECK PAYABLE TO MIDLAND MORTGAGE, THEY HAVE NOT RELEASED FUNDS FOR REPAIRS THEY SAY DUE TO MISSING DOCUMENTS REQUIRED, I HAVE FAXED OVER EVERYTHING THEY HAVE ASKED FOR MULTI TIMES AND THEY CONTINUE TO...

Midland Mortgage / Shady Unprofessional

Di
Disrespected on May 26, 2011

Midland Mortgage is known for allowing employees to violate company policies and then cover it up to protect their employees. There is a lot of shady unprofessional discrimination going on and the Human resource department does nothing to protect the employees. If you are not an *** kisser...

Midland Mortgage / Scammed me of credit for my insurance check

Jd
Jdendsley on May 26, 2011

Had insurance claim. Insurance company Liberty Mutual acted quickly. I paid for the repairs my self because it was the roof. Sent $ 5089.00 insurance check to Midland Mortgage requested they apply it to my payments. They would not said they wanted receipts for cost of repairs. I paid for...

midland mortgage co. / Rudeness

Ka
Kaki42 on Apr 7, 2011

I am senior citizen and well respected. With the economy as it is there are no jobs for older persons. I have fallan behind on my mortgage, not because I am lazy but because Midland continues to raise my payments to an unrealistic amount. I have tried more times to contact them on the...

MIDLAND MORTGAGE CO./MIDFIRST BANK / WORST TO WORK WITH

Ma
mar_bel4 on Mar 4, 2011

OUR LOAN WAS TRANSFERED TO MIDLAND ABOUT 3 YEARS AGO. THIS CO. REALLY KNOWS HOW TO MAKE OF OUR LIFE A LIVING HELL. THEY MAKE UP LIES ABOUT OUR PROPERTY NOT BEING OWNER OCCUPIED AND THEY COME UP WITH NEW REASONS EVERY TIME TO NOT QUALIFY US FOR ANY LOAN ASSISTANCE PROGRAMS. WE HAVE BEEN...

Midland Mortgage / missing payments

Se

miss a payment due to being out of work because of medical reasons. i have all of my reciepts for the months up to date and they can't find my payments for the last four months, but the checks were cashed. when i call all i get is the run around. i was under chapter 13, my case ha...

Midland Mortgage / They are thieves and don't help anyone.

THis company bought our loan from the people we had them with, as soon as they bought our loan our payments went up and just like most of the other complaints here they say its because insurance and taxes went up and that is bull crap. The houses are going down in price so we wanted to...

Midland Mortgage / Scam

My daughter got a credit card 5 or 6 years ago with a 500 dollar limit on it and couldn't pay it off after a year. two weeks ago someone from this midland funding with someone they said was a court officer showed up at her house and gave her some court papers that stated that she...

Midland Mortgage / Holds funds hostage

Gi

Midland mortgage held over $3000 hostage in a suspend account stating they did not know what to do with it. Account numbers were listed 2x on all checks. They had the nerve to have a law firm send a foreclosure letter. When I inquired why I was in foreclosure, the best answer they could...