AT&TLandline login and bill payment

J Feb 25, 2021
This review was posted by
a verified customer
Verified customer

AT&T does not recognize my landline phone or account # which I have had for years. I cannot pay my bill on line or sign in. This has been a problem for several months. I have spent hours on the phone to customer support and after several transfers I usually get cut off or put on hold. I have been on hold for >45 minutes as I type this today, 2/25/2021. The last representative was barely audible or understandable. My bill reaches me too late to pay on time. As of today I have not received my bill, which is due very soon. I need to keep my landline; I am a physician in solo practice and on call 24/7.
My landline is the only means of contact in a power outage (not uncommon in my area). I paid my January bill twice (phone and mail) to ensure it was timely. I was told that would cover February, then the bill increased by $3.05. I mailed that sum because I could not access help on line or by phone. Photo is attached with note on statement.
I request that ATT recognizes my account so that I can pay my bill on line as I have done for years. Thank you. J.H. D. Stannard, M.D.

Landline login and bill payment

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.